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The Driskill - in the Unbound Collection by Hyatt

4.0 out of 5.0

Recent guest reviews

Terrific staff. The entire hotel is beautiful. Great location downtown. Loved staying at this place.

In room announcements were made in the small hours not once but twice to tell us we NEED NOT evacuate the building. In essence, they woke everyone up to say everything was ok. Why? If there was a fire, then they should have told us to evacuate, or at least prepare to. But they were quite explicit - DO NOT EVACUATE. When I complained to the front desk, and asked for compensation for a night of NO sleep because of the repeated announcement, exactly nothing was offered. I will do my best to avoid this hotel and other Hyatt properties. They clearly have some weird policies.

My wife has stayed here several times in years past. That was before a skyscraper was being built behind the hotel - obscuring the view she previously experienced. The bar is magnificent, a reminder of the early days of luxury hotels, and the entrance with the tree decorated for the season is breathtaking. The room we had was nicely decorated, with the night tables resembling steamer trucks covered in cowhide. However, the A/C filter was dirty, and the access over the bathtub had rust. There were two coffee "bags" but the coffee brewer was missing the "pot" and the "selection of teas" was absent. Also, there were only styrofoam cups for any hot drink - really not in keeping with the upscale image of this hotel. Self-parking is virtually impossible (not offered by the hotel), although the valet parkig is efficient. The staff are very friendly and helpful. If you check in on the lobby floor (the bar is up a flight of stairs and has a separate entrace to the cross-street, you must climb up stairs to the bar level to reach the elevators. Overall, we enjoyed our stay

Booked a junior suite for a special occasion. Was told they only had regular room upon arrival. Only compensastion was a credit toward the room. If I wanted a regular room I would have reserved one at the time.

Amazing ambiance. The bar, restaurant, and cafe were great as well. Great location in the hustle and bustle of everything. Very memorable time.

Best of both worlds: Classic features like 25 foot stain glass ceilings yet modern, comfortable, re-habbed rooms. Great location near 6th street and walking distance (sort of - 1.5 miles) from UT football stadium.

Historically charming but hotel lobby smelled like decades old mildew. Thankfully the smell was contained in the lobby. The real regrettable part was the room. Because one or more sides of the hotel face the downtown bars I was kept awake with music and bass until the bars closed in the middle of the night. The 2nd night I requested ear plugs and a white noise machine - helped a bit with the sound (emphasis on a bit) but could do nothing for the reverberations. Room temperature almost impossible to regulate and pillows also smelled "off" - not quite mildew but close enough. Will not stay there again unless it's my only option.

What a beautiful, clean, elegant, fun, solid Austin 'citizen'. Great bar and entertainment - a lot going on with downstairs tea to live entertainment in the handsomely carved and stained glass bar. We ate dinner at the Grill and were overwhelmed with the quality (and the pricetag) as well as having an outstanding breakfast downstairs........... and David at the front desk made sure we had our bearings and pointers on the area. I would certainly send friends though I would tell them to request away from the elevator shaft - it was pretty active at times. The rooms were very beautiful and the housekeeping perfect.

Room was rehabbed recently. No hot water at sink, no lights at sink or electricity at sink. Bathroom door would not close for privacy. Will not stay their again nor recommend it to anyone. Room 414 in old section. Tolbert Chisum

I had a wonderful one night stay at The Driskill. The hotel is beautiful. I was a real nerd, taking pictures everywhere I went. Valet and check-in were a breeze. My room was lovely, spacious, clean, comfortable and quiet. I actually took a bath, which I never do at a hotel. So relaxing! The location of the hotel is PERFECT a woman can walk alone to great shopping and dining. Every recommendation I received from the staff for restaurants and shopping was spot on. The bakery off the lobby has fabulous desserts. Only complaint valet parking fee was really expensive.

GM upgraded our room which made for an unforgettable weekend! This is an A+ hotel.

Amazing hotel. Loved it all. Right in the midst of Austin, this hotel has a great feel to it and a very comfortable bed. Booked it right after SXSW and got a killer deal. The shampoos and soaps were some of the best I've ever used in a hotel. The location allows you to go anywhere in Austin and the hotel itself is gorgeous. Loved it!

I loved being in the heart of downtown and the staff was very helpful.

Near the fun. Great staff and bartenders. Fun decor. Really made my first visit to Austin memorable and delightful. No disappointing elements.

Review you bill after you get home, I was told at check out I had no outstanding charges, however I was charged for the mini-bar, and I did not even accept the key to open it from checkout.

The hotel staff was awesome, and gave us a complementary bar tab of 2 drinks each for our anniversary celebration start. Nice touch!! Was a great 35th!!!

I was on a business trip to Austin. The employees are very helpful. When asking for directions they don't just tell you where to go they walk you there! The rooms are clean (small but, it is an old hotel) and well maintained.

very nice hotel right on 6th street in the middle of everything.

Historic hotel was very well maintained. Staff was friendly & helpful. Food options were delicious w/variety. Location was ideal!

What a beautiful place! We were in town for less than 48 hours for business so we couldn't take time to explore all the treasures this hotel offers. Our room was great and very spacious, staff very nice and friendly but maybe it's because I'm so used to Colorado dryness, I had issues with the old musty smell in the hotel and in our room in particular. Beside that, the location is perfect for business and leisure. Very central and so close to the 6th.

604 Brazos Street Austin TX

The Driskill - in the Unbound Collection by Hyatt places you in Downtown Austin, within a leisurely stroll of popular sights such as Governor's Mansion and Texas State Capitol. This 189-room, 4-star hotel has a restaurant, a 24-hour fitness center, and free in-room WiFi. It's in central Austin and also close to Bob Bullock Texas State History Museum and Blanton Museum of Art.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, breakfast is available for a fee.


The Driskill - in the Unbound Collection by Hyatt's 189 air-conditioned rooms provide iPod docks, refrigerators, and minibars. 42-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with Egyptian cotton sheets ensure a restful night. Free weekday newspapers, ceiling fans, and safes are other standard amenities.

Rooms


At The Driskill - in the Unbound Collection by Hyatt, guests have access to a 24-hour fitness center, a steam room, and free WiFi in public areas. Valet parking is available for USD 40.00 per night, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this historic hotel include a meeting room, a 24-hour business center, and express check-in.

Property features

Room options

Room, 2 Queen Beds (VINTAGE)

Queen 2 | Sleeps 4

Room, 1 Queen Bed (CITYSCAPE)

Queen 1 | Sleeps 2

Deluxe Senate

King 1 | Queen 1 | Sleeps 4

Room (VINTAGE)

King 1 | Queen 1 | Sleeps 2

Guest reviews for The Driskill - in the Unbound Collection by Hyatt

Everyone (7) Couples (38) Business (23) Family (10) Other (5) Friends (8)
5

wow! great hotel.

Everyone
Front Entrance

Terrific staff. The entire hotel is beautiful. Great location downtown. Loved staying at this place.

By on Jan 23, 2017

Review comment responded on Jan 27, 2017

Hello! We are so happy you enjoyed your Driskill stay. Thank you for sharin gyour kind words - and we hope to welcome you back soon!

2

ridiculous

Everyone

In room announcements were made in the small hours not once but twice to tell us we NEED NOT evacuate the building. In essence, they woke everyone up to say everything was ok. Why? If there was a fire, then they should have told us to evacuate, or at least prepare to. But they were quite explicit - DO NOT EVACUATE. When I complained to the front desk, and asked for compensation for a night of NO sleep because of the repeated announcement, exactly nothing was offered. I will do my best to avoid this hotel and other Hyatt properties. They clearly have some weird policies.

By , from New York on Jan 23, 2017

Review comment responded on Jan 27, 2017

Hello and thank you for taking the time to share your feedback with fellow travelers. We deeply apologize for the early morning disruptions and for the lack of empathy you received when contacting our front desk about the matter. We'd like to underscore that your experience is not indicative of The Driskill standard and we regret this was your experience. We will take the opportunity to share your words with our team and discuss how we might improve internally so an incident of this nature does not reoccur. Our hope is that you would reconsider a future stay with us so we might improve upon this first impression. It would be our pleasure to welcome you back.

4

a step back to the past

Everyone

My wife has stayed here several times in years past. That was before a skyscraper was being built behind the hotel - obscuring the view she previously experienced. The bar is magnificent, a reminder of the early days of luxury hotels, and the entrance with the tree decorated for the season is breathtaking. The room we had was nicely decorated, with the night tables resembling steamer trucks covered in cowhide. However, the A/C filter was dirty, and the access over the bathtub had rust. There were two coffee "bags" but the coffee brewer was missing the "pot" and the "selection of teas" was absent. Also, there were only styrofoam cups for any hot drink - really not in keeping with the upscale image of this hotel. Self-parking is virtually impossible (not offered by the hotel), although the valet parkig is efficient. The staff are very friendly and helpful. If you check in on the lobby floor (the bar is up a flight of stairs and has a separate entrace to the cross-street, you must climb up stairs to the bar level to reach the elevators. Overall, we enjoyed our stay

By , from San Antonio on Dec 10, 2016

Review comment responded on Dec 27, 2016

Greetings and many thanks for sharing your insight with fellow travelers. We are so happy you chose to stay with us and we are grateful to read you enjoyed your stay, overall. Please accept our deepest apologies for the incomplete coffee set up in your guestroom. We will share your experience with our housekeeping team so they may know your thoughts and also ensure that all guestrooms are properly outfitted with coffee makings and accessories. We hope you will forgive us this oversight and return for another Driskill stay very soon - it would be our pleasure to have you with us once again.

3

nice hotel, manager could be more accommodating

Everyone

Booked a junior suite for a special occasion. Was told they only had regular room upon arrival. Only compensastion was a credit toward the room. If I wanted a regular room I would have reserved one at the time.

By on Nov 21, 2016

Review comment responded on Nov 28, 2016

Hello and thank you for sharing your feedback on TripAdvisor. We are so grateful you chose to stay with us and that you took the time to share your thoughts. Please accept our deepest apologies for the discrepancy with your room type upon arrival and for the lack of empathy you received from our team as a result. We will take this opportunity to share your words with our leadership team so they may know about your experience and make operational adjustments moving forward. Please know that this is not our standard and we regret that this was your experience. Our hope is that you will consider returning for another stay in the future so we may improve upon this first impression and leave you with fond memories of The Driskill.

4
Everyone
Room service Top floor views

Amazing ambiance. The bar, restaurant, and cafe were great as well. Great location in the hustle and bustle of everything. Very memorable time.

By , from w on Oct 29, 2016

Review comment responded on Nov 2, 2016

Greetings and many thanks for sharing your kind words about your memorable stay at The Driskill. We are so happy you enjoyed the ambiance, bar, restaurant, cafe and beyond. We hope you'll choose to join us for another memorable stay, soon!

5

beautiful vintage hotel.

Everyone

Best of both worlds: Classic features like 25 foot stain glass ceilings yet modern, comfortable, re-habbed rooms. Great location near 6th street and walking distance (sort of - 1.5 miles) from UT football stadium.

By , from Chicago on Sep 11, 2016

Review comment responded on Sep 13, 2016

Hello! Thank you so much for sharing your review of your recent Driskill stay with fellow travelers. We are thrilled you chose to stay with us and hope you'll choose to stay with us again in the future. It would be our pleasure to have you back.

3

charming but...

Everyone

Historically charming but hotel lobby smelled like decades old mildew. Thankfully the smell was contained in the lobby. The real regrettable part was the room. Because one or more sides of the hotel face the downtown bars I was kept awake with music and bass until the bars closed in the middle of the night. The 2nd night I requested ear plugs and a white noise machine - helped a bit with the sound (emphasis on a bit) but could do nothing for the reverberations. Room temperature almost impossible to regulate and pillows also smelled "off" - not quite mildew but close enough. Will not stay there again unless it's my only option.

By , from San Francisco on Apr 17, 2016

4

perfect from the check-in

Families

What a beautiful, clean, elegant, fun, solid Austin 'citizen'. Great bar and entertainment - a lot going on with downstairs tea to live entertainment in the handsomely carved and stained glass bar. We ate dinner at the Grill and were overwhelmed with the quality (and the pricetag) as well as having an outstanding breakfast downstairs........... and David at the front desk made sure we had our bearings and pointers on the area. I would certainly send friends though I would tell them to request away from the elevator shaft - it was pretty active at times. The rooms were very beautiful and the housekeeping perfect.

By on Dec 17, 2015

2

room was not ready for occupancy

Families

Room was rehabbed recently. No hot water at sink, no lights at sink or electricity at sink. Bathroom door would not close for privacy. Will not stay their again nor recommend it to anyone. Room 414 in old section. Tolbert Chisum

By on Sep 15, 2015

5

perfect stay

Singles

I had a wonderful one night stay at The Driskill. The hotel is beautiful. I was a real nerd, taking pictures everywhere I went. Valet and check-in were a breeze. My room was lovely, spacious, clean, comfortable and quiet. I actually took a bath, which I never do at a hotel. So relaxing! The location of the hotel is PERFECT a woman can walk alone to great shopping and dining. Every recommendation I received from the staff for restaurants and shopping was spot on. The bakery off the lobby has fabulous desserts. Only complaint valet parking fee was really expensive.

By on Jul 8, 2015