Renovating the other half so was only issue but will def stay again
I was waiting for Uber eats because there is no restaurant or bar at the hotel, at 11pm on 2/22 when 5 gunshots went off, so close that I moved closer to the building to shield myself. Half of the floor I was on was under construction but really just looked deserted like a scene from the movie, “The Shining” They canceled my reservation when my card didn’t go through, but never called me, I found the email when I was in flight to Texas.
No hot water; tepid at best. Group of pot smokers hanging out in the parking lot at night made it uncomfortable to leave the car. Staff laughed it off. Room layout was excellent, very comfortable.. but no hot water in shower. $6 snack/bfast decent.
Not good area, old building with bad maintenance and unresponsive front desk (when you found them)
Very clean . Confortable beds and the small living room is very enjoyable
I was extremely satisfied! The hosts were people who just were doing the best they can. Frankly I’m applaud at some of the reactions I see! Because sometimes people work hard and don’t have your unreasonable expectations.. shows your character not this businesses
Good area. Close to freeway.
Elevator needs a new look. TV remote not working. Internet slow. Room looks good and tired.
The hotel is in a poorly maintained area. the price was right, but the room had broken and non-functioning amenities. We asked for non-allergenic pillows - they didn't have any. The phone set was broken. The yard was poorly maintained. I would rate a 2-star at best.
It was nice, no complaints!
Room was clean and comfortable. Staff was friendly. Pool area was clean and nice
Everything was great except the cable on the TV. Half the channels didn’t come in and some had very bad reception or flashed color bars frequently
Check-in was a breeze and I was given two key cards for myself and my companion. The Pros: Our room was better than expected - two sinks outside the toilet/shower, mini fridge & coffee maker, full sized sofa as well as a desk. Also a closet with hangers, iron ironing board, extra blanket, and luggage table. This being a pet friendly was an added bonus. The beds - comfortable/supportive = I slept well. Key card access for security. The Cons: logging onto their free wifi was difficult the next day - might I suggest incorporating a password much like other hotels are doing. Blackout curtains please and thank you - they keep outside light out and keeps the A/C cool in. Overall it was a pleasant stay and I would probably come back.
Had such an amazing stay here. It was in a prime location right by the interstate which meant easy access to all kinds of destinations around Austin. It was very clean and the rooms were very nice. The staff at the front desk was amazing. Always friendly and accommodating. Housekeeping only came around every 3 days but dirty towels and trash could be left outside the door for them. Front desk was always happy to provide dental kits and clean towels. There was a security guard there every night patrolling which made me feel very safe. My only complaint would be that the TV signal seemed glitchy. It was seldom crystal clear and a little static most of the time. 10/10 for this hotel. I would definitely stay here again next time. it’s close to good restaurants, Target, gas stations. We didn’t have trouble finding anything we needed.
It was an ok place to stay on low budget. We were told the microwaves were first come first serve, and luggage trolley was never available for the whole weekend we stayed
Located in North Central Austin, Sonesta Select Austin North is within a 10-minute drive of popular attractions such as LBJ Presidential Library and University of Texas at Austin. This 3-star hotel welcomes guests with 120 rooms and conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.
For your convenience, a to-go breakfast is served for a fee each morning from 7:00 AM to 10:00 AM.
Guests can expect free WiFi and 42-inch flat-screen TVs with pay movies. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. MP3 docks, sitting areas, and refrigerators are also available. Housekeeping is available on request.
Guests of Sonesta Select Austin North have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and an off-leash area. Additional amenities include conference space, a 24-hour business center, and a computer station.
Renovating the other half so was only issue but will def stay again
I was waiting for Uber eats because there is no restaurant or bar at the hotel, at 11pm on 2/22 when 5 gunshots went off, so close that I moved closer to the building to shield myself. Half of the floor I was on was under construction but really just looked deserted like a scene from the movie, “The Shining” They canceled my reservation when my card didn’t go through, but never called me, I found the email when I was in flight to Texas.
Good Afternoon Ms. P., thank you for sharing your creative feedback. You're welcome to join us in the coming month when our F&B outlet reopen and our remodel is finished. Have a lovely weekend.
No hot water; tepid at best. Group of pot smokers hanging out in the parking lot at night made it uncomfortable to leave the car. Staff laughed it off. Room layout was excellent, very comfortable.. but no hot water in shower. $6 snack/bfast decent.
Hello! Thank you for sharing your feedback. I will have our engineer check the water temp in your room. Thank you for bringing that to our attention. We do hope to have you with us the next time you're in Austin.
Not good area, old building with bad maintenance and unresponsive front desk (when you found them)
Hello Jorge, thank you for having stayed with us. I apologize you found your stay anything other than the perfection for which we strive. We hope to impress you in the future. Please enjoy your holidays.
Very clean . Confortable beds and the small living room is very enjoyable
Thank you, Jose! We truly appreciate you having stayed with us. Please join us again the next time your travels bring you through Austin.
I was extremely satisfied! The hosts were people who just were doing the best they can. Frankly I’m applaud at some of the reactions I see! Because sometimes people work hard and don’t have your unreasonable expectations.. shows your character not this businesses
Hello! Thank you SO much for your support. We do love what we do and appreciate you taking notice. Please join us again the next time you're in town. We'd be thrilled to host you again.
Good area. Close to freeway.
Greetings from Austin, Aaron! Thank you for staying with us while in town. Please join us again soon.
Elevator needs a new look. TV remote not working. Internet slow. Room looks good and tired.
Thank you for sharing your feedback. We do hope to be of service to you in the future as we roll out our new Sonesta look.
Hi Jake! Thank you for your kind review. We would love to have you back again the next time you're in Austin.