No staff present for check out. The iron did not work in my room
No breakfast (not acceptable for the rate)
Convenient location, easy check in. But the room cleanliness was questionable. We found a used condom in the corner of the closet. For their benefit they let us switch rooms.
Nothing unique about property. Access and departing was limited to one way in and one way out.
Tired and dirty, lots of litter. Very poor building maintenance.
Quiet, comfortable bed, good breakfast. Sorry, I’m done
We didn't like the traffic noise from the highway system running close to hotel.
Breakfast was excellent and staff was very pleasant.
The breaksfast was good, the thing we were not happy with was the cleanliness of the room. I dont believe they changed the sheets from the last guest. I am not exaggerating when i say we pulled out at least 10 peices of long hair from the sheets. Since we didn't notice that until we were already ready for bed with our 2 year old asleep as well we didnt ask for another room but just a clean sheet to lay on top of the other one. Rooms were nice but just need to be cleaned better.
The reasons I didn’t give 5 stars were: 1. There was hair in my shower. It definitely needed to be cleaned again. 2. Nowhere for my dog to use the restroom. The creek by the hotel isn’t grassy and is dirty, and the small patch of grass in the parking lot isn’t even close to being large enough for the size of the hotel.
Pros: It was a nicen hotel with comfortable rooms and super easy acces to the highway. Breakfast was good with omelettes, waffles and cereals. Cons: During check in the staff person did the whole thing while talking on her cell making Christmas plans. We needed help since our cars stopped working and i hadnto wait in the lobby for several minutes before anyone showed up, the same for check out.
Little close to the freeways, but overall clean and nice. Great service
Room was nice and clean, bed ok, pillows tiny, Blinds were broken, someone's dog peed on the carpet down the hall so guess what the hall smelled like! Closet very tiny, we were here for a wedding so a bigger closet would have been nice. People smoke in front of the hotel door to the lobby which means you have to walk thru their cloud of smoke which isn't too cool.
Located in St. Johns, La Quinta Inn by Wyndham Austin North is 2.7 mi (4.3 km) from Norris Conference Centers and within a 10-minute drive of Frank Erwin Center. This 124-room, 3-star hotel has an outdoor pool along with free in-room WiFi and free self parking.
Free full breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.
All 124 air-conditioned accommodations feature a separate bedroom. Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include microwaves, refrigerators, and coffee makers.
At La Quinta Inn by Wyndham Austin North, guests enjoy features like an outdoor pool, a fitness center, and a spa tub. A stay here includes free parking. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a business center, and coffee/tea in a common area.
No staff present for check out. The iron did not work in my room
No breakfast (not acceptable for the rate)
Thank you for your feedback regarding your recent stay. We are extremely disappointed to hear that your stay with us was anything short of perfect. Guest satisfaction is our number one priority and we appreciate guest feedback as it facilitates enhancement. We hope that you will give us another opportunity to accommodate you.
Thank you for your candid feedback. We are fully committed to the comfort of all our guests. We appreciate that you chose our La Quinta, and we look forward to providing you with exceptional service in the future. Sincerely,
Convenient location, easy check in. But the room cleanliness was questionable. We found a used condom in the corner of the closet. For their benefit they let us switch rooms.
Thank you for your candid feedback. We are fully committed to the comfort of all our guests and we apologize that the condition of your room wasn't up to our usual standards. We will use your feedback to improve our rooms and services. Sincerely, Vianey
Nothing unique about property. Access and departing was limited to one way in and one way out.
Thank you for your candid feedback. We hope that you will give us another opportunity, as your satisfaction and continued trust in us are our top priorities
Thank you for your candid feedback. We hope that you will give us another opportunity, as your satisfaction and continued trust in us are our top priorities.
I will share your feedback with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.
Tired and dirty, lots of litter. Very poor building maintenance.
Thank you for your feedback regarding your recent stay. We are extremely disappointed to hear that your stay with us was anything short of perfect. Your comments have been shared with our executive housekeeper and maintenance supervisor to ensure immediate improvement and prevention in the future. We hope that you will give us another opportunity, as your satisfaction and continued trust in us are our top priorities.
Dear Guest, Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience you may have experienced. We will be discussing your experience with the staff to ensure we are delivering the quality of service our guests deserve. Thank you very much for bringing your concerns to our attention and hope to see you soon.
I am sorry, you missed out on our grab -n- go breakfast we have this at the front desk from 6-9am; we are currently not providing full breakfast.