I highly recommend the Hotel Granduca in Austin. A welcoming, comfortable environment in a rustic Italian setting. Thank you for a memorable stay!
Only complaints would be the "self- park" parking fees and the bed pillows. Padding the bottom line with things like parking fees always bugs me. The pillows were really small and were too "mushy " to offer any support.
Staying at this property will spoil you. I have nothing to offer about improving service at all levels and all areas. Bravo to the people who hire and train the employees. The one thing that impresses me the most is the ownership of staff. They say our and we when speaking of The Granduca. They seem proud to work there. I've never heard anyone to openly complain about the system, supervisors or management. Love this place. I need to add food is great!
Rooms are very spacious and have everything you need. Staff was very friendly.
The property decor is very outdated, heavy “Old World” Italian design, fixtures and furnishings. This seemed out of place for a 4 year old property adjacent to Apple’s building in Austin. Worst part of the stay was a fire alarm and hotel evacuation in the early morning hours due to smoke in the kitchen. No fire. And other guests said it was the second night in a row. Another guest said the alarm had gone off four times during their stay. Will not return!
Beautiful location Very tranquil to relax and enjoy the very well-kept property
They charged me $12 per day for self parking and then there was places available at all. They have a very small section for self parking and reserve a large section for valet parking
We liked the location, the surrounding area and the property itself.
Nice hotel. Unique in style. Great views and location
Good Location and price if you don’t need to stay downtown where hotels are outrageously expensive. Easy access to airport. Restaurant is good but closed early so had to eat in the bar which was fine.
Pierce, the bellhop, was pleasant, amicable & accommodative, as well as the bartender. However, the restaurant overall could be improved, but our waiter did a good job. The restaurant prices seemed high.
Trey from check in was super rude. The rest of the hotel was ok. Room was above average but not great.
Located within a mile (2 km) of Village at Westlake, Hotel Granduca Austin is within 3 miles (5 km) of One World Theatre. This 194-room, 4.5-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 10:30 AM.
Hotel Granduca Austin's 194 rooms provide microwaves, minibars, and free newspapers. Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Free bottled water, safes, and ironing boards are also standard.
Built in 2015, the brand new Hotel Granduca Austin offers an outdoor pool, a 24-hour fitness center, and a spa tub. Parking is available for USD 14.00 per night (USD 20.00 per night for valet parking), and there's also a free area shuttle. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include free WiFi in public areas, 10 meeting rooms, and a conference center.
I highly recommend the Hotel Granduca in Austin. A welcoming, comfortable environment in a rustic Italian setting. Thank you for a memorable stay!
Only complaints would be the "self- park" parking fees and the bed pillows. Padding the bottom line with things like parking fees always bugs me. The pillows were really small and were too "mushy " to offer any support.
Staying at this property will spoil you. I have nothing to offer about improving service at all levels and all areas. Bravo to the people who hire and train the employees. The one thing that impresses me the most is the ownership of staff. They say our and we when speaking of The Granduca. They seem proud to work there. I've never heard anyone to openly complain about the system, supervisors or management. Love this place. I need to add food is great!
Rooms are very spacious and have everything you need. Staff was very friendly.
The property decor is very outdated, heavy “Old World” Italian design, fixtures and furnishings. This seemed out of place for a 4 year old property adjacent to Apple’s building in Austin. Worst part of the stay was a fire alarm and hotel evacuation in the early morning hours due to smoke in the kitchen. No fire. And other guests said it was the second night in a row. Another guest said the alarm had gone off four times during their stay. Will not return!
Beautiful location Very tranquil to relax and enjoy the very well-kept property
They charged me $12 per day for self parking and then there was places available at all. They have a very small section for self parking and reserve a large section for valet parking
Dear Jennifer, We appreciate your stay at Hotel Granduca Austin. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Matt Loredo Hotel Granduca Austin
We are saddened to hear you didn't appreciate our theme and we do apologize for the fire alarm mishaps. It would be lovely to see you again and try to make up for the pain it caused you but we understand if your choices do not include us and we wish you all the best in your future travels.