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citizenM Austin Downtown

4.0 star property

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Photo gallery for citizenM Austin Downtown

Outdoor pool
Creator video - submitted by Traveling Tayler
Daily buffet breakfast for a fee
Gym
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
617 COLORADO ST, Austin, TX, 78701
  • Place, Sixth Street
    ‪2 min walk‬
  • Place, Texas State Capitol
    ‪7 min walk‬
  • Place, Moody Theater
    ‪7 min walk‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

7.6 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (High Floor)

7.8 out of 10
Good
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | City view

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Austin

Located in Downtown Austin, citizenM Austin Downtown is adjacent to Sixth Street and within a 10-minute walk of other popular attractions like Moody Theater. This 344-room, 4-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Paramount Theatre - 2 min walk - 0.1 miles
  • Sixth Street - 2 min walk - 0.1 miles
  • Texas State Capitol - 7 min walk - 0.4 miles
  • Moody Theater - 7 min walk - 0.4 miles
  • Lady Bird Lake - 8 min walk - 0.5 miles

Getting around

  • Austin Station - 6 min drive
  • Downtown Station - 11 min walk
  • Austin-Bergstrom Intl. Airport (AUS) - 19 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min walk
  • ‪Perry's Steakhouse & Grille - Downtown Austin - ‬1 min walk
  • ‪The Iron Bear - ‬3 min walk
  • ‪Comedor - ‬2 min walk
  • ‪Velvet Taco - ‬3 min walk

About this property

citizenM Austin Downtown

At citizenM Austin Downtown, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-in.
43-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. IPads, iPod docks, and refrigerators are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 21.50 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • canteenM
  • cloudM

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (30 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

More

  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

Late check-out fee: USD 69

Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property

Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

All guests, including children, are required to present a valid government‑issued ID card at check‑in.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 21.50 per person
  • Late check-out fee: USD 69 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 8:30 PM.
  • Long-term renters welcome.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Austin Downtown Hotel

citizenM Austin Downtown Austin

citizenM Austin Downtown Hotel Austin

Frequently asked questions

Are free cancellation options available at citizenM Austin Downtown?

CitizenM Austin Downtown offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at citizenM Austin Downtown?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at citizenM Austin Downtown on May 31, 2026 start from $149, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of citizenM Austin Downtown?

This hotel is situated in Downtown Austin, just steps from Sixth Street, and within a 10-minute walk of Moody Theater and Lady Bird Lake. You'll also find Texas State Capitol and South Congress Avenue less than a mile away.

Is parking available on site at citizenM Austin Downtown?

No, this hotel doesn't offer parking.

Does citizenM Austin Downtown include a casino on the premises?

No, citizenM Austin Downtown doesn't have a casino.

Will I find an indoor pool at citizenM Austin Downtown?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 8:30 PM.

Is citizenM Austin Downtown good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and 2 bars/lounges.

Does citizenM Austin Downtown have a hot tub?

No, there isn't a spa tub at this hotel.

Does citizenM Austin Downtown have a restaurant with a breakfast menu?

Yes, citizenM Austin Downtown serves buffet breakfast for a surcharge each morning at canteenM.

Will citizenM Austin Downtown allow pets to stay free of charge?

No, pets aren't allowed at citizenM Austin Downtown.

Does citizenM Austin Downtown have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to citizenM Austin Downtown?

The closest major airport to citizenM Austin Downtown is Austin-Bergstrom Intl. Airport (AUS), which is 11.4 mi away (19 minutes by car).

Are there rooms with balconies that I can book at citizenM Austin Downtown?

No, you won't find guestrooms with balconies at citizenM Austin Downtown.

citizenM Austin Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1770 out of 2547 reviews
Rating 8 - Good. 380 out of 2547 reviews
Rating 6 - Okay. 188 out of 2547 reviews
Rating 4 - Poor. 102 out of 2547 reviews
Rating 2 - Terrible. 107 out of 2547 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

4/10 Poor

Megan

Disliked: Amenities
Stayed 2 nights in Mar 2026

6/10 Okay

Danielle

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Be aware, the rooms are TINY. Like cruise ship cabin small. Other than that, the stay was fine for one night. The price was high for what you get.
Stayed 1 night in Feb 2026

10/10 Excellent

Nungsoo

Stayed 1 night in Feb 2026

10/10 Excellent

Matt

Stayed 1 night in Feb 2026

10/10 Excellent

Erik

Stayed 2 nights in Feb 2026

10/10 Excellent

Donald

Stayed 2 nights in Feb 2026

4/10 Poor

Andrew

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Rooms are smaaaall, as economy cruise ship small. Beds are hard. No top sheets. No wash cloths in the room. I requested to change rooms… not possible. I requested to cancel my additional 2 nights and they had no problem with that. “Weird” approach to customer service
Stayed 3 nights in Feb 2026

8/10 Good

TERRY, FERGUSON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, clean yet small room, the lobby and bar area is very nice too, and the downtown location is outstanding.
Stayed 3 nights in Feb 2026

6/10 Okay

Ryan

Liked: Cleanliness, staff & service
Disliked: Amenities
The staff at the check-in table were great, but the rest of the experience at this hotel feels like half the room and amenities for full price. Even the nice rooftop bar/pool was cramped.
Stayed 1 night in Feb 2026

6/10 Okay

Jennifer

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Customer service: good luck reaching someone on the phone. We called and asked to be transferred to the front desk to see if we could check in early and we’re on hold for 15 minutes. When we arrived, we asked if we could check in 45 minutes early. There are kiosks where you self check-in and I started the process while my husband was asking about an early check-in. The customer service representative said that they could not check anyone in early so I stopped my online check-in apparently I’ve already gone too far and while she told us, there were no rooms available the online check-in had told me the room was available. The front desk rep was rude an annoyed with me saying “I guess you just went ahead and got yourself a room.” Parking; no parking on premise. Understandable as it’s downtown. We parked one block away. $52 for the 20 hours. No in and out privileges. Rooms: clean and efficient but tiny. My rooms have been significantly bigger on every cruise I’ve taken. We had a king but it was against the window so the only way to get in our out was to crawl over my husband. Rooftop bar: tried to access it but it was closed at 8:30 PM. Apparently seasonable. Loved the location and convenience but not a great hotel.
Stayed 1 night in Feb 2026

10/10 Excellent

Tasha, Richton Park

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is located in the heart of downtown Austin. I was able to walk to the Capital, Paramount Theatre, Austin Visitor Center, and restaurants. The hotel staff was welcoming and friendly. The hotel is modern and everything in the room is controlled by the IPAD. The decor in the lobby is colorful, vibrant and inviting. The hotel has a microwave in the dining area of the hotel and a small refrigerator in the rooms. I would recommend this hotel to friends and family.
Stayed 2 nights in Feb 2026

2/10 Terrible

Eva

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was very small. The bathroom was very small. Bathroom did not have enough towels. The area was very noisy. The hotel did not have parking. Parking was a block away. Bathroom sink was very small and in the hallway. Stay was very uncomfortable.
Stayed 1 night in Feb 2026

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities
Clean rooms and friendly staff.
Stayed 2 nights in Feb 2026

8/10 Good

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
AC kept dripping all weekend and only putting towels on the floor was the only solution. But hotel was nice and room was very nice
Stayed 3 nights in Feb 2026

10/10 Excellent

Shival

Stayed 1 night in Feb 2026

2/10 Terrible

Arvind

Traveled with family
Disliked: Cleanliness, staff & service, amenities
The rooms are tiny. The tech is good in concept but everything is controlled by an iPad that kept hanging and we had to call the front desk multiple times. There was also dripping water for most of our stay - the front desk was clearly giving people the runaround as they were just saying they’d provide towels to put on the floor. Ridiculous attitude and a definite AVOID!
Towels for the leak from the roof - luckily we had our laptop bags away from the area
Tiny claustrophobic shoebox that is very overpriced- lots of other better options in the downtown area
Stayed 2 nights in Feb 2026

10/10 Excellent

Gary, Nolanville

Stayed 1 night in Feb 2026

4/10 Poor

Cameron B

Parking was unnecessarily difficult.
Stayed 1 night in Feb 2026

10/10 Excellent

sophia

Stayed 2 nights in Feb 2026

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Overall good experience.
Stayed 2 nights in Jan 2026

6/10 Okay

Clare

Stayed 3 nights in Feb 2026

10/10 Excellent

Mame

Stayed 3 nights in Feb 2026

10/10 Excellent

Kyle, Denver

Stayed 2 nights in Feb 2026

10/10 Excellent

Calvin

Stayed 1 night in Feb 2026

10/10 Excellent

Nathalia

Stayed 4 nights in Oct 2025