Skip to main content
Beginning of main content

Recent guest reviews

This was our second time staying here and it was great! The breakfast is so good in the morning and our room was clean and comfy! Staff was very nice and helpful, we will definitely be coming back.

the staff was very friendly, knowledgeable and respectful. the room very clean, and everything very tidy

Breakfast starts a little late for me. 6:45 would be better

There were cockroaches during our stat

Room smelled but overall it was ok

Slow check in even with lots of workers. No one Helped

Property was right off the freeway (I-35) which made it easy to get where you need to go. It was also mabe about 2 miles from south congress area. Didn't have time to use the pool facilities, it looked pretty clean.

Nice Breakfast.

Nice quiet property. No valet, but that was ok. Large clean room. Everything very nice!

I would definitely stay again at this hotel.

This hotel is older but everything has been remodeled. The rooms were clean and the property was quiet. The location is right between downtown and the airport. There is a 7 11 across the street where you can buy anything you need. The pool/ hot tub area is nice. The only thing I did not like was the breakfast. The breakfast is served in an attached bar/restaurant with a sign that says "All natural food" above the door. Ha ha. The servers were very nice and hard working, but the food was really cheap. Scrambled eggs from a bag mix. The hashbrowns came wrapped in wax paper. When I unfolded mine it broke apart into a greasy mess. The worst part was that everything was served with cardboard plates and plastic silverware. I would stay at this hotel again but I'd skip the breakfast.

Staffs very friendly. Good location only 10min to Austin downtown, breakfast just OK, free parking. I would stay at this hotel again.

A very nice quiet property that was easy in and out with easy parking.

This was a nice hotel. When I arrived the a/c was not working and maintenence took care of the problem promptly.

It was clean and the location was great just 10 minutes from downtown.

Everything was amazing! Staffs are super friendly! Hotel was great!

Beautiful property, really friendly staff.

Nice rooms and courtyard in the middle with pool. Breakfast was very good with a lot of options and accommodating staff. Pet friendly with an additional fee. Would definitely stay here again.

S I H 35 Austin TX

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Bar/lounge

Located in South Congress within 2 miles (3 km) of Lady Bird Lake, Aiden by Best Western @ Austin City Hotel is within a few miles (5 km) of other popular sights such as University of Texas at Austin. This 4-star hotel has 158 rooms and welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Start your day off right with a free buffet breakfast, served each morning from 6:30 AM to 9:30 AM. At the end of the day, relax with a drink at the bar/lounge.


Rooms

Guests can expect free WiFi and 37-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include refrigerators, microwaves, and coffee makers.


Property features

Aiden by Best Western @ Austin City Hotel features an outdoor pool, a children's pool, and a gym. If you drive, put free parking to good use. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, a spa tub, and a conference center.

Room options

Standard Room, 2 Double Beds, Refrigerator & Microwave, Courtyard View

2 Double Beds | Sleeps 4

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Guest reviews for Aiden by Best Western @ Austin City Hotel

Everyone (17) Couples (10) Family (12)
5
Partner Couples

This was our second time staying here and it was great! The breakfast is so good in the morning and our room was clean and comfy! Staff was very nice and helpful, we will definitely be coming back.

By on Nov 22, 2022

Review comment responded on Nov 28, 2022

Thank you so much for staying, and for your feedback. We appreciate you so much, and hope you are back soon!

5
Family

the staff was very friendly, knowledgeable and respectful. the room very clean, and everything very tidy

By on Sep 26, 2022

Review comment responded on Oct 8, 2022

Thanks so much for being our guest, and for your 5 out of 5 rating. We are happy you were happy, and hope you will be back soon.

5
Everyone

By on Aug 18, 2022

4
Business Business

Breakfast starts a little late for me. 6:45 would be better

By on Aug 15, 2022

Review comment responded on Aug 15, 2022

Thanks so much for staying, and for your feedback. We appreciate you; hope you are back soon.

3
Family

There were cockroaches during our stat

By on Jul 20, 2022

Review comment responded on Jul 21, 2022

Thanks so much for being our guest, and for sharing your feedback. We appreciate you, and hope you are back soon!

3
Family

Room smelled but overall it was ok

By on Jul 18, 2022

Review comment responded on Jul 21, 2022

Thank you so much for being our guest, and for your feedback. Hope you will consider another stay.

3
Family

Slow check in even with lots of workers. No one Helped

By on Jul 17, 2022

Review comment responded on Jul 21, 2022

Thanks for being our guest, and for your feedback. Hope your stay was restful, and that you will be back soon.

5
Partner Couples

Property was right off the freeway (I-35) which made it easy to get where you need to go. It was also mabe about 2 miles from south congress area. Didn't have time to use the pool facilities, it looked pretty clean.

By on Jul 12, 2022

Review comment responded on Jul 21, 2022

Thanks so much for staying with us, and for your feedback. We appreciate you and hope you are back soon!

5
Partner Couples

Nice Breakfast.

By on Jul 3, 2022

Review comment responded on Jul 6, 2022

Thanks so much for being our guest, and for your 5 out of 5 rating. Hope you are back soon.

5
Partner Couples

Nice quiet property. No valet, but that was ok. Large clean room. Everything very nice!

By on May 2, 2022

Review comment responded on May 11, 2022

Thanks so much for being our guest, and for your 5 out of 5 rating. We truly appreciate you, and hope you are back soon.

Aiden by Best Western @ Austin City Hotel

2200 S I H 35, Austin, TX 78704
url importing http://www.orbitz.com/Austin-Hotels-Aiden-by-Best-Western-@-Austin-City-Hotel.h430516-p2.Hotel-Reviews
There was an error importing /Austin-Hotels-Aiden-by-Best-Western-@-Austin-City-Hotel.h430516-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Austin-Hotels-Aiden-by-Best-Western-@-Austin-City-Hotel.h430516-p2.Hotel-Reviews

Frequently asked questions