Aiden Austin City Hotel

4.0 star property
VIP Access

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Photo gallery for Aiden Austin City Hotel

Restaurant
Outdoor pool
Exterior
Restaurant
Pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi

Explore the area

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2200 S I H 35, Austin, TX, 78704
  • Place, South Congress Avenue
    ‪15 min walk‬
  • Place, St. Edward's University
    ‪15 min walk‬
  • Place, Lady Bird Lake
    ‪2 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

King Room

  • Sleeps 2

Mobility Accessible King Room with Bathtub

  • Sleeps 2

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(8 reviews)
  • 324 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

1 Queen Bed, Nonsmoking, Exterior Entrance

  • Sleeps 2

2 double beds, nonsmoking

  • Sleeps 4

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2

Mobility Accessible King Room with Roll in Shower

  • Sleeps 2

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(36 reviews)
  • 288 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(51 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Refrigerator & Microwave, Courtyard View

8.8 out of 10
Excellent
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Twin Bed, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Mobility Accessible Two Double Suite with Roll in Shower

  • Sleeps 4

Queen Room

  • Sleeps 2

1 King Bed, Non-Smoking, Courtyard View, Work Desk, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

Suite, 1 Twin Bed, Accessible, Refrigerator & Microwave

  • Sleeps 4

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2

Suite-1 King Bed Non-Smoking Work Desk Sofa Microwave and Refrigerator Wi-Fi

  • Sleeps 2

Suite Accessible - Suite 2 Doubles, Mobility Accessible, Communication Assistance, Roll in Shower, Sofabed

  • Sleeps 2

1 King Bed Mobility Accessible Communication Assistance Roll In Shower Non-Smoking

  • Sleeps 2

1 King Bed Nonsmoking

  • Sleeps 2

2 Double Beds Non-Smoking

  • Sleeps 4

Queen Room with Exterior Entrance - Non Smoking

  • Sleeps 2

Two Double Room

  • Sleeps 4

King Suite

  • Sleeps 4

Two Double Room with Courtyard View

  • Sleeps 4

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About the neighborhood

Austin

Located in South Congress, Aiden Austin City Hotel is 1.1 mi (1.8 km) from Lady Bird Lake and within a 5-minute drive of Governor's Mansion. This 4-star hotel has 158 rooms and welcomes guests with free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • South Congress Avenue - 15 min walk - 0.8 miles
  • St. Edward's University - 15 min walk - 0.8 miles
  • Lady Bird Lake - 2 min drive - 1.7 miles
  • Rainey Street - 3 min drive - 2.6 miles
  • South First Street - 3 min drive - 1.4 miles

Getting around

  • Downtown Station - 10 min drive
  • Austin Station - 13 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 12 min drive

Restaurants

  • ‪Whataburger - ‬6 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪El Jacalito - ‬14 min walk
  • ‪Teal House Coffee & Bakery - ‬19 min walk
  • ‪Machi Sushi - ‬1 min walk

About this property

Aiden Austin City Hotel

At Aiden Austin City Hotel, guests enjoy a children's pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a hot tub, a conference center, and a 24-hour business center.
Guests can expect free WiFi and 37-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
A children's pool and a hot tub are on site. Other recreational amenities include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Machi Sushi

Things to do

  • Children's pool
  • Gym
  • Hot tub

Family friendly

  • Children's pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Conference center (7,200 square feet of space)
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 11 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (32 inch wide door)
  • Grab bar in shower (33 inches high)
  • Lever door handles
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 40 per pet, per day
  • 2 total pets
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.00 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses some solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 4:00 PM—-1:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses solar energy.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Austin City Best Western
Austin City Hotel
Austin City Hotel Best Western
Austin City Hotel Best Western Plus
Best Western Austin City
Best Western Austin City Hotel
Best Western Austin City Plus
Best Western Plus Austin City
Best Western Plus Austin City Hotel
Best Western Plus City Hotel
Aiden Austin City Hotel Hotel
Aiden Austin City Hotel Austin
Aiden Austin City Hotel Hotel Austin
Aiden by Best Western Austin City Hotel
Aiden by Best Western @ Austin City Hotel

Frequently asked questions

What can I see close to Aiden Austin City Hotel?

This hotel is situated in South Congress within a short 18-minute walk of South Congress Avenue. You'll also find Rainey Street and Lady Bird Lake within a short drive.

How much does it cost to stay at Aiden Austin City Hotel?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Aiden Austin City Hotel on Jun 19, 2026 start from $133, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Aiden Austin City Hotel?

Yes, self parking is offered for free at the hotel. An electric car charging station, wheelchair-accessible van parking, and bicycle parkingare also available.

Does Aiden Austin City Hotel include a casino?

No, Aiden Austin City Hotel doesn't have a casino.

Will I find an indoor pool at Aiden Austin City Hotel?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

What will couples enjoy most about a stay at Aiden Austin City Hotel?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a restaurant and a bar/lounge.

Are there hot tubs at Aiden Austin City Hotel?

No, there isn't a spa tub at this hotel.

Does Aiden Austin City Hotel feature a restaurant that includes a breakfast menu?

Yes, Aiden Austin City Hotel serves free buffet breakfast at Machi Sushi each morning.

Will Aiden Austin City Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Aiden Austin City Hotel for a fee of USD 40 per pet, per day.

Are there connecting rooms at Aiden Austin City Hotel?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Aiden Austin City Hotel?

The closest major airport to Aiden Austin City Hotel is Austin-Bergstrom Intl. Airport (AUS), which is 8.6 mi away (12 minutes by car).

Are there rooms with balconies at Aiden Austin City Hotel?

No, there aren't any guestrooms at Aiden Austin City Hotel that offer a balcony.

Aiden Austin City Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1234 out of 1850 reviews
Rating 8 - Good. 367 out of 1850 reviews
Rating 6 - Okay. 152 out of 1850 reviews
Rating 4 - Poor. 51 out of 1850 reviews
Rating 2 - Terrible. 46 out of 1850 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Brent Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast on Monday was being cleaned up early. There were less options because of this.
Stayed 3 nights in Apr 2026

8/10 Good

Jamilet

Liked: Cleanliness, amenities, property conditions & facilities
clean rooms good area
Stayed 3 nights in Feb 2026

8/10 Good

Conner

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very fast and easy check in, nice room, didnt have a overhead light switch so you just had to use the lamps but thas a minor work around. AC was good but wouldnt stay on for long
Stayed 1 night in Feb 2026

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was great and the staff were friendly.
Stayed 2 nights in Dec 2025

10/10 Excellent

Greg

Traveled with group
Liked: Cleanliness, staff & service, amenities
Over the whole place is great very differant. All the employees awesome. Just great place to stay
Stayed 1 night in Feb 2026

10/10 Excellent

Angel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay. Loved this motel. Great service and clean rooms though a bit over perfumed.
Stayed 1 night in Feb 2026

8/10 Good

Ricardo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Feb 2026

10/10 Excellent

Jackie

Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
ALWAYS one of my favorite places to stay when in Austin!!! Will absolutely be back.. They have the best hotel gym ever!!
Stayed 2 nights in Jan 2026

10/10 Excellent

JESSICA

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 3 nights in Feb 2026

10/10 Excellent

Julie

Stayed 1 night in Feb 2026

10/10 Excellent

Cassandra

Stayed 1 night in Feb 2026

10/10 Excellent

Benjamin

Stayed 2 nights in Jan 2026

6/10 Okay

Mia, San Ramon

Stayed 3 nights in Feb 2026

6/10 Okay

Eihab

Traveled with family
Liked: Cleanliness
The little interaction we had with the staff was friendly and professional. Layout was confusing; hard for us to find our room. The complementary breakfast was not very good.
Stayed 3 nights in Feb 2026

10/10 Excellent

Mickey A.

Stayed 2 nights in Feb 2026

10/10 Excellent

Natalie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked it all
Stayed 2 nights in Feb 2026

6/10 Okay

Immaculate

Traveled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
The bed sheets were visibly creased, and the rooms felt quite dated. The room also lacked a fresh scent, which made the overall environment less comfortable. During check-in, the manager was on the phone most of the time and did not make eye contact or engage with us until it was time to request a card for the deposit. Overall, it was not a very pleasant experience.
Stayed 2 nights in Feb 2026

8/10 Good

Crystal

Stayed 1 night in Feb 2026

10/10 Excellent

Coal

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hidden gem
Stayed 3 nights in Feb 2026

10/10 Excellent

Kelli

Liked: Cleanliness, amenities, property conditions & facilities
Excellent easy to get to, friendly staff. Would go again!
Stayed 1 night in Feb 2026

2/10 Terrible

joshua

Disliked: Cleanliness, property conditions & facilities
I most disappointed by Expedia’s misrepresentation of this hotel and their lack of ownership in their mistake - Expedia refused to do anything about it. Abandoned the reservation and had to find another hotel. Book directly with the hotels is my recommendation
Stayed 1 night in Feb 2026

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Clean room , safe environment and staff was great and food Highly recommend
Stayed 4 nights in Feb 2026

8/10 Good

Thomas

Traveled with group
Liked: Cleanliness, staff & service, amenities
Clean room, good breakfast, free parking
Stayed 3 nights in Feb 2026

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel has been redone to display unique Austin vibe. We stayed in double room that was courtyard with nice window to look out at pool. Value and location was great 👍 Staff was handsdown amazing!!
Stayed 2 nights in Feb 2026

10/10 Excellent

Robert

Stayed 1 night in Feb 2026