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Recent guest reviews

Fantastic customer service even at 2a.m.!! Place was spotless and extremely accommodating for my two dogs!

Good service

This was a descent place at a descent price. Weird wallpaper in the rooms with musicians faces all over it lol. It was pretty clean, and not too noisy. The pool was nice other than the teenagers that completely took it over when were trying to have a relaxing swim. I got hit and splashed by the hall they were throwing around numerous times while they’re parents thought it was cute apparently.

It was really modern, fun, and cozy. I would stay here again in a heartbeat.

I was very pleasantly surprised by this hotel! The rooms are very cute inside with a definitely Austin feel. Staff was very friendly and helpful. Will absolutely stay here again.

Hotel was clean. Everyone was happy and helpful. Good breakfast.

The picture on line are deceiving. The complimentary breakfast was not good at all. I came out to my car the next morning and someone tried to break into it. The rubber molding was pulled back and the frame was bent. The walls are paper thin and you can hear everyone around you.

S I H 35 Austin TX

Hotel highlights

  • Close to South Congress Avenue
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located in South Congress, Aiden by Best Western @ Austin City Hotel is 1.3 mi (2.1 km) from Lady Bird Lake and within a 15-minute drive of other popular attractions like LBJ Presidential Library. This 4-star hotel has 158 rooms and welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Start your day off right with a free buffet breakfast, served each morning from 6:30 AM to 9:30 AM. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge.


Rooms

All 158 rooms provide microwaves, refrigerators, and coffee makers. 37-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include free local calls, safes, and ironing boards.


Property features

Aiden by Best Western @ Austin City Hotel features an outdoor pool, a children's pool, and a fitness center. If you drive, put free parking to good use. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a spa tub, free WiFi in public areas, and a conference center.

Room options

Standard Room, 2 Double Beds, Refrigerator & Microwave, Courtyard View

2 Double Beds | Sleeps 4

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, Multiple Beds, Accessible, Non Smoking (with Sofabed)

2 Double Beds and 1 Double Sofa Bed | Sleeps 4

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Aiden by Best Western @ Austin City Hotel

Everyone (13) Couples (2) Family (2)
2
Everyone

By on Oct 5, 2020

Review comment responded on Oct 5, 2020

Thank you for being our guest. I do hope any issues were resolved while you were here. Please know we want to hear from our guests when they are here, so we may resolve things in a timely manner.

5
Partner Couples Business Business

Fantastic customer service even at 2a.m.!! Place was spotless and extremely accommodating for my two dogs!

By , from Tyler, TX on Sep 22, 2020

Review comment responded on Sep 23, 2020

Thanks so much for staying with us, and for your feedback. We are happy to be here for you and your fur babies!

3
Everyone

By on Sep 13, 2020

Review comment responded on Sep 16, 2020

Thank you so much for being our guest, and for your rating. Hope you will stay again.

5
Everyone

By on Sep 8, 2020

Review comment responded on Sep 8, 2020

Thanks so much for being our guest, and for your 5 out of 5 rating. We appreciate you!

5
Everyone

Good service

By on Aug 23, 2020

Review comment responded on Aug 24, 2020

Thanks so much for your 5 out of 5 rating. So happy you felt well taken care of. Please come back soon, and stay often!

5
Everyone

By on Aug 19, 2020

Review comment responded on Aug 19, 2020

Thanks for being our guest, and for your 5 out of 5 rating. We appreciate you, and are always here for you!

5
Everyone

By on Jul 5, 2020

Review comment responded on Jul 5, 2020

Thanks so much for staying and for your 5 out of 5 rating. We truly appreciate you, and hoe you are back soon!

4
Everyone

This was a descent place at a descent price. Weird wallpaper in the rooms with musicians faces all over it lol. It was pretty clean, and not too noisy. The pool was nice other than the teenagers that completely took it over when were trying to have a relaxing swim. I got hit and splashed by the hall they were throwing around numerous times while they’re parents thought it was cute apparently.

By on Jun 28, 2020

Review comment responded on Jun 30, 2020

Thanks so much for being our guest, and for your feedback. We appreciate your 4 out of 5 rating. Please come back soon!

5
Everyone

By on Jun 19, 2020

Review comment responded on Jun 21, 2020

Thanks so much for being our guest and for your 5 out of 5 rating. Appreciate you!

5
Everyone

By on Jun 8, 2020

Review comment responded on Jun 8, 2020

Thanks for being our guest. We appreciate your 5 out of 5 rating. Hope you are back soon!

Aiden by Best Western @ Austin City Hotel

2200 S I H 35, Austin, TX 78704
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