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Recent guest reviews

Staffs very friendly. Good location only 10min to Austin downtown, breakfast just OK, free parking. I would stay at this hotel again.

A very nice quiet property that was easy in and out with easy parking.

This was a nice hotel. When I arrived the a/c was not working and maintenence took care of the problem promptly.

It was clean and the location was great just 10 minutes from downtown.

Everything was amazing! Staffs are super friendly! Hotel was great!

Beautiful property, really friendly staff.

Nice rooms and courtyard in the middle with pool. Breakfast was very good with a lot of options and accommodating staff. Pet friendly with an additional fee. Would definitely stay here again.

The hotel itself isn’t really that nice, the only thing good on the breakfast was the waffles, but the fact that it is soo close to downtown (you can ride a scooter there) makes it all worth it. Its clean, staff is nice, and its a great location.

Very nice king suite. Front desk staff were friendly and helpful. Clean rooms. Overall enjoyed our stay and would return.

The room was facing the city and the city lights at night are nice

The property was beautiful and exactly what I expected. The staff was friendly and helpful in answerkng questions. It was also nice having a good restaurant attached to the property so ee didnt have to go far for good food and drinks.

Great location close to everything from airport to restaurants to downtown

Fantastic customer service even at 2a.m.!! Place was spotless and extremely accommodating for my two dogs!

Good service

S I H 35 Austin TX

Hotel highlights

  • Close to South Congress Avenue
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located in South Congress, Aiden by Best Western @ Austin City Hotel is 1.3 mi (2.1 km) from Lady Bird Lake and within a 10-minute drive of other popular attractions like University of Texas at Austin. This 4-star hotel has 158 rooms and welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Start your day off right with a free buffet breakfast, served each morning from 6:30 AM to 9:30 AM. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge.


Rooms

All 158 rooms provide microwaves, refrigerators, and coffee makers. 37-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include free local calls, safes, and ironing boards.


Property features

Aiden by Best Western @ Austin City Hotel features an outdoor pool, a children's pool, and a gym. If you drive, put free parking to good use. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, a spa tub, and a conference center.

Room options

Standard Room, 2 Double Beds, Refrigerator & Microwave, Courtyard View

2 Double Beds | Sleeps 4

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Guest reviews for Aiden by Best Western @ Austin City Hotel

Everyone (15) Couples (6) Family (6)
4
Family

Staffs very friendly. Good location only 10min to Austin downtown, breakfast just OK, free parking. I would stay at this hotel again.

By on Nov 27, 2021

Review comment responded on Nov 28, 2021

Thanks so much for your 4 out of 5 rating, and for your feedback. So happy you will be staying again, hope it's soon.

5
Everyone

A very nice quiet property that was easy in and out with easy parking.

By on Sep 18, 2021

Review comment responded on Sep 27, 2021

Thanks so much for your 5 out of 5 rating. We appreciate your feedback; hope you are back soon!

4
Partner Couples Business Business

This was a nice hotel. When I arrived the a/c was not working and maintenence took care of the problem promptly.

By on Aug 6, 2021

Review comment responded on Aug 14, 2021

Thanks so much for staying, and for your feedback. We are always here to help and make you comfortable. Hope you are back soon!

4
Family with small children

It was clean and the location was great just 10 minutes from downtown.

By on Aug 3, 2021

Review comment responded on Aug 14, 2021

Thanks so much for staying with us. Glad we were convenient to your activities. Hurry back!

5
Partner Couples

Everything was amazing! Staffs are super friendly! Hotel was great!

By on Jul 25, 2021

Review comment responded on Jul 25, 2021

Thanks so much for being our guest, and for your feedback. Hope you are back soon!

5
Family

Beautiful property, really friendly staff.

By on Jul 11, 2021

Review comment responded on Jul 11, 2021

Thanks so much for being our guest, and for sharing your feedback. We are happy that you were happy. Hurry back!

5
Family with small children

Nice rooms and courtyard in the middle with pool. Breakfast was very good with a lot of options and accommodating staff. Pet friendly with an additional fee. Would definitely stay here again.

By on Jun 22, 2021

Review comment responded on Jun 26, 2021

Thanks so much for being our guest, and for your 5 out of 5 rating. We are so happy you will stay again. Hope it is soon!

4
Family

The hotel itself isn’t really that nice, the only thing good on the breakfast was the waffles, but the fact that it is soo close to downtown (you can ride a scooter there) makes it all worth it. Its clean, staff is nice, and its a great location.

By on Jun 5, 2021

Review comment responded on Jun 5, 2021

Thank you so much for sharing your feedback. We appreciate you, and hope you are back soon!

4
Partner Couples

Very nice king suite. Front desk staff were friendly and helpful. Clean rooms. Overall enjoyed our stay and would return.

By on May 19, 2021

Review comment responded on May 24, 2021

Thanks so much for being our guest, and for your feedback and 4 out of 5 rating. Hope you are back soon, and that you stay often!

4
Everyone

By on May 14, 2021

Review comment responded on May 26, 2021

Thanks so much for staying with us, and for your 4 out of 5 rating. We appreciate you!

Aiden by Best Western @ Austin City Hotel

2200 S I H 35, Austin, TX 78704
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