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Located in Auckland Central Business District, Mercure Auckland is within a 5-minute walk of Queen Street Shopping District and within 15 minutes of other popular attractions like Sky Tower. This 189-room, 4-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and a fitness center. Centrally located in Auckland, the hotel is also a short walk from University of Auckland and Auckland Town Hall.


Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is available for a fee.


All of Mercure Auckland's 189 rooms are air-conditioned and have an array of amenities, including coffee makers, free newspapers, and safes. LCD TVs come with satellite channels and pay movies, and guests can stay connected with wired Internet. Hair dryers, phones, and ironing boards are other standard amenities.

Property features

Mercure Auckland features a fitness center, WiFi in public areas, and a meeting room. Offsite parking is offered for a fee. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a business center, a computer station, and free newspapers.


  • Walking distance to Queen Street Shopping District and Sky Tower
  • Onsite dining
  • Fitness center
  • Wired Internet in rooms (fees apply)

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and a meeting room.

A computer station is located on site and high-speed wireless Internet access is available for a surcharge. This business-friendly hotel also offers a fitness center, multilingual staff, and concierge services.

Mercure Auckland is a smoke-free property.

  • Smoke-free property 
  • Wedding services 
  • Computer station 
  • 24-hour front desk 
  • Total number of rooms - 189 
  • Number of floors - 13 
  • Breakfast available (surcharge) 
  • Bar/lounge 
  • Business center 
  • Free newspapers in lobby 
  • Concierge services 
  • Fitness facilities 
  • WiFi (surcharge) 
  • Luggage storage 
  • One meeting room 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Multilingual staff 
  • Porter/bellhop 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Offsite parking discounted rates available 

Family Friendly Amenities

  • Family Hotel  
  • Rollaway/extra beds available  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Wired internet access (NZD 29.90 per 24 hours surcharge)

Available in some public areas: Wireless internet access ( NZD 15.99 per day )


Offsite parking discounted rates available

Room Amenities

Mercure Auckland offers 189 air-conditioned accommodations with safes and complimentary newspapers. LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations and hair dryers.

In-room wired high-speed Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Rollaway/extra beds available 
  • Shower/tub combination 
  • LCD TV 
  • Free cribs/infant beds 
  • Pay movies 
  • Air conditioning 
  • Free newspaper 
  • Phone 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Hair dryer 
  • Iron/ironing board 
  • Satellite TV service 
  • Wired high-speed Internet access (surcharge) 
  • Desk 
  • In-room safe 
  • Room service (24 hours) 

Where to Eat

Buffet breakfasts are available for a surcharge.

Mercure Auckland has a restaurant on site.

24-hour room service is available.


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility 

Hotel Policies


Minimum check-in age is 18


Check-out time is 10 AM

Payment types


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

24-hour check-in


You'll be asked to pay the following charges at the hotel:
  • Deposit: NZD 100 per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: NZD 32.00 per person (approximately)
  • Fee for in-room high-speed Internet (wired): NZD 29.90 (for 24 hours, rates may vary)
  • Fee for wireless Internet in public areas: NZD 15.99 per day (rates may vary)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Auckland Mercure
  • Mercure Hotel Auckland
  • Accor Hotel Auckland
  • Mercure Auckland Hotel
  • Mercure Auckland Hotel Auckland Central
  • Mercure Auckland New Zealand
  • Mercure Auckland

National Rating

Official New Zealand Rating provided by Qualmark®

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.

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