Located in Auckland Central Business District, this apartment is within a 5-minute walk of Princes Wharf and within 15 minutes of other popular attractions like Sky Tower. Each of the 2 rooms at this 4-star apartment building includes a kitchen, a refrigerator, and a microwave.
Queen Street Shopping District - 5 min walk - 0.3 miles
Sky Tower - 8 min walk - 0.5 miles
SkyCity Casino - 8 min walk - 0.5 miles
Getting around
Auckland Britomart Station - 7 min walk
Gaunt Street Tram Stop - 9 min walk
Auckland Intl. Airport (AKL) - 30 min drive
Restaurants
Fox's Ale House - 1 min walk
Dr Rudi's Rooftop Brewing - 2 min walk
Andrew Andrew - 3 min walk
Saint Alice - 2 min walk
Ronnie's Cafe & Bakery - 3 min walk
About this property
Customs Street Apartments by Urban Rest
There's free parking if you drive.
The apartment is air-conditioned and features a kitchen with a refrigerator, an oven, a microwave, and a stovetop. Guests can expect to find free WiFi and a 55-inch Smart TV with digital channels. Other standard amenities include a washer/dryer, a coffee maker, and an ironing board.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
2 units
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools
Check-out instructions
The host requires you complete the following before checking out:
Check out instruction will be sent to the guest via email a day before their departure.
Failure to complete these may result in a negative review from the host.
Access methods
Lockbox, private entrance
Pets
This property doesn't allow pets
Smoking
Smoking is not permitted
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Check-in: 3:00 PM
Check-out: 10:00 AM
Minimum check-in age: 18
Driving? This property offers free parking.
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
Additional information about polices, regulations, and more:
No cribs or infant beds are available.
No rollaway or extra beds are available.
National rating
Property class, provided by our rating system, is based on property type, amenities, and services.
Property is also known as
Customs Street Apartments by Urban Rest Auckland
Customs Street Apartments by Urban Rest Apartment
Customs Street Apartments by Urban Rest Apartment Auckland
Frequently asked questions
Is free cancellation available at this apartment?
This apartment offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.
How much does it cost to stay at Customs Street Apartments by Urban Rest?
As of Apr 29, 2026, prices found for a 1-night stay for 2 adults at Customs Street Apartments by Urban Rest on May 7, 2026 start from $193, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What is there to do around this apartment?
This apartment is situated in Auckland Central Business District, just steps from Princes Wharf, and within a 10-minute walk of Sky Tower and Auckland Ferry Terminal. You'll also find SkyCity Casino and Spark Arena less than a mile away.
Is parking available on site at Customs Street Apartments by Urban Rest?
Yes, self parking is offered for free at the apartment.
Is this apartment associated with a casino?
No, this apartment is not connected to a casino.
Is there an indoor pool at this apartment?
No, there is no indoor pool at this apartment.
Are there hot tubs at Customs Street Apartments by Urban Rest?
No, this apartment doesn't have a spa tub.
Does this apartment include breakfast service?
No, this apartment doesn't offer breakfast.
Will this apartment allow pets to stay for free?
No, pets aren't allowed at this apartment.
Are there connecting rooms at Customs Street Apartments by Urban Rest?
No, this apartment doesn't feature connecting guestrooms.
How far is the airport from this apartment?
The closest major airport to this apartment is Auckland Intl. Airport (AKL), which is 17.4 mi away (30 minutes by car).
Are there rooms with balconies that I can book at Customs Street Apartments by Urban Rest?
No, you won't find apartments with balconies at Customs Street Apartments by Urban Rest.
Customs Street Apartments by Urban Rest Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 2 out of 3 reviews
10 - Excellent
2
Rating 8 - Good. 0 out of 3 reviews
8 - Good
0
Rating 6 - Okay. 1 out of 3 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 3 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 3 reviews
2 - Terrible
0
9.4/10
Cleanliness
9.0/10
Amenities
Reviews
6/10 Okay
Angela
Business traveler
Nov 16, 2025
Liked: Cleanliness, amenities
Typically air b n b style which wasn’t exactly what I was looking for or expect when booking through the app. Apartment faces the harbour and restaurants and bars and gets noisy after midnight and into the early hours of the morning.