Great place. Beautiful.
Location.
I checked in for business. The business center was not fictional, the WiFi did not work. Not a place to stay if work needs to be done.
The place was nice and clean. The staff was very friendly. Very upscale. My wife and I had a fantastic time.
Great place for a staycation..
Beautiful Hotel
Very nice
LOVE this hotel! Staff very friendly and spacious clean rooms! Will definitely be staying again.
Super nice facility Very restful
Pros- "Most" of your staff is polite and professional. Hotel is clean and well maintained. Cons- Rooms are too dated for being a "luxury" hotel, shower head also doesn't have any pressure. Light fixture was missing a cover in the bathroom. Found some hair in the tub upon check in. Complaints - Smell of marijuana throughout the entire lobby/main entrance was overwhelming. Signs for mandatory face masks are present, however, it was not enforced as many individuals were not wearing masks. My wife went downstairs to order breakfast from the restaurant this past Saturday morning after multiple phone calls to order from the room were unsuccessful, she was told it would only take 10 to 15 minutes but ended up waiting over half an hour for a very basic/small order. Front hostess who told us 10 to 15 minutes was also very rude. Made multiple mistakes, the first time she failed to include basic utensils so I had to come back downstairs for that. 2nd time we also noticed that cream/brown sugar was missing for the Hot tea we ordered. These items requested and written down for the waitress. Restaurant manager did apologize for the incident. Very bad experience at a 5 star hotel.
The stay was great.... great service, great staff.... all around great experience
The alarm clock woke me up at 6 AM. Watched a customer storm out of the breakfast café after I had waited half an hour to be seated; he was angry at not having been served for an hour and I eventually gave up as well. Was initially given the wrong room. Moved out one night early because the noise level over the weekend suddenly became deafening.
This hotel was nice and clean. Friendly staff and located near good shopping center.
Lovely hotel but very thin walls. had to deal with very active and loud sex in room next door 1AM-4AM and it was very difficult to sleep. When i complained, the front desk simply said sorry. Not acceptable. This place while clean is not on my list to return to and they have no value on the customer.
The renovations and furnishings were very nice. However, there was no valet or bellman service during my stay. The room wasn't cleaned well and I found someone else's leftovers were in the warm mini-fridge.
Biggest issue I had is my shower didn’t work in my original room, which was a room with the panoramic view. The staff was very helpful transferring to a different room with a working shower.
Located in Buckhead, The Whitley, a Luxury Collection Hotel, Atlanta Buckhead is within a 5-minute walk of LEGOLAND® Discovery Center and within 15 minutes of other popular attractions like Lenox Square. This 5-star hotel has 507 guestrooms and offers a full-service spa, an indoor pool, and a gym.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.
All 507 soundproofed rooms feature refrigerators, minibars, and coffee makers. Guests can expect WiFi and flat-screen TVs with digital channels and DVD players. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include free newspapers, laptop-compatible safes, and phones.
At The Whitley, a Luxury Collection Hotel, Atlanta Buckhead, guests enjoy a full-service spa, an indoor pool, and a gym. Parking is available for USD 34 per night (USD 49 per night for valet parking), and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and a business center.
Great place. Beautiful.
Location.
I checked in for business. The business center was not fictional, the WiFi did not work. Not a place to stay if work needs to be done.
Thank you for taking the time to share your experience about your recent stay at our hotel. We are sorry to hear that you were not fully satisfied with your overall stay with us and would like to apologize for not exceeding your expectations. Please know that we do try to consistently deliver a superior guest experience. Should you ever find yourself back in town, please give us a chance to show you that our product and service can live up to your expectations.
The place was nice and clean. The staff was very friendly. Very upscale. My wife and I had a fantastic time.
Thank you for taking the time to review our hotel. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us! Your comments regarding our attention to cleanliness are truly appreciated. We certainly make every effort to deliver the highest standard of service to all our guests, and it is always encouraging to receive such compliments and comments. We look forward to welcoming you back to our hotel in the not-too-distant future!
Great place for a staycation..
Thank you so much for your wonderful rating! We’re delighted to know that we went above and beyond in providing you with the best experience possible. Thank you for making us your hotel of choice - we excitedly await your next visit!
Beautiful Hotel
Thank you for sharing your positive experience with us and with your fellow travelers. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us! We look forward to welcoming you back to our hotel in the not-too-distant future.
Very nice
Thank you for sharing your positive experience with us and with your fellow travelers. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We look forward to welcoming you back to our hotel in the not-too-distant future.
LOVE this hotel! Staff very friendly and spacious clean rooms! Will definitely be staying again.
Thank you for this fabulous review! It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back soon!
Super nice facility Very restful
It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. Thank you for your review, and we look forward to welcoming you back in the future!
Pros- "Most" of your staff is polite and professional. Hotel is clean and well maintained. Cons- Rooms are too dated for being a "luxury" hotel, shower head also doesn't have any pressure. Light fixture was missing a cover in the bathroom. Found some hair in the tub upon check in. Complaints - Smell of marijuana throughout the entire lobby/main entrance was overwhelming. Signs for mandatory face masks are present, however, it was not enforced as many individuals were not wearing masks. My wife went downstairs to order breakfast from the restaurant this past Saturday morning after multiple phone calls to order from the room were unsuccessful, she was told it would only take 10 to 15 minutes but ended up waiting over half an hour for a very basic/small order. Front hostess who told us 10 to 15 minutes was also very rude. Made multiple mistakes, the first time she failed to include basic utensils so I had to come back downstairs for that. 2nd time we also noticed that cream/brown sugar was missing for the Hot tea we ordered. These items requested and written down for the waitress. Restaurant manager did apologize for the incident. Very bad experience at a 5 star hotel.
Thank you for your review. Looks like we missed a few things to make your stay perfect.
Thank you for taking the time to share your rating with us. It was an honor to welcome you as our guest and we are pleased to know that the majority of your stay with us was satisfactory. We look forward to welcoming you back to our hotel in the not-too-distant future.