See all properties

The Whitley, a Luxury Collection Hotel, Atlanta Buckhead

Choose dates to view prices

Photo gallery for The Whitley, a Luxury Collection Hotel, Atlanta Buckhead

Indoor pool
Couples treatment rooms, body treatments, aromatherapy
Exterior
Suite, 1 Bedroom (View) | Living room | Flat-screen TV, DVD player, pay movies
Meeting facility
Luxury
VIP Access
5.0 star property
9.2

Wonderful

Buckhead luxury with pillowtop beds

Champagne welcomes guests to this Buckhead haven with a full-service spa offering Swedish massages. The heated indoor pool and hot tub showcase nighttime skyline views. Trade Root Restaurant serves gourmet eggs benedict with mimosas, perfect before exploring nearby Lenox Square.

Popular amenities

  • Pet friendly
  • Air conditioning

Explore the area

View in a map
3434 Peachtree Rd NE, Atlanta, GA, 30326
  • Place, Lenox Square
    ‪2 min walk‬
  • Place, Phipps Plaza
    ‪3 min walk‬
  • Place, LEGOLAND® Discovery Center
    ‪3 min walk‬
  • Airport, Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Club Room, 2 Queen Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Club Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(14 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed

9.0 out of 10
Wonderful
(39 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds

9.6 out of 10
Exceptional
(12 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(25 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Grand Room, 1 King Bed

7.8 out of 10
Good
(9 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillowtop beds, minibar, in-room safe

Executive Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (View)

Suite, 1 Bedroom (View) | Living room | Flat-screen TV, DVD player, pay movies

Suite, 1 Bedroom (View)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Club Room, 1 King Bed

  • 360 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Corner (View)

Presidential Suite, 1 King Bed, Corner (View) | Living room | Flat-screen TV, DVD player, pay movies

Presidential Suite, 1 King Bed, Corner (View)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillowtop beds, minibar, in-room safe

Executive Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

You may also like

Ad

Grand Hyatt Atlanta in Buckhead

Buckhead
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 1,002 reviews
$216 nightly
The price is $258
May 8 - May 9
Total with taxes and fees
Grand Hyatt Atlanta in Buckhead

About the neighborhood

Atlanta

Located in Buckhead, The Whitley, a Luxury Collection Hotel, Atlanta Buckhead is adjacent to LEGOLAND® Discovery Center and within a 5-minute walk of Lenox Square. This 5-star hotel has 507 guestrooms and offers a full-service spa, an indoor pool, and a gym.

What's nearby

  • Lenox Square - 2 min walk - 0.1 miles
  • Phipps Plaza - 3 min walk - 0.2 miles
  • LEGOLAND® Discovery Center - 3 min walk - 0.2 miles
  • Our Gallery - 5 min drive - 1.5 miles
  • Buckhead Theatre - 6 min drive - 1.9 miles

Getting around

  • Buckhead Station - 8 min walk
  • Atlanta Peachtree Station - 14 min drive
  • Atlanta, GA (PDK-DeKalb-Peachtree) - 17 min drive

Restaurants

  • ‪True Food Kitchen - ‬5 min walk
  • ‪The Cheesecake Factory - ‬4 min walk
  • ‪Whitley Lounge - ‬1 min walk
  • ‪The Bucket Shop Cafe - ‬4 min walk
  • ‪Little Alley Steakhouse - ‬6 min walk

About this property

The Whitley, a Luxury Collection Hotel, Atlanta Buckhead

At The Whitley, a Luxury Collection Hotel, Atlanta Buckhead, guests enjoy a full-service spa, an indoor pool, and a gym. Valet parking is available for USD 62 per night, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and a business center.
Guests can expect WiFi and flat-screen TVs with digital channels and DVD players. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Refrigerators, minibars, and coffee makers are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Similar properties

Lobby sitting area
The Westin Buckhead Atlanta
Buckhead
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 1,407 reviews
$139 nightly
The price is $167
May 8 - May 9
Total with taxes and fees
The Westin Buckhead Atlanta

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Valet parking on site (USD 62 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12 to 34 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Coffee Bar
  • Trade Root Restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • DVD player
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,000 square feet of conference space
  • 15 meeting rooms
  • Business center

Outdoors

  • Garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 22 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1984
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per accommodation, per stay
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 35 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 12 to 34 per person
  • Fee for in-room wireless internet: USD 12.95 per day (rates may vary)
  • Valet parking fee: USD 62 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 35 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Buckhead Ritz-Carlton
Ritz-Carlton Buckhead
Ritz-Carlton Hotel Buckhead
Atlanta Ritz-Carlton
Ritz Atlanta
Whitley Luxury Collection Hotel Atlanta Buckhead
Ritz-Carlton Atlanta
The Ritz-Carlton, Buckhead Hotel Atlanta
Ritz-Carlton Buckhead Hotel
Whitley Luxury Collection Hotel Atlanta
Whitley Luxury Collection Atlanta Buckhead
Whitley Luxury Collection Atlanta
The Whitley a Luxury Colection Hotel Atlanta Buckhead
Whitley Luxury Collection Hotel
Whitley Luxury Collection
The Whitley a Luxury Collection Hotel Atlanta Buckhead
The Whitley a Luxury Collection Hotel
The Whitley a Luxury Collection Hotel Atlanta Buckhead
The Whitley, a Luxury Collection Hotel, Atlanta Buckhead Hotel
The Whitley, a Luxury Collection Hotel, Atlanta Buckhead Atlanta

Frequently asked questions

Is a free cancellation option available at The Whitley, a Luxury Collection Hotel, Atlanta Buckhead?

The Whitley, a Luxury Collection Hotel, Atlanta Buckhead offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at The Whitley, a Luxury Collection Hotel, Atlanta Buckhead?

As of May 2, 2026, prices found for a 1-night stay for 2 adults at The Whitley, a Luxury Collection Hotel, Atlanta Buckhead on May 8, 2026 start from $215, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of The Whitley, a Luxury Collection Hotel, Atlanta Buckhead?

This hotel is situated in Buckhead, just steps from LEGOLAND® Discovery Center and Phipps Plaza, and within a short walk of Lenox Square. You'll also find Piedmont Park and Atlantic Station within a short drive.

Is there parking available at The Whitley, a Luxury Collection Hotel, Atlanta Buckhead?

Yes, valet parking is offered for USD 62 per night with in/out privileges. Wheelchair-accessible van parking is also available for guests.

Is a spa located at The Whitley, a Luxury Collection Hotel, Atlanta Buckhead?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, Swedish massages, Ayurvedic treatments, and couples treatments.

Are there luxury amenities available at The Whitley, a Luxury Collection Hotel, Atlanta Buckhead?

Yes, guests can indulge in luxuries such as an indoor pool, a restaurant, and in-room massages at this hotel.

Does The Whitley, a Luxury Collection Hotel, Atlanta Buckhead have a casino?

No, The Whitley, a Luxury Collection Hotel, Atlanta Buckhead doesn't have a casino.

Will I find an indoor pool at The Whitley, a Luxury Collection Hotel, Atlanta Buckhead?

Yes, this hotel has an indoor pool.

What do couples enjoy most about The Whitley, a Luxury Collection Hotel, Atlanta Buckhead?

There are many amenities for couples at this hotel, including in-room massages as well as a restaurant and an indoor pool.

Does The Whitley, a Luxury Collection Hotel, Atlanta Buckhead have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Whitley, a Luxury Collection Hotel, Atlanta Buckhead feature a restaurant that includes a breakfast menu?

Yes, The Whitley, a Luxury Collection Hotel, Atlanta Buckhead serves buffet breakfast for a surcharge each morning at Trade Root Restaurant.

Does The Whitley, a Luxury Collection Hotel, Atlanta Buckhead allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at The Whitley, a Luxury Collection Hotel, Atlanta Buckhead for a fee of USD 150 per accommodation, per stay.

Does The Whitley, a Luxury Collection Hotel, Atlanta Buckhead have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from The Whitley, a Luxury Collection Hotel, Atlanta Buckhead?

The closest major airport to The Whitley, a Luxury Collection Hotel, Atlanta Buckhead is Atlanta, GA (PDK-DeKalb-Peachtree), which is 5.5 mi away (17 minutes by car). Another top airport is Atlanta, GA (FTY-Fulton County), which is located 19.4 mi away (37-minute drive).

Are there rooms with balconies at The Whitley, a Luxury Collection Hotel, Atlanta Buckhead?

No, there aren't any guestrooms with balconies at The Whitley, a Luxury Collection Hotel, Atlanta Buckhead.

Does The Whitley, a Luxury Collection Hotel, Atlanta Buckhead host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at The Whitley, a Luxury Collection Hotel, Atlanta Buckhead.

The Whitley, a Luxury Collection Hotel, Atlanta Buckhead Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 782 out of 1000 reviews
Rating 8 - Good. 103 out of 1000 reviews
Rating 6 - Okay. 54 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 36 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Tikita

Liked: Cleanliness, amenities
Valet when I first arrived and the security guy.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jennifer

Stayed 2 nights in Jan 2026

10/10 Excellent

John

Stayed 3 nights in Jan 2026

10/10 Excellent

Kyle

Liked: Cleanliness, property conditions & facilities
All good
Stayed 2 nights in Jan 2026

10/10 Excellent

Mara

Stayed 2 nights in Oct 2025

6/10 Okay

Rachel

Stayed 1 night in Jan 2026

10/10 Excellent

Jovonia

Liked: Cleanliness
Yes.
Stayed 1 night in Jan 2026

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Mario, Floral park

Traveled with partner
Liked: Cleanliness
The conversion from the Ritz Hotel to this new product met my expectationS
Stayed 2 nights in Jan 2026

4/10 Poor

Donna

Disliked: Amenities
I’m a mom to a 3 year old - this “staycation” was supposed to be my big holiday gift. At check in, I waited in line while other guests had their stays thoroughly explained to them, including what was available to them, breakfast, etc., and when I checked in I had to ask all of the questions to get these answers. It wasn’t a warm welcome. Then, I got to my room. The paint was chipped on the walls, the furniture needed buffing and cleaning. And the mattress was so uncomfortable. I could feel the springs and felt the effects of it in my back for a week. I was also placed next to a super loud family and across from a staircase - which their children used often. I visited the spa - which was loud (alarms going off, loud guests). I was given a pair of sandals two sizes too small. My massage was not great. I’m not sure how this passed for a luxury spa experience at a 5 star hotel - I didn’t feel the masseuse had proper knowledge of muscle groups and it felt she was going through the motions. I was also super distracted by her nails on my skin, as she had almond acrylics / gel that extended .5-1” past her fingertips. Isn’t that unhygienic? Then I returned to my room to eat my feelings and try to salvage my gift. And even the food was lacking. I am just baffled at how this hotel has 5 stars. I NEVER leave reviews. But my email went unanswered. I don’t want others being grossly overcharged for a mediocre experience, especially in this economy.
Stayed 1 night in Dec 2025

10/10 Excellent

Thomasillia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel stay ever!!Had an elegant marvelous,and great New Year’s night !!! 10 stars and would suggest to all good friends. Thanks Marriott!!!
Stayed 1 night in Dec 2025

10/10 Excellent

Simcha

Stayed 1 night in Jan 2026

8/10 Good

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast is very average
Stayed 3 nights in Dec 2025

4/10 Poor

Lisa

Traveled with group
Disliked: Staff & service, property conditions & facilities
Terrible stay! I have stayed here for several years. However, this past visit was very different. First the valet guys were subpar. They brought our luggage in to the hotel and left it and us sitting there. When we finally got up to our room, the room was far down the hall, even though I had specifically asked for it to be close to the elevator. They were out of toothbrushes, things were not working in the room , and there was no soap. All in all, it was NOT the stay we were anticipating for that type of hotel.
Stayed 1 night in Jan 2026

4/10 Poor

Donald

Liked: Cleanliness
The handling of the luggage was non existent. I had to come down and bring up my own luggage up after thirty minutes. The pool water was too cold for enjoyment and the drain cover in the pool was so elevated that my foot was scraped. The worst came just before leaving the room. I tripped over a chair that was so poorly chosen, that it stuck out from the desk several inches even when fully pushed in. I fell violently and struck my forehead in a fall to the floor that left a contusion with laceration above my left eye. Now that I am home I have realized my left elbow was strained in my attempt to break the fall. And, my right hip was injured as well. Just a terrible experience in a hotel I used to trust for a 5 star stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Stayed 1 night in Dec 2025

8/10 Good

Roy

Stayed 2 nights in Dec 2025

10/10 Excellent

Norman, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my time there, I would return
Stayed 5 nights in Dec 2025

10/10 Excellent

Mohammed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was good. The bellman was excellent with his service. The front desk staff was great. Room service was great. The only downside is the restaurant which is poorly organized, over-crowded and staff don't pay attention to customers, I had to leave for significant wait time on our order, no one even apologized for the long wait time and had to ask the lady in the front for water and juice, no one checked on us in the meantime. It doesn't reflects as a restaurant in a 5 star hotel but rather looks like a poorly organized diner. Am giving them a 5 star due to the service of other staff apart from the restaurant and the great location and valet parking. The restaurant needs to up their game.
Stayed 4 nights in Dec 2025

4/10 Poor

Enogie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The trip started off great with an early check-in for both of my reservations. However, when I saw the rooms, I realize that the hotel saved time by not cleaning them. There were stains in the sink and on the floor. I could tell the room was not cleaned but restocked. The breakfast was fine but our server was not very friendly and seemed impatient when we were placing our orders. The hostess was very nice, friendly, and conversational. The pancakes were good but not hot when I received them and a bit tough. The grits were not seasoned. When I checked out, and was confused about the payment process, the woman checking me out was impatient and a bit short with me. She said I would recieved an reciept for my entire stay but I did not. I did, however, see that for one of my reservations, I was charged an amenity fee of some sort. Overall, for the price I paid for both rooms, even at a discount, was not worth it. I would not stay at this hotel. It gives the illusion of luxury through its price tag.
Stayed 1 night in Dec 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and friendly staff
Stayed 1 night in Dec 2025

8/10 Good

Blimy

Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Stayed 1 night in Dec 2025

10/10 Excellent

Susan

The staff is excellent!!
Stayed 1 night in Dec 2025

10/10 Excellent

Jane

Stayed 2 nights in Dec 2025

Hotels