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Holiday Inn Express and Suites Atlanta Downtown

2.5 out of 5.0

Recent guest reviews

A/C in lobby area was not working. A/C in the room barely worked, still leaving the room terrible warm at night when sleeping. Staff was nice and decent. Hotel also advised that there was no free parking close by, only option was valet parking which was $25 per day!

This hotel met all expectations in terms of comfort, service, location and amenities. I came for a conference nearby, and it was perfect. Free wifii and breakfast is a plus. Also a Dinner was close. Great night sleep, it was quiet and comfortable.

Very small rooms, bad internet. Questionable neighborhood. Hard to find. Staff was very good

The staff was great. Had good experience. Great location at that price.

It was great but parkin was difficult. Many things to do there n great location.

I loved the location and the helpfulness of the staff. I was disappointed with breakfast starting at 7am. I felt that was a little late and had planned on having a bite before our race, but we had to leave the hotel by 6. Just a small inconvenience.

The hotel is a little dated but it is still nice. You can tell that the staff really works hard to make your stay enjoyable. Next time I have to stay in downtown Atlanta, this is where I will be staying.

good experience and excellent staff at this hotel. Very helpful with everything

I was there on Business. The staff was great location was convenient. The room was exellent and the price was right on.

Was awakened to someone trying to come inside the room around 9:30am the morning of check-out! Yelled "somebody is in here", whomever the person was did not respond and there was no knock at the door if it was a hotel staff person. Advised V. H. the Front Desk Manager and she said she asked housekeeping to start cleaning rooms early and that she would not charge for (complimentary) parking!The parking was $4 and was told that it was complimentary at check-in and to just bring the parking ticket at check-out. I would have happily paid $4 if my life depended on it. Traveled from out of state to see Cirque du Soleil Michael Jackson Immortal Show and realized the hotel was a great location and I have stayed at this brand in the past. Should have paid the extra $ for the competitor around the corner. Safety is most important! if it was housekeeping, the person should have known the room was still occupied, and knocked to announce themselves instead of keying open the door and still not say a word, just shut the door back. Horrified, was told check out was at noon couldnt sleep in checked out immediately after being awaken by someone barging into the room! Will never stay at that location again when visit Atlanta for an event!

Your front desk clerk when I arrived Friday morning was great. Every day she was very good to us and for us. She clean our room on the first full day because the cleaning staff didn't and after that our room did not get done we had to asks for extra towels every day we book the room with four people and got towels for 3 people one day after that we had to ask for a basic item like towels. Trash cans were over full and had to bag up trash and leave it on the tables because no one came to clean. I told the front desk clerk to ask the clean staff to clean our room and heard her tell them to clean our room (816) and when we got in that night we found it still dirty. Breakfast staff was wonderful and break was great.

I was there on business and asked to be moved twice because neighbors were up all night, Got lip service. requested they ask neighbors to be courteous. got lip service. Did not sleep as needed.

111 Cone Street NW Atlanta GA

Hotel highlights

  • Walking distance to Centennial Olympic Park and World of Coca Cola
  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • 24-hour business center

Located in Fairlie-Poplar Historic District, Holiday Inn Express and Suites Atlanta Downtown is within a 5-minute walk of Centennial Olympic Park and within 15 minutes of other popular attractions like World of Coca Cola. This hotel has 173 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and a 24-hour business center. Centrally located in Atlanta, the hotel is also a short walk from Philips Arena and Georgia Aquarium.


Dining

Free hot/cold buffet breakfast is included with your stay.


Rooms

Holiday Inn Express and Suites Atlanta Downtown's 173 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. 32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Free weekday newspapers, free local calls, and ironing boards are also available.


Property features

Holiday Inn Express and Suites Atlanta Downtown features free WiFi in public areas, 2 meeting rooms, and a 24-hour business center. Valet parking is offered for USD 25 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include express check-in, express check-out, and free newspapers.

Room options

Executive Suite, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Executive Room, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Room, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Standard Room

Queen 1 | Full 1 | Sleeps 3

Guest reviews for Holiday Inn Express and Suites Atlanta Downtown

Everyone (1) Business (3) Couples (3) Family (3) Friends (1) Other (1)
3

horrible ac

Everyone

A/C in lobby area was not working. A/C in the room barely worked, still leaving the room terrible warm at night when sleeping. Staff was nice and decent. Hotel also advised that there was no free parking close by, only option was valet parking which was $25 per day!

By , from North Carolina on Aug 10, 2016

Review comment responded on Aug 14, 2016

Thank you for your review. We regret that your stay was less than pleasant. We hope you will give us another opportunity to provide excellent service soon.

5

excellent location and services at a very good price.

BusinessTravelers

This hotel met all expectations in terms of comfort, service, location and amenities. I came for a conference nearby, and it was perfect. Free wifii and breakfast is a plus. Also a Dinner was close. Great night sleep, it was quiet and comfortable.

By on Nov 16, 2015

2

vacation

Couples

Very small rooms, bad internet. Questionable neighborhood. Hard to find. Staff was very good

By on Oct 25, 2015

5

great for a business trip

Couples

The staff was great. Had good experience. Great location at that price.

By on Jul 3, 2015

4

family getaway

GetawayWithFriends

It was great but parkin was difficult. Many things to do there n great location.

By on Aug 18, 2014

3

fairly great

Families

I loved the location and the helpfulness of the staff. I was disappointed with breakfast starting at 7am. I felt that was a little late and had planned on having a bite before our race, but we had to leave the hotel by 6. Just a small inconvenience.

By on Jan 27, 2014

5

great experience

Couples

The hotel is a little dated but it is still nice. You can tell that the staff really works hard to make your stay enjoyable. Next time I have to stay in downtown Atlanta, this is where I will be staying.

By on Aug 5, 2013

4

vacation

Singles

good experience and excellent staff at this hotel. Very helpful with everything

By on Mar 14, 2013

5

great for the price

BusinessTravelers

I was there on Business. The staff was great location was convenient. The room was exellent and the price was right on.

By on Nov 19, 2012

1

unknown person keyed into room unannounced

Families

Was awakened to someone trying to come inside the room around 9:30am the morning of check-out! Yelled "somebody is in here", whomever the person was did not respond and there was no knock at the door if it was a hotel staff person. Advised V. H. the Front Desk Manager and she said she asked housekeeping to start cleaning rooms early and that she would not charge for (complimentary) parking!The parking was $4 and was told that it was complimentary at check-in and to just bring the parking ticket at check-out. I would have happily paid $4 if my life depended on it. Traveled from out of state to see Cirque du Soleil Michael Jackson Immortal Show and realized the hotel was a great location and I have stayed at this brand in the past. Should have paid the extra $ for the competitor around the corner. Safety is most important! if it was housekeeping, the person should have known the room was still occupied, and knocked to announce themselves instead of keying open the door and still not say a word, just shut the door back. Horrified, was told check out was at noon couldnt sleep in checked out immediately after being awaken by someone barging into the room! Will never stay at that location again when visit Atlanta for an event!

By on Jul 2, 2012