Room, 2 Double Beds, Non Smoking
from $120
Holiday Inn Express and Suites Atlanta Downtown
2.5 out of 5.0
3.4
out of 5
Average Guest Review
See all 12 reviews
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Recent guest reviews
A/C in lobby area was not working. A/C in the room barely worked, still leaving the room terrible warm at night when sleeping. Staff was nice and decent. Hotel also advised that there was no free parking close by, only option was valet parking which was $25 per day!
This hotel met all expectations in terms of comfort, service, location and amenities. I came for a conference nearby, and it was perfect. Free wifii and breakfast is a plus. Also a Dinner was close. Great night sleep, it was quiet and comfortable.
Very small rooms, bad internet. Questionable neighborhood. Hard to find. Staff was very good
The staff was great. Had good experience. Great location at that price.
It was great but parkin was difficult. Many things to do there n great location.
I loved the location and the helpfulness of the staff. I was disappointed with breakfast starting at 7am. I felt that was a little late and had planned on having a bite before our race, but we had to leave the hotel by 6. Just a small inconvenience.
The hotel is a little dated but it is still nice. You can tell that the staff really works hard to make your stay enjoyable. Next time I have to stay in downtown Atlanta, this is where I will be staying.
good experience and excellent staff at this hotel. Very helpful with everything
I was there on Business. The staff was great location was convenient. The room was exellent and the price was right on.
Was awakened to someone trying to come inside the room around 9:30am the morning of check-out! Yelled "somebody is in here", whomever the person was did not respond and there was no knock at the door if it was a hotel staff person. Advised V. H. the Front Desk Manager and she said she asked housekeeping to start cleaning rooms early and that she would not charge for (complimentary) parking!The parking was $4 and was told that it was complimentary at check-in and to just bring the parking ticket at check-out. I would have happily paid $4 if my life depended on it. Traveled from out of state to see Cirque du Soleil Michael Jackson Immortal Show and realized the hotel was a great location and I have stayed at this brand in the past. Should have paid the extra $ for the competitor around the corner. Safety is most important! if it was housekeeping, the person should have known the room was still occupied, and knocked to announce themselves instead of keying open the door and still not say a word, just shut the door back. Horrified, was told check out was at noon couldnt sleep in checked out immediately after being awaken by someone barging into the room! Will never stay at that location again when visit Atlanta for an event!
Your front desk clerk when I arrived Friday morning was great. Every day she was very good to us and for us. She clean our room on the first full day because the cleaning staff didn't and after that our room did not get done we had to asks for extra towels every day we book the room with four people and got towels for 3 people one day after that we had to ask for a basic item like towels. Trash cans were over full and had to bag up trash and leave it on the tables because no one came to clean. I told the front desk clerk to ask the clean staff to clean our room and heard her tell them to clean our room (816) and when we got in that night we found it still dirty. Breakfast staff was wonderful and break was great.
I was there on business and asked to be moved twice because neighbors were up all night, Got lip service. requested they ask neighbors to be courteous. got lip service. Did not sleep as needed.
Located in Fairlie-Poplar Historic District, Holiday Inn Express and Suites Atlanta Downtown is within a 5-minute walk of Centennial Olympic Park and within 15 minutes of other popular attractions like World of Coca Cola. This hotel has 173 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and a 24-hour business center. Centrally located in Atlanta, the hotel is also a short walk from Philips Arena and Georgia Aquarium.
Free hot/cold buffet breakfast is included with your stay.
Dining
Holiday Inn Express and Suites Atlanta Downtown's 173 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. 32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Free weekday newspapers, free local calls, and ironing boards are also available.
Rooms
Property features
Holiday Inn Express and Suites Atlanta Downtown features free WiFi in public areas, 2 meeting rooms, and a 24-hour business center. Valet parking is offered for USD 25 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include express check-in, express check-out, and free newspapers.
Guest reviews for Holiday Inn Express and Suites Atlanta Downtown
horrible ac
Everyone
A/C in lobby area was not working. A/C in the room barely worked, still leaving the room terrible warm at night when sleeping. Staff was nice and decent. Hotel also advised that there was no free parking close by, only option was valet parking which was $25 per day!
excellent location and services at a very good price.
BusinessTravelers
This hotel met all expectations in terms of comfort, service, location and amenities. I came for a conference nearby, and it was perfect. Free wifii and breakfast is a plus. Also a Dinner was close. Great night sleep, it was quiet and comfortable.
vacation
Couples
Very small rooms, bad internet. Questionable neighborhood. Hard to find. Staff was very good
great for a business trip
Couples
The staff was great. Had good experience. Great location at that price.
family getaway
GetawayWithFriends
It was great but parkin was difficult. Many things to do there n great location.
fairly great
Families
I loved the location and the helpfulness of the staff. I was disappointed with breakfast starting at 7am. I felt that was a little late and had planned on having a bite before our race, but we had to leave the hotel by 6. Just a small inconvenience.
great experience
Couples
The hotel is a little dated but it is still nice. You can tell that the staff really works hard to make your stay enjoyable. Next time I have to stay in downtown Atlanta, this is where I will be staying.
vacation
Singles
good experience and excellent staff at this hotel. Very helpful with everything
great for the price
BusinessTravelers
I was there on Business. The staff was great location was convenient. The room was exellent and the price was right on.
unknown person keyed into room unannounced
Families
Was awakened to someone trying to come inside the room around 9:30am the morning of check-out! Yelled "somebody is in here", whomever the person was did not respond and there was no knock at the door if it was a hotel staff person. Advised V. H. the Front Desk Manager and she said she asked housekeeping to start cleaning rooms early and that she would not charge for (complimentary) parking!The parking was $4 and was told that it was complimentary at check-in and to just bring the parking ticket at check-out. I would have happily paid $4 if my life depended on it. Traveled from out of state to see Cirque du Soleil Michael Jackson Immortal Show and realized the hotel was a great location and I have stayed at this brand in the past. Should have paid the extra $ for the competitor around the corner. Safety is most important! if it was housekeeping, the person should have known the room was still occupied, and knocked to announce themselves instead of keying open the door and still not say a word, just shut the door back. Horrified, was told check out was at noon couldnt sleep in checked out immediately after being awaken by someone barging into the room! Will never stay at that location again when visit Atlanta for an event!
Thank you for your review. We regret that your stay was less than pleasant. We hope you will give us another opportunity to provide excellent service soon.