The bed is so uncomfortable, bathroom so small. The front desk staff were rude when I asked about the cleaning of the room on my second day. The cleaning crew is amazing
The staff was very friendly and welcoming but I was not told upon checking in that there would be no daily housekeeping service. For the third day, I therefore made a morning appointment for housekeeping but when I returned at the end of my day, my room was as I had left it. The room itself was adequate. There is a great fitness center and the restaurant downstairs was fine.
Very old hotel, needs maintenance, parking with no security gate and have to pay a 12 dollar fee..breakfast to expensive for portions, there for three days and never came to clean the room.
The building is old , what I didn’t like was that none of the rooms had microwaves or refrigerators. The AC unit was odd , when it was on heat it would go to ac
Staff great didnt like i had to pay for parking or internet
All clean, friendly staff. The stay was brief but what we needed
My bed had a wet rag made in it. Other than that, excellent stay.
All the services and the facility was excellent. I like the cleaning of the room.
Customer service was on point. They were more than willing to accommodate and give a little extra!
I loved the hotel and it’s proximity to everything I needed!
Pay for parking. Whole place smelled of pot. It was quiet. I found an earring in my bed.
Great hotel. Clean. Great staff. Easy check in and check out.
Great stay, except for being charged to park $15. Overall, nice hotel.
Located in Cumberland, Atlanta Marriott Northwest at Galleria is a leisurely stroll from popular sights such as The Battery Atlanta and Truist Park. This 401-room, 3.5-star hotel has 2 restaurants along with conveniences like an outdoor pool and a health club.
Enjoy dining at one of 2 onsite restaurants including Rocks, which specializes in American cuisine. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.
All 401 rooms provide coffee makers, free weekday newspapers, and safes. Guests can expect to find WiFi and 32-inch Smart TVs with cable channels and Netflix. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with Egyptian cotton sheets ensure a restful night. Video-game consoles, phones, and ironing boards are other standard amenities.
At Atlanta Marriott Northwest at Galleria, guests enjoy features like an outdoor pool, a health club, and free WiFi in public areas. Valet parking is offered for USD 17 per night. The front desk is staffed 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a business center, and express check-out.
The bed is so uncomfortable, bathroom so small. The front desk staff were rude when I asked about the cleaning of the room on my second day. The cleaning crew is amazing
The staff was very friendly and welcoming but I was not told upon checking in that there would be no daily housekeeping service. For the third day, I therefore made a morning appointment for housekeeping but when I returned at the end of my day, my room was as I had left it. The room itself was adequate. There is a great fitness center and the restaurant downstairs was fine.
Thank you for taking the time to leave your review. I am sorry to hear that we were unable to meet your expectations during your stay with us. It is extremely important to us that you enjoy your stay here and definitely receive professional service. I am very sorry to hear that you were not pleased with your overall experience at our property. Exciting news to share, we start room renovations this summer to get up modern and updated. Again, I would like to offer my sincerest apologies. We hope you will return in the future and give us another opportunity to make things right!
Very old hotel, needs maintenance, parking with no security gate and have to pay a 12 dollar fee..breakfast to expensive for portions, there for three days and never came to clean the room.
Thank you for taking the time to leave your review. I am sorry to hear that we were unable to meet your expectations during your stay with us. It is extremely important to us that you enjoy your stay here and definitely receive professional service. I am very sorry to hear that you were not pleased with your overall experience at our property. Exciting news to share, we start room renovations this summer to get up modern and updated. Again, I would like to offer my sincerest apologies. We hope you will return in the future and give us another opportunity to make things right!
The building is old , what I didn’t like was that none of the rooms had microwaves or refrigerators. The AC unit was odd , when it was on heat it would go to ac
Thank you for taking the time to leave your review. I am sorry to hear that we were unable to meet your expectations during your stay with us. It is extremely important to us that you enjoy your stay here and definitely receive professional service. I am very sorry to hear that you were not pleased with your overall experience at our property. Exciting news to share, we start room renovations this summer to get up modern and updated. Again, I would like to offer my sincerest apologies. We hope you will return in the future and give us another opportunity to make things right!
Staff great didnt like i had to pay for parking or internet
Thanks so very much for taking the time to offer feedback about your visit to the hotel. We are so happy that our team here took such great care of you during your visit! We will be sure to pass along your comments to the staff and hope you come back and visit us again very soon! It was such a pleasure having you stay with us.
Thank you, for the great review! We appreciate you taking the time to leave your feedback. It brings us joy to know you enjoyed your stay and that our staff took such great care of you! We look forward to having you as our guest again soon. Thank you again for the positive feedback.
All clean, friendly staff. The stay was brief but what we needed
Thank you, for the great review! We appreciate you taking the time to leave your feedback. It brings us joy to know you enjoyed your stay and that our staff took such great care of you! We look forward to having you as our guest again soon. Thank you again for the positive feedback
Thank you for taking the time to leave your review. I am very sorry to hear that we were unable to meet your expectations during your stay with us. It is extremely important to us that you enjoy your stay here and definitely receive professional service. Again, I would like to offer my sincerest apologies. We hope you will return in the future and give us another opportunity to make things right!
Thanks so very much for taking the time to offer feedback about your visit to the hotel. We are so happy you had a great visit with us! We will be sure to pass along your comments to the staff and hope you come back and visit us again very soon!
My bed had a wet rag made in it. Other than that, excellent stay.
Thanks so very much for taking the time to offer feedback about your visit to the hotel. We are so happy you had a great visit with us! We will be sure to pass along your comments to the staff and hope you come back and visit us again very soon!
Thank you for taking the time to leave your review. I am sorry to hear that we were unable to meet your expectations during your stay with us. It is extremely important to us that you enjoy your stay here and definitely receive professional service. I am very sorry to hear that you were not pleased with your overall experience at our property. Exciting news to share, we start room renovations this summer to get up modern and updated. Again, I would like to offer my sincerest apologies. We hope you will return in the future and give us another opportunity to make things right!