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Super 8 Decatur Lithonia Atl

2.0 out of 5.0

Recent guest reviews

Me and my husband stayed here from Friday to Sunday and not once did they come to clean the room. We had to go down and ask for clean wash clothes and towels. We spoke to the housekeeper on Sunday morning and spoke to her and she said it would be done. Later that being when we arrived back to the room in pure disappointment. It was exactly how we left. Not sure if I would recommend this hotel.

Basic Place to stay. Internet and TV went out...was told it would be fixed overnight and wasn't. Housekeeping rushed us out before checkout time. White stains on comforter.

The room is not all good shape and it was a smoking room . When i asked the staff to change, they are very reluctant to change the room. Even the room service is not good. They will come to clean the day by day. There is no proper response for anything.

My stay here was horrible. I assumed since this was the only room available Labor Day weekend and I knew the Super 8 chain from previous stays in different areas that the price and everything was ok. I was wrong. For starters I was told I had to wait an hr after checkin started to check in due to previous guest not checking out on time. After I called the day before and they said no early check in so me and my family went to the Zoo first and that was a five hr visit so after that we were tired and ready to lay down and still had to wait an hr. The room was no cleaned well spider webs and outdated appliances. Smh the water did not reach full temperature and the best thing about the stay was that my daughter enjoyed breakfast. I will never book here again this is the worst Super 8 I've stayed at.

Comfortable, relaxing and secure. I enjoyed my stay and will come again. The guest service staff were also friendly and professional.

Check in at the hotel was not a problem. When I called to make a reservation I asked about a discount for AARP members and I was told the price and informed that if I wanted anything less I could check the travel websites. There was no difference in price and the website did not do AARP discounts. That was well and good checked-in went well got to the room and none of the lights were where they could be readily turned on with the switch so I had to use my phone's flashlight to find the lamps to turn them on. After a long trip I had to relieve myself. Found out that the toilet was not working well. The room was not that far from the front desk, so I walked up to inform the person behind the counter of the problem I was not told that he would be down to check it out in a minute he went to the back got a plunger and gave it to me and said the toilet should work after that strike number one no I'm sorry strike number 2 had shower shoes to use but decided just to walk around for a minute carpet did feel a little strange and I found out why when I got in the shower later that night it was so dirty the bottom of my feet messed up the tub. Also noticed that the front of the toilet had a dirty line that went from the rim of the toilet under the seat down to the floor when I mentioned that to the housekeeping people they said they would clean it right up when they finished it was still there. Breakfast was a joke I only went there to get coffee because the pot in the room had two packets of coffee but no sugar no cream no stirrers. suffice it to say I probably will not stay at another Super 8 Motel again I will bite the bullet and spend a few dollars more.

Miss Karen was very nice and helpful. The room needed work. Someone smoked in the NON- SMOKING room. We had better at other Super 8's.

I think the rates for this particular hotel should be revisited, it's too much for the area. The hotel is outdated but there are improvements being made from what I could see. Also, if a Wyndham rewards patron, see to it that you get whatever your level says that you are entitled to. I.e. Late checkouts and more. I specially asked not to be disturbed by the staff as I was checking out late because I am a diamond rewards member; the Assistant Manager told me that they do not participate in the program any longer but she would leave a note for me to check out late, I would say that kind of contradictory wouldn't you? At any rate they called and called and even knocked on the door and disturbed my sleep inspite of the note being left. They totally disregarded it.

Overall the stay at this was a bad experience. It's time for a updste for the price charged. Hotel staff was friendly but didn't appreciate housekeeping knocking on the door 3 times before 11am checkout with the do not disturb sign up.

The air conditioner kept going in and out. I know they were already sold out so I didn't report the air conditioner problem.

5354 Snapfinger Park Drive Decatur GA

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour front desk

Located within 2 miles (3 km) of Dekalb Medical Center at Hillandale, Super 8 Decatur Lithonia Atl is within 3 miles (5 km) of Southeast Athletic Complex. This 50-room motel has free breakfast along with conveniences like free in-room WiFi and free self parking. Luther Rice Seminary is also nearby.


Dining

Start your day off right with a free continental breakfast offered each morning.


Rooms

Super 8 Decatur Lithonia Atl's 50 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and TVs with cable channels. Other standard amenities include free local calls, desks, and free toiletries.


Property features

Super 8 Decatur Lithonia Atl offers free WiFi in public areas and coffee in a common area. A stay here includes free parking. Front-desk staff are standing by 24/7 to assist with any requests.

Reviews from Trip Advisor

Trip Advisor aggregated rating

45% of guests recommend this hotel

Total of 111 reviews