Holiday Inn Express Atlanta - Emory University Area

It was my first time traveling alone. I felt very safe at you location. Staff was extremely friendly. I'd definitely stay here again. I loved my room!

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The woman at the desk at check-in was friendly and efficient. But when I went to the workout room, it was hot as blazes in there. I am under doctor's orders to spend at least half an hour daily on the treadmill, and that day I had no option about when to do the workout except that one time. So I used the treadmill but almost fainted from the heat. I reported that to the woman at the desk. Next morning, it was not fixed. I was told at the front desk that the maintenance guy had not been informed yet. I had to ask for the maintenance person to go there right then. I also pointed out that the scale was not working at all, and there was no trash can in the workout room. He said he fixed the air conditioning some and would fix it more after I was finished. It was 76 degrees, with no air moving, when I started the workout and exactly the same when I finished. I felt just awful! The scale had not been fixed, and no trash can had been brought in. Also, I was in one of the newly renovated rooms, and it was pleasant except that the bed is WAY TOO SOFT, so that I kept waking up off and on all night. I told the person at the front desk that the morning after my first night. She expressed regret. I asked if anything could be done, and she said no. I have used Orbitz a LOT, so I tried to call the Orbitz number to report all of these problems yesterday & was on hold for 20 minutes--no one ever came to the phone. Please arrange compensation for me, and email to inform me what you'll do. Thx

We had two young boys with us. Great pool for hours of fun.

Staff and breakfast were nice, the location is good, but the room was disappointing. The carpet was wet around the AC unit and otherwise dirty, the window shades didn't block out the light, and the whole place had an unpleasant smell.

The room we got was significantly cheaper than other area hotels, it was a last minute booking. I was impressed with the quality of the room and it was a comfortable stay.

Good hotel with appropriate amenities. Clean and reasonably priced

We made a short visit to Atlanta and wanted to stay around Emory University. The Holiday in Express in that area is reasonably priced, very clean, and has a very nice breakfast with a lot of options. I recommend this hotel if you want an inexpensive but clean and comfortable option.

Staff were very courteous and professional. Facility is clean and well maintained. Highly recommend

I had a very good experience when I stayed here while attending a graduation. The staff was very helpful and nice. The room was very clean and comfortable. I would definetly stay here again.

We prepaid for a room that was nonrefundable. With that being said, one would think that when we arrived we would have a room. Well that didn't happen. We were told that the hotel had been overbooked and since we had used an online travel site, our room had been given to someone else. I reminded the desk clerk that our room was already paid for, but that didn't matter. They did tell us that they had made arrangements for us to stay at another hotel that was only 11 miles away and that our night would be paid for. We were given a letter from the manager which explained the issue, but we weren't exactly getting our room paid for. They did give us a $99 credit, but we still had to pay for the taxes which added up to $53. This hotel appeared to be clean and well cared for and I told them that wanted to be assured that the other hotel would meet my expectations of a quality place to stay. That did not turn out to be true at all. We were sent to a branch about 11 miles away. The minute we walked in I was overwhelmed with a smell of old smoke and grunge. There was also some questionable activity in the lobby. Enough said!

Great location, safe and secure. Good breakfast and even happy over from Monday thru Thursday. Highly recommend. Will return again.

We needed a convenient location accessible to our son's family in west Atlanta, and other friends in Greater Atlanta. We had never visited this part of Atlanta, particularly Decatur; and have changed our opinion of the Atlanta area because of this experience. The hotel was pleasant , well managed, friendly, and clean. We utilized the pool, health facilities, and sauna. We hope to visit again if we return in December.

I went to Atlanta to visit a relative who had been at Emory Hospital, so I wanted to be close to that facility. I had previously stayed at another hotel, which was excellent but much more costly. If you're looking for oak paneling, you probably won't agree with my five star rating. However, if you want a place to stay that has a congenial staff, comfortable beds, immaculate rooms, free breakfast and a free snack buffet in the late afternoon, you'll likely agree with me. If you want housekeeping services that are not intrusive but are thoughtful, then you might also agree with my assessment. The location of this hotel was very convenient. Not only is Emory nearby, but so are a variety of charming stores and eateries. Mid town Atlanta is about a 7 mile drive. Parking at the Holiday Inn Express was plentiful and accessible. Stores close by (Publix is within walking distance) supplied the few provisions I stocked in the small refrigerator that's standard equipment in the room. There is also a microwave, which I did not use. If you're wondering--I'm not related to anyone who is employed by this hotel. I just found that its services made a difficult trip much more tolerable. All in all, I was amazed at the value I received for my money.

May be a one-off thing. My son checked in to a room that was already occupied by a GIGANTIC roach. Saw the phone picture - it must have been pushing 3 inches. Got one of two nights refunded. Probably should have gotten both nights refunded but he stayed that first night because it was too late in the evening to relocate.

Our room was great! The free breakfast, afternoon snacks and appetizers were really nice and the staff was super friendly! My only complaint is that my room tended to be cleaned late afternnoon when I wanted to be in it. Really close to Emory and easy to get to restaurants in the area.

This hotel was clean and we really appreciated the free breakfast. Only complaint was the bed, it was hard and the pillows were hard and lumpy. Staff was very pleasant

Friendly staff and room was very clean and quiet. The managers reception in the evening was nice and the continental breakfast was above average. No problems with the internet or getting work done while I was there.