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Hyatt Place Atlanta/Alpharetta/North Point Mall

3.0 out of 5.0

Recent guest reviews

Check in was less then five minutes. Very easy check in and friendly staff. Our room was clean and comfortable. Free breakfast was average, nothing super amazing. Eggs,sausage,grits, and cereal.the location is very nice. Close to shopping and eating. Very nice neighborhood.

The hotel was nice and clean. The only minor comment would be the toiletries, they should have a few more and also if more than one guest more should left in the room. When asked we were provided more with no problem.

I stayed here for two night and found this hotel close to everything. You can walk to stores Starbucks right next door and across the street a lot of stores.

Great location, close to shopping and restaurants (within walking distance). The breakfast was just OK.

Really enjoyed the stay, with the exception of the sink being outside of the bathroom. If I had been traveling with friends instead of my partner, it would have been awkward to use the sink without privacy.

Clean, comfortable room, staff were great, complimentary transportation to and from concert gate was a wonderful added bonus!!

Had a great experience minus the elevator stoped working and had to take the stairs

Loved the location of hotel. About 4 miles from our venue. Located in the middle of shopping and restaurants. The staff were very nice and helpful. We will recommend to friends and would stay again!

This is the 2nd time we've stayed at this location. Both times, because of it's proximity (about a mile) from Encore Park, where we go to concerts from time to time. When I checked in, one of the guys at the front desk started making small talk, and when he realized I was going to the concert that night, he said Just give me a call when you are ready to go, and I will take you over there and will come pick you up tonight. This shuttle service was an amenity that I wasn't aware of. Even though this hotel was only about a mile from the venue, it sure was nice not having to drive, and to be able to drink at the event knowing that I wouldn't be getting behind the wheel. Overall, a great stay. My only disappointment was the fact that we didn't have a microwave in our room. We had a refrigerator and everything else we could have wanted, just no microwave. We will definitely be staying here again.

They was very nice. Just need smoking rooms. Very good people. Nice rooms. Food too high though

Everything about this hotel is great. Spacious, breakfast and located on Northpoint PKWY. Would recommend this one to all my friends.

I had a strange experience at the beginning. I checked in on a Sunday. When I got there I was told the room had an extra $15 security deposit applied to each day for incidentals, and that it would be refunded if there were no additional charges. I asked, "what sort of things do you charge for?" and the desk attendant said, "well, if you tear up the bed it's a thousand dollars." I wasn't sure what to make of it, and when the second attendant approached, he said, "did you hear what I told him? If he tear up the bed it's a thousand dollars." I was reduced to then saying, "okay, but what sorts of things do you charge for?" which the second attendant answered. I realize that the young man was just joking with me, but it was a bit surprising having a serious question answered in such an offhanded manner, mostly because it was very unusual behavior for hotel staff. I realized that this was the same young man who had answered the phone earlier and after answering my question, just hung up. I don't want to seem prickly or lacking in humor, but I would think that a Hyatt Hotel would have staff that were a little more serious in manner and respectful of questions. This young man was not unfriendly at all, but he lacked the professional demeanor I was expecting and so it threw me off at the beginning of my stay. I had to remind myself that it was just an anomaly and that the hotel was otherwise run very professionally. The rest of the staff were extremely friendly and professional, and made me feel very welcome. The hotel is clean, but smells kind of funny. Perhaps something about the ventilation, which is all internal as the hotel windows are sealed. If there was some way to replace the windows so they could be opened a crack, it could help. I realize that would be a huge expense, but if the ventilation is not perfect, vague sort of musty smells can result.

The rooms were big and the beds were very comfortable the sofa sleeper was nice to and the staff was great..very friendly and helpful. The breakfast was good and the area that the hotel is in was great. I really enjoyed my stay and definitely plan on staying there again...

Clean, comfortable, very nice. I slept well. The air conditioner is a little noisy.

great location close to everythingperfect location close to movie theater restaurants storesthe hotel staff was very helpful

Great Hotel!!! Really catered to the guest. Clean. Awesom breakfast!

I came to this area because I'm moving soon and wanted to check it out. The area was really nice with a lot of great restaurants. The Hyatt Place is a really great hotel. The room was clean and bigger than the average double bed rooms. The staff was very friendly and helpful in every way. And the free hot breakfast was a lot better than most hotels I've stayed. Overall I would highly recommend any one coming to this area to stay at this hotel

I really enjoyed my stay here at the Hyatt due to it's proximity to Encore Park (Verizon Wireless Amp). The shuttle to and from the park was really convenient.

First thing front desk person said was - we are booked full and have no rooms available I am not sure how you got the reservation but we are full. That was at 9pm in night. After a bit he just gave the keys to a room and started walking away. No hello No sorry for confusion No basic courtesy. Entering the lobby area looked okay. Bit smelly probably due to high rise and people getting food. Room was good size. Beds not so clean, found a feather in bed! Breakfast was okay. I would try another hotel next time.

My husband and I stayed at he Hyatt during a weekend trip to Atlanta and were very impressed by the style and cleanliness of the hoteland by the helpful staff. We will definitely be back!

Guest reviews for Hyatt Place Atlanta/Alpharetta/North Point Mall

Everyone (4) Couples (20) Business (13) Family (16) Friends (6)
4

very nice location, close to shopping, and eating.

Everyone

Check in was less then five minutes. Very easy check in and friendly staff. Our room was clean and comfortable. Free breakfast was average, nothing super amazing. Eggs,sausage,grits, and cereal.the location is very nice. Close to shopping and eating. Very nice neighborhood.

By on Jan 31, 2017

4
Everyone

The hotel was nice and clean. The only minor comment would be the toiletries, they should have a few more and also if more than one guest more should left in the room. When asked we were provided more with no problem.

By , from Miami, FL on Jan 18, 2017

5

nice hotel right in the middle of everything.

Everyone

I stayed here for two night and found this hotel close to everything. You can walk to stores Starbucks right next door and across the street a lot of stores.

By on Jan 14, 2017

4

close to restaurant and shopping.

Everyone

Great location, close to shopping and restaurants (within walking distance). The breakfast was just OK.

By on Aug 29, 2016

5

great stay

Couples

Really enjoyed the stay, with the exception of the sink being outside of the bathroom. If I had been traveling with friends instead of my partner, it would have been awkward to use the sink without privacy.

By on Sep 10, 2015

5

concert trip

Families

Clean, comfortable room, staff were great, complimentary transportation to and from concert gate was a wonderful added bonus!!

By on Jul 14, 2015

5

great trip

Couples

Had a great experience minus the elevator stoped working and had to take the stairs

By on Jul 14, 2015

5

wedding weekend

Couples

Loved the location of hotel. About 4 miles from our venue. Located in the middle of shopping and restaurants. The staff were very nice and helpful. We will recommend to friends and would stay again!

By on May 19, 2015

4

great staff, nice room

Couples

This is the 2nd time we've stayed at this location. Both times, because of it's proximity (about a mile) from Encore Park, where we go to concerts from time to time. When I checked in, one of the guys at the front desk started making small talk, and when he realized I was going to the concert that night, he said Just give me a call when you are ready to go, and I will take you over there and will come pick you up tonight. This shuttle service was an amenity that I wasn't aware of. Even though this hotel was only about a mile from the venue, it sure was nice not having to drive, and to be able to drink at the event knowing that I wouldn't be getting behind the wheel. Overall, a great stay. My only disappointment was the fact that we didn't have a microwave in our room. We had a refrigerator and everything else we could have wanted, just no microwave. We will definitely be staying here again.

By on May 5, 2015

5

awesome

Couples

They was very nice. Just need smoking rooms. Very good people. Nice rooms. Food too high though

By on Mar 9, 2015