HomeTowne Studios by Red Roof Atlanta NE - Norcross South

The room has roaches and the building manager came and sprayed chemicals that you can buy at Walmart to get rid of the bugs and it didn’t work. Not kids friendly or pet friendly. It’s a bad place to stay.

I was put a room I didn’t book and had to pay for also very unsatisfactory with service and cleanliness

Dirty and trashed property grounds, uncleaned room, stained towel only one given for a two day stay, no soap but filthy shower, section eight hotel, people living in rooms including one next to mine. Noisy all day and night, lobby closed early and no where to return room keys. Rude receptionist whom didn't want to be bothered. Never again!

This place is NASTY. The first room they put us in the roaches scattered when we opened the door and cut the lights on. When I told the front desk they moved us to a second room where there were dead bugs in the bed. To add insult to injury one of the showers had silver duct tape at the bottom of it. When I reached out to orbitz the rep Stormy in Las Vegas was rude and hung up. I am still waiting for my money back for the room and car rental. Do Not USE this hotel or ORBITZ

The property is roach infested and it's pretty much the hood

Too much noisetoo good certian area not every area , drupgs, blowing car horns through the nigh

The property was not clean at all it had roaches and my microwave didn’t work

The main issue I have with this stay/property is that the office closes at 7pm every day and closed completely on Sundays. I had no issue communicating I would arrive late with the person in charge and even when I placed my stay through Orbitz I wrote in the comment section at time of purchase I would arrive late and the hotel called me to confirm that I would be so I will say I appreciate the communication. Con is that security has to check you in if its after 7pm and you have to then wait until 9pm once the security officer is there. They leave a number on the lease office door to call if security officer is roaming the property and not at the office and someone does answer and gets ahold of the officer, but the night I came the officer took forever to come to the front where me and 3 other people waited for 20-30 minutes. The officer then told us it was his first night working the property and took forever trying to find paperwork and room keys that were left out for us. I did eventually get them though which is all that matters. Be aware they have Gwinnett County cops that randomely just walk the property which is cool, but yea. Also, I think people actually live in some of the rooms and will be in the parking lot hanging out, BBQing ect so if quiet, isolated work environment is what youre looking for this probably isn' the best place for you. The room was clean but not where you could eat off the floor, towels, fridge & sheets were clean though.

Very clean and spacious room, nice location,quiet, great staff, affordable.

It was alright, for the 7 days that we stayed but what I didn't like was that the people next door made noise all day and night, there were roaches in our room the whole time which had me very concerned, also the parking was horrible, some nights there would be no where to park which would be wayyy far away from our room, also the neighbors was very very nosey, they always standing in their door peeping at ya trying to see either who you were or what you was bringing in, I felt a little uneasy because of that, it was a pretty decent complex, it just wasn't for me and my spouse

Roches every where. Keys don't work. No staff on weekends

Horrible i still havent gotten my refund. I need that back

INTERNET WAS VERY GOOD OVER ALL IT WAS A GOOD HOTEL. WEEKLY RATES ARE HIGHER. NEAR BY NO GROCERY SHOP AND ACTIVITIES. LOOKS A VIKKEGE THAN A TOWN. I CAN NOT SAY MORE.

This is the slum. The staff are horrible and nasty , the treat you like the environment of the hotel which are mostly low life drug addicts , drug dealers, prostitute and low life. If you do get trap there they won't cancel your reservation or refund your money , however if you safety is more important that the money spent I urge you just find another hotel. Also don't count on management or maintenance same nastiness. Also watch out when parking your car the concrete block are too high and drive not graded so it will damage your car. I was a victim as well two other people however don't expect much from management just file a claim with your insurance company. But do your self a favor and don't go here. Loud music , thugs , children's running rampantly throughout the facility. This place should be fine and not able to operate. The room is nasty , smells and all the furniture old and broken.

Has roaches. Bathroom was in need of serious repairs and remodeling.

I love my stay here. And great for the price. Just wish there was staff on at night at the front desk. Monday thru Saturday 11am to 7pm front desk open only