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Grand Hyatt Atlanta in Buckhead

4.0 out of 5.0

Recent guest reviews

overall the hotel staff was very welcoming. Room was clean but I thought it was odd that our bed didn't have a fitted sheet on it. Pillows were nice and soft and view was ok.

My boyfriend and I only stayed a night but the hotel and staff were excellent letting us know about the hotel and where to go .My cousin will be staying at the hotel next month and I told her how great everything was.

We found the hotel stuffs lack of customer services for four star hotel.

Good location for shopping not the best location for sightseeing downtown.

The property is well maintained and the rooms are nice and clean. The hotel staff is well trained, very friendly, courteous and professional. The bar is nice, and the bar menu is full of good choices. We did not eat In the restaurant for dinner, but we had breakfast room service one day, and I ate breakfast in the downstairs restaurant one morning. The room service breakfast was very good, but real expensive. I was disappointed in the breakfast Buffett options, especially for $28 dollars. This was our second stay and we will definitely come back.

The hotel staff is very attentive and courteous. The location is convenient for business or pleasure, and within walking distance (or a short drive) to great dining and shopping. Overall a great stay.

I was in ATL for a business (healthcare) seminar.

Wonderful staff! Great location. Lots of restaurants and shopping near by.

Stayed there for a conference. The hotel was nice, clean and conveniently located. The staff was all very friendly. My room was clean and I really liked that they had a list of "items you may have forgotten" that they'd provide for free. They brought me up a clothes steamer to use during my stay, free of charge. My only complaint was the lack of staffing in the lounge. We had to wait a long time for drinks every night and they knew that we had about 100 people that would be in the lounge each night. They simply didn't prepare well for the convention even though they told me that they were expecting the bar to be busy. Not the end of the world, but just being honest. The bar staff was very friendly, though.

Business trip, everything was great! Would recommend and stay here again!

Overall a good 2 night stay. Onyx Bar was good, great food. Good location in the middle of Buckhead. I have to say I get very annoyed when hotels have old crispy towels, and this has happened a lot lately. I was pleasantly surprised to have nice soft towels for once.

I had a decent stay. The dining room was terrible on my second visit. We waited well over an hour for a burger & chicken sandwich. However, they comped our bill & gave us a voucher for free breakfast, so that certainly helped. Rooms were clean & hotel staff is honest. I left my jewelry bag in my room upon checkout & lost & found had it waiting for me. Overall, would recommend.

When I arrived early in the morning at an Atlanta airport. I call to the hotel front desk and I would like to early check in then the staff told me "you could possible".The Staff is so kind and I appreciated her. If I go to next year in Atlanta and i will go to this hotel.

Nice location, pretty lobby, reasonably good food. Only problem is the self-service parking. It is $22/night, which is not the bad part of the parking situation. You need to walk aways to get from parking to hotel. There is no bridge or connection directly to hotel. So you need to unload the car before you park.

i really enjoyed my stay and valet was pretty fast

The woman at the front-desk was extremely helpful when we checked-in. She wouldn't accept my tip, unfortunately.

My experience was great. When I was checking-in, the woman was extremely helpful in explaining the details of the package I had booked. She then refused a tip.

Location was perfect for my stay. The Hotel had everything I needed and provided quality service to meet my needs. Really enjoyed the openness of the Lobby and Sitting area adjacent to the Bar, with a beautiful view of the outside garden and waterfall.

Very nice hotel with decent amenities at a great location. The pool was great with beverage and food service available at certain times. Rooms and hotel lobby bar were also very nice. The location is very convenient to shopping restaurants and the freeway.

Very nice extended weekend at the Grand Hyatt in Buckhead! This hotel has very nice amenities, including a relaxing pool with food and beverage service during certain periods or events. The location is excellent! Close to shopping, restaurants and the freeway. Rooms are spacious and comfortable. I would stay here again, for sure!

3300 Peachtree Road NE Atlanta GA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • 24-hour fitness center

Located in Buckhead within a short walk of Legoland Discovery Center, Grand Hyatt Atlanta in Buckhead is within a mile (2 km) of Phipps Plaza. This 4-star hotel has 439 guestrooms and offers conveniences like 2 restaurants, an outdoor pool, and a 24-hour fitness center. Also nearby are Piedmont Hospital and Lenox Square.


Dining

Enjoy dining at Cassis, one of 2 onsite restaurants. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. Start your day off with buffet breakfast, available for a fee.


Rooms

All 439 air-conditioned rooms provide iPod docks, refrigerators, and coffee makers. Guests can expect free WiFi and flat-screen TVs with satellite channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Free newspapers, video-game consoles, and laptop-compatible safes are also standard.


Property features

Guests of Grand Hyatt Atlanta in Buckhead have access to an outdoor pool, a 24-hour fitness center, and a sauna. Parking is available for USD 28 per night (USD 39 per night for valet parking), and there's also a free area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include a rooftop terrace, free WiFi in public areas, and 18 meeting rooms.

Room options

Room (Pure)

King 1 | Full 2 | Sleeps 4

Guest Room, 2 Double Beds

Full 2 | Sleeps 4

Grand Suite

King 1 | Sleeps 4

Guest Room, Standard Room, 1 King Bed

King 1 | Sleeps 3

Guest reviews for Grand Hyatt Atlanta in Buckhead

Everyone (9) Business (27) Couples (29) Family (14) Friends (5) Other (8)
5

overnight stay

Everyone

overall the hotel staff was very welcoming. Room was clean but I thought it was odd that our bed didn't have a fitted sheet on it. Pillows were nice and soft and view was ok.

By , from Atlanta on Jul 6, 2017

Review comment responded on Jul 24, 2017

Shirley, we're glad you found our accommodations to be comfortable and welcoming. As you mentioned, we are within walking distance to coffee shops, restaurants and shopping. Come back, soon.

5

great stay

Everyone

My boyfriend and I only stayed a night but the hotel and staff were excellent letting us know about the hotel and where to go .My cousin will be staying at the hotel next month and I told her how great everything was.

By on Jan 31, 2017

4

we found the hotel stuffs lack of customer service

Everyone

We found the hotel stuffs lack of customer services for four star hotel.

By on Nov 9, 2016

Review comment responded on Nov 15, 2016

Thank you for staying with us. We're glad you enjoyed our facilities and amenities located throughout the hotel, including our dry/wet sauna! Please know that our friendly staff is always available to ensure your stay if perfect and provides you with everything you need to be comfortable. We hope you will give our property another opportunity to show you the true value in Grand Hyatt Atlanta. Come back soon! --Lisa Mathieu, Dir. of Operations

4

good location for shopping.

Everyone

Good location for shopping not the best location for sightseeing downtown.

By on Oct 10, 2016

Review comment responded on Oct 13, 2016

So glad you enjoyed your stay with us. Please come back again soon!

4

nice hotel for a weekend getaway

Everyone

The property is well maintained and the rooms are nice and clean. The hotel staff is well trained, very friendly, courteous and professional. The bar is nice, and the bar menu is full of good choices. We did not eat In the restaurant for dinner, but we had breakfast room service one day, and I ate breakfast in the downstairs restaurant one morning. The room service breakfast was very good, but real expensive. I was disappointed in the breakfast Buffett options, especially for $28 dollars. This was our second stay and we will definitely come back.

By , from Athens, GA on Sep 19, 2016

Review comment responded on Sep 23, 2016

"Thanks for staying with us! We are pleased to hear that your recent trip to Atlanta was amazing. Our friendly staff is always available to provide amazing accommodations for all to enjoy. As you mentioned, we are within walking distance of luxury shopping, numerous restaurants, attractions and night life. We love our neighborhood and are happy to hear you enjoyed Buckhead, too. Thank you for taking the time to let us know about your recent stay. We appreciate your recommendation and look forward to your return. See you then! --Lisa Mathieu, Dir. of Operations"

5

comfortable and convenient elegance

Everyone

The hotel staff is very attentive and courteous. The location is convenient for business or pleasure, and within walking distance (or a short drive) to great dining and shopping. Overall a great stay.

By , from Carolinas and New York, NY on Sep 10, 2016

Review comment responded on Sep 12, 2016

Thanks for staying with us and we're pleased to hear you enjoyed our property and central location in Buckhead. We hope to see you again, soon. --Lisa Mathieu, Dir. of Operations

4
Everyone

I was in ATL for a business (healthcare) seminar.

By , from Buckhead/ ATL GA on Aug 29, 2016

Review comment responded on Oct 13, 2016

We're so glad you enjoyed your stay with us. Please ask about our free WiFi the next time you check in. Hope you can stay with us again, soon!

4

great hotel conveniently located

Everyone

Wonderful staff! Great location. Lots of restaurants and shopping near by.

By , from FL on Aug 20, 2016

5

clean, convenient and reasonably priced.

Everyone

Stayed there for a conference. The hotel was nice, clean and conveniently located. The staff was all very friendly. My room was clean and I really liked that they had a list of "items you may have forgotten" that they'd provide for free. They brought me up a clothes steamer to use during my stay, free of charge. My only complaint was the lack of staffing in the lounge. We had to wait a long time for drinks every night and they knew that we had about 100 people that would be in the lounge each night. They simply didn't prepare well for the convention even though they told me that they were expecting the bar to be busy. Not the end of the world, but just being honest. The bar staff was very friendly, though.

By , from Houston on Aug 14, 2016

Review comment responded on Oct 13, 2016

We're so glad you enjoyed your stay with us. Apologies for any inconvenience. Our bar can be busy on popular nights. Please come again soon!

5

great stay!

BusinessTravelers

Business trip, everything was great! Would recommend and stay here again!

By on Jun 4, 2015