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Grand Hyatt Atlanta in Buckhead

4.0 out of 5.0

Recent guest reviews

Old hotel the food is not goog for a grand hyatt the buffet is very poor and the restaurant menu is not good enough

Immaculate hotel close to restaurants, shopping and many other fun things to do!

Very nice hotel. Great location. Excellent amenities

the staff was so friendly and met you with an amazing smile truly amazing

Staff was rude!! Refrigerator was broken & ruined what I brought. No microwave & keys go bad easily . I was given a queen & paid for king room

We stayed here for a wedding, staff was very good, check in was quick. Nice place to stay .

Blood stained curtains, bathroom wall falling apart and uncomfortable hard beds

Initially confused where the check-in was located. The room didn't have a microwave, the fridge wasn't cold at all for my beverages and food. I was charged for using the Dasani bottled water, which never took place. I bought my own beverages for my week long stay. The check-out receptionist did remove the charges kindly, but still disappointing this was added. I didn't even notice till I took my luggage to my rental car and look at it before I left. I returned to disput it. The bedroom floors are hard as a rock. The bathroom lighting is very dim. There's no option to make the lighting brighter as it would have been helpful for my morning shaves. The view was nice. Selection of HD channels on the tv were satisfactory as well as the desk to work on.

overall the hotel staff was very welcoming. Room was clean but I thought it was odd that our bed didn't have a fitted sheet on it. Pillows were nice and soft and view was ok.

My boyfriend and I only stayed a night but the hotel and staff were excellent letting us know about the hotel and where to go .My cousin will be staying at the hotel next month and I told her how great everything was.

We found the hotel stuffs lack of customer services for four star hotel.

Good location for shopping not the best location for sightseeing downtown.

The property is well maintained and the rooms are nice and clean. The hotel staff is well trained, very friendly, courteous and professional. The bar is nice, and the bar menu is full of good choices. We did not eat In the restaurant for dinner, but we had breakfast room service one day, and I ate breakfast in the downstairs restaurant one morning. The room service breakfast was very good, but real expensive. I was disappointed in the breakfast Buffett options, especially for $28 dollars. This was our second stay and we will definitely come back.

The hotel staff is very attentive and courteous. The location is convenient for business or pleasure, and within walking distance (or a short drive) to great dining and shopping. Overall a great stay.

I was in ATL for a business (healthcare) seminar.

Wonderful staff! Great location. Lots of restaurants and shopping near by.

Stayed there for a conference. The hotel was nice, clean and conveniently located. The staff was all very friendly. My room was clean and I really liked that they had a list of "items you may have forgotten" that they'd provide for free. They brought me up a clothes steamer to use during my stay, free of charge. My only complaint was the lack of staffing in the lounge. We had to wait a long time for drinks every night and they knew that we had about 100 people that would be in the lounge each night. They simply didn't prepare well for the convention even though they told me that they were expecting the bar to be busy. Not the end of the world, but just being honest. The bar staff was very friendly, though.

Business trip, everything was great! Would recommend and stay here again!

Overall a good 2 night stay. Onyx Bar was good, great food. Good location in the middle of Buckhead. I have to say I get very annoyed when hotels have old crispy towels, and this has happened a lot lately. I was pleasantly surprised to have nice soft towels for once.

I had a decent stay. The dining room was terrible on my second visit. We waited well over an hour for a burger & chicken sandwich. However, they comped our bill & gave us a voucher for free breakfast, so that certainly helped. Rooms were clean & hotel staff is honest. I left my jewelry bag in my room upon checkout & lost & found had it waiting for me. Overall, would recommend.

3300 Peachtree Road NE Atlanta GA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • 24-hour fitness center

Located in Buckhead within a short walk of Legoland Discovery Center, Grand Hyatt Atlanta in Buckhead is within a mile (2 km) of other popular sights such as Phipps Plaza. This 4-star hotel has 439 guestrooms and offers conveniences like 2 restaurants, an outdoor pool, and a 24-hour fitness center. Lenox Square and Atlanta History Center are also nearby.


Dining

Enjoy dining at Cassis, one of 2 onsite restaurants. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is available for a fee.


Rooms

All 439 air-conditioned rooms provide iPod docks, refrigerators, and coffee makers. Guests can expect free WiFi and flat-screen TVs with satellite channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Free newspapers, video-game consoles, and laptop-compatible safes are also standard.


Property features

Guests of Grand Hyatt Atlanta in Buckhead have access to an outdoor pool, a 24-hour fitness center, and a sauna. Parking is available for USD 28 per night (USD 39 per night for valet parking), and there's also a free area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include a rooftop terrace, free WiFi in public areas, and 18 meeting rooms.

Room options

Room (Pure)

King 1 | Full 2 | Sleeps 4

Room, 2 Double Beds

Full 2 | Sleeps 4

Grand Suite

King 1 | Sleeps 4

Room, 1 King Bed

King 1 | Sleeps 3

Guest reviews for Grand Hyatt Atlanta in Buckhead

Everyone (17) Business (27) Couples (29) Family (14) Friends (5) Other (8)
4
Everyone

Old hotel the food is not goog for a grand hyatt the buffet is very poor and the restaurant menu is not good enough

By on Dec 10, 2017

5

close to everything!

Everyone

Immaculate hotel close to restaurants, shopping and many other fun things to do!

By , from New York on Dec 6, 2017

5

nice hotel with convenient location

Everyone

Very nice hotel. Great location. Excellent amenities

By on Nov 26, 2017

5

the hotel staff was just amazing

Everyone

the staff was so friendly and met you with an amazing smile truly amazing

By , from new york on Nov 6, 2017

3

not impressed

Everyone

Staff was rude!! Refrigerator was broken & ruined what I brought. No microwave & keys go bad easily . I was given a queen & paid for king room

By , from new orleans on Oct 30, 2017

5

nice hotel, close to restaurants.

Everyone

We stayed here for a wedding, staff was very good, check in was quick. Nice place to stay .

By , from Alabama on Oct 16, 2017

Review comment responded on Nov 2, 2017

Thank you for choosing our hotel. We're glad you enjoyed your time with us and found our on-property amenities to be comforting and enjoyable. Our seasonal, outdoor pool and 24-hour fitness center are wonderful amenities all guests can enjoy. Come back, soon.

1

had to switch hotels

Everyone

Blood stained curtains, bathroom wall falling apart and uncomfortable hard beds

By on Oct 10, 2017

3
Everyone

Initially confused where the check-in was located. The room didn't have a microwave, the fridge wasn't cold at all for my beverages and food. I was charged for using the Dasani bottled water, which never took place. I bought my own beverages for my week long stay. The check-out receptionist did remove the charges kindly, but still disappointing this was added. I didn't even notice till I took my luggage to my rental car and look at it before I left. I returned to disput it. The bedroom floors are hard as a rock. The bathroom lighting is very dim. There's no option to make the lighting brighter as it would have been helpful for my morning shaves. The view was nice. Selection of HD channels on the tv were satisfactory as well as the desk to work on.

By , from Laurel, MD on Aug 27, 2017

5

overnight stay

Everyone

overall the hotel staff was very welcoming. Room was clean but I thought it was odd that our bed didn't have a fitted sheet on it. Pillows were nice and soft and view was ok.

By , from Atlanta on Jul 6, 2017

Review comment responded on Jul 24, 2017

Shirley, we're glad you found our accommodations to be comfortable and welcoming. As you mentioned, we are within walking distance to coffee shops, restaurants and shopping. Come back, soon.

5

great stay

Everyone

My boyfriend and I only stayed a night but the hotel and staff were excellent letting us know about the hotel and where to go .My cousin will be staying at the hotel next month and I told her how great everything was.

By on Jan 31, 2017