My wife and I were traveling with our small dog and the Courtyard by Marriott was supposed to be "pet friendly". When we went to check in, we were told there was a $100 additional "cleaning fee" for our dog for a one night stay. This charge was not "friendly"! We are accustomed to paying an additional $20 to $30 when we stay at a hotel with our dog. Since we had pre-paid for the room, we had no choice except to pay the additional fee. The hotel was fine, we are just unhappy to have to pay that much additional for our pet.
The property was fine. The problem was that the hotel had rented the lobby and some of the rooms to a group for some sort of party for the weekend. The room in which they put us was in the middle of that group's rooms. (We didn't realize that there was an organized group until late Saturday night.) On both Friday and Saturday night at about 2 am, some of the group returned to the hotel and proceeded to talk very loudly, and in fact to yell in the hallways. At 3 AM on Saturday one of the group pounded very loudly on the door. We demanded a new room and were accommodated. One of the group told us that they thought that they had the entire floor. The next morning, the hotel manager told me that that was not the case. They did not have the entire floor. He reported that he would have to talk to the group organizers. And he did offer a reduction in our room cost. However, I blame both the group for their thoughtless behaviors and the hotel for not taking control of the situation at the time. What effect will the manager's reprimand of the group have? We will probably not stay there again despite the fact that it is convenient to our daughter's home. If you choose to stay there, be aware that there may be a large group of thoughtless people there. Check for that first before reserving.
Location
It’s a good place to stay for the price. I
We stayed at this hotel for 1 night and it was very clean! The staff was kind and prompt making check in/out seamless. Once the curtains were drawn we could not hear the traffic from the highway and trust me I am a light sleeper. Overall it’s a great and clean place to stay for a night or two!
The hotel location is very noisy, but the service is good.
The room was small and smelled of smoke. Upon arrival there was a parking fee. The only good thing was checkout time was noon.
The hallways were really smelly, a mixture of old carpet and weed. The elevator doors would not close. The cafe food is decent but very pricey. Was looking for some tea/hot water because I got sick and this old lady at the concierge just looked up through her glasses snobbishly and said sorry we don't have any and the cafe is closed. What kind of hotel doesn't even have hot water. Was going to use the capsule coffee machine for hot water instead but there is brown goo in the machine. They have a free shuttle service that takes you within a 3 mile radius, but they don't tell you at check-in. It was my first time in Atlanta and would try my luck at a different hotel next time.
Incredibly loud. My room overlooked a part of a major highway where big semis were downshifting all night long.
The property was nice and clean. The staff was great. The only thing I didn't like was my room was very stuffy and I could not get rid of that stinch.
nice hotel, I didn't expect to have to pay for parking every night and breakfast was over at 10
Average hotel, nothing exceptional. Check in was very slow, could’ve used more staff for this.
It’s bad as They could not identify if I was in the group to have a breakfast in spite of paying extra for that. Have to wait for 10 mints, still could not sort that out. Felt awkward. Will think twice before I book this hotel group.
Everything met my expectations. I would readily stay there again. I was excited to get the roll in shower I requested. I can see some thought was put into the accessible shower. Some hotels I have to tell them the hand held shower needs to be near the seat. Some don't even have a seat. Going to Panama (Latin America) this Oct and already booked the Courtyard there. Thanks for making my stay pleasant, and ADA approved.
Located in Buford Highway, Courtyard by Marriott - Atlanta Executive Park/Emory is within a few miles (5 km) of sights such as Emory University and Phipps Plaza. This 145-room, 3-star aparthotel has a restaurant along with conveniences like free in-room WiFi and a gym.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Get a pick-me-up at the coffee shop/cafe. Start each morning with full breakfast, available for a fee from 7:00 AM to 9:30 AM.
Each apartment features a sitting area. Guests can enjoy a TV and stay connected with free WiFi and wired Internet. The bathroom offers hair dryers and free toiletries. Other standard amenities include a microwave, a coffee maker, and free weekday newspapers. Housekeeping is available on request.
Guests of Courtyard by Marriott - Atlanta Executive Park/Emory enjoy a gym, free WiFi in public areas, and a business center. Self parking is available for USD 6.00 per day. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a seasonal outdoor pool, express check-in, and express check-out.
My wife and I were traveling with our small dog and the Courtyard by Marriott was supposed to be "pet friendly". When we went to check in, we were told there was a $100 additional "cleaning fee" for our dog for a one night stay. This charge was not "friendly"! We are accustomed to paying an additional $20 to $30 when we stay at a hotel with our dog. Since we had pre-paid for the room, we had no choice except to pay the additional fee. The hotel was fine, we are just unhappy to have to pay that much additional for our pet.
The property was fine. The problem was that the hotel had rented the lobby and some of the rooms to a group for some sort of party for the weekend. The room in which they put us was in the middle of that group's rooms. (We didn't realize that there was an organized group until late Saturday night.) On both Friday and Saturday night at about 2 am, some of the group returned to the hotel and proceeded to talk very loudly, and in fact to yell in the hallways. At 3 AM on Saturday one of the group pounded very loudly on the door. We demanded a new room and were accommodated. One of the group told us that they thought that they had the entire floor. The next morning, the hotel manager told me that that was not the case. They did not have the entire floor. He reported that he would have to talk to the group organizers. And he did offer a reduction in our room cost. However, I blame both the group for their thoughtless behaviors and the hotel for not taking control of the situation at the time. What effect will the manager's reprimand of the group have? We will probably not stay there again despite the fact that it is convenient to our daughter's home. If you choose to stay there, be aware that there may be a large group of thoughtless people there. Check for that first before reserving.
Location
It’s a good place to stay for the price. I
We stayed at this hotel for 1 night and it was very clean! The staff was kind and prompt making check in/out seamless. Once the curtains were drawn we could not hear the traffic from the highway and trust me I am a light sleeper. Overall it’s a great and clean place to stay for a night or two!
The hotel location is very noisy, but the service is good.
