4/10 Poor
mimi t.
Jul 23, 2025
Disliked: Cleanliness
I want to be fair and honest. The building, its staff and the amenities are A. The location is great, close to the mall and excellent restaurants.My issue was our unit. Again, I would like to point out the positives; great windows and water pressure. However, the unit is not as clean as could be. Bedrooms' wall to wall carpenting was dingy and stained. The walls were dirty. The living room sofas are like fabric covered plywood and are not the ones in the profile photos. One bedroom did not have a closet.Our biggest issues were; the 2nd bedroom's bed was broken and was permanently bent in the middle as seen in the photo. The boys lounged on it but could not fall asleep on it and one of my sons gave up and slept on the uncomfortable but flat sofa. We all tried to bend the bed straight to no avail.The biggest issue was the black mold as seen in the photo. It was very obvious since it was on white baseboards and light colored walls. We were scared to touch it and were, with our tight schedule, worried that we would not be able to find a new place to stay. We kept the balcony door open during our stay.I had contacted managers with photos of the mold and the bed so they were aware of it. When I got back home, I was so busy with catching up that I forgot to write a review. However, I got an email from the Manager of the property asking me for a high star rating! I found that to be presumptuous. That email prompted this review
mimi t.
Stayed 8 nights in Jul 2025