They don’t make it clear that you don’t have a choice valet is required and it $45 that should be stated correctly on website don’t wait until people show up it’s different if I know before I book a room
Great property great staff parking attendants were amazing
Extra charges to my card after I checked out early, rudeness when I called Hetel Colee about the concern. Valet parking is unnecessary. Not worth the price per night .
Everything was perfect, the place is kust beautiful
No refrigerator no microwave not even an ice bucket. They didn’t put us in the room we booked. Awful lighting. Not worth the price
This property was an overall nice place to stay. I really enjoyed the boutique styled room settings and the decor. I would have liked to have been told about all of the different amenities that were disabled (pool, bars and restaurants) before booking. I called room service one morning for breakfast and no one answered the phone. The staff and management were super nice and attentive though. I would stay here again based solely on Emily’s leadership and staff.
Great common areas and nice room. Overcharged me $53 for snacks that I did not receive.
I want to state first that the employees there are great, friendly, and very attentive all around. Nevertheless, I was a little disappointed in the makeup of the room. There was not a dresser or anything that you could put your small items. There was alcoholic beverages displayed around the room. In addition, there was not a microwave and when I finally found the refrigerator; it too was full with alcoholic beverages. I understand that I maybe one in a hundred but, I do not drink or smoke so I found that to be a little presumptuous. Because of the great employees there, I give it a very good rating.
I was quite disappointed in this property to be honest. I have stayed at multiple W locations around the U.S. and this was by far the worst. When my husband and I went to check in , the entire lobby smelled like weed and when we got up to our room the hallway smelled the same. There was a room blasting music right near us and the hotel put us in a room right under the rooftop bar which blared music til 2 am. The staff did not warn us or let us know that we would be hearing music or feeling the room shake with bass for 3+ hours of our stay, which would have been nice. Also, I called to get another robe delivered to our room and it never came. The TV says that it is streaming compatible and my husband was trying to watch the MLB post season Yankees game but the password wasn't working for our TV. So we called downstairs and they said the TV wasn't compatible even though it clearly states it is on the TV? All in all I would never choose to stay at this location again a dn would tell others the same based on my experience.
The whole staff was VERY attentive and helpful as we facilitated our work event. I will definitely stay here again when I visit Atlanta again for either work or pleasure. Jocelyn and Marquis were great!!
They shut the pool down and made an excuse of it being to much chlorine
They put us on the 11th floor directly underneath the rooftop bar. At 2am the bass was booming and people were yelling. They didn’t warn us about that when they assigned the room. Also, the elevators weren’t functional. One wasn’t working at all, the other one jammed while we were in it and had to press the alarm.
Nice but very small rooms. No closet or dessert for clothes
Excellent hotel and staff! Whiskey Blue has an amazing atmosphere, as well.
Couldn’t have asked for anything more! A delight from start to finish.
Located in Buckhead, Hotel Colee, Atlanta Buckhead, Autograph Collection is a leisurely stroll from popular sights such as Phipps Plaza and Lenox Square. This 4.5-star hotel has 291 guestrooms and offers an outdoor pool, a 24-hour gym, and a rooftop terrace.
This hotel serves as home to a rooftop bar, along with a bistro that specializes in American cuisine. Order from room service to satisfy your hunger without leaving your room. Start each morning with cooked-to-order breakfast, available for a fee from 7:00 AM to 11:00 AM.
Guests can expect WiFi, free wired Internet, and 55-inch LCD TVs with digital channels and Netflix. Bathrooms offer hair dryers and bathrobes, and beds sport premium bedding. Coffee makers, safes, and phones are also available. Change of towels is available on request.
At Hotel Colee, Atlanta Buckhead, Autograph Collection, guests enjoy an outdoor pool, a 24-hour gym, and a rooftop terrace. Valet parking is available for USD 44 per day, and there's also limo/town car service. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and a business center.
They don’t make it clear that you don’t have a choice valet is required and it $45 that should be stated correctly on website don’t wait until people show up it’s different if I know before I book a room
Great property great staff parking attendants were amazing
Dear Ramon, We couldn’t be happier to know that you felt well-looked-after by our team, and we’ll be sure to pass on your positive feedback. Thanks for taking the time to share! All the best, Hotel Colee
Extra charges to my card after I checked out early, rudeness when I called Hetel Colee about the concern. Valet parking is unnecessary. Not worth the price per night .
Dear Guest, Thank you for staying with us while in Atlanta. We pride ourselves on taking good care of our guests before, during, and after their visit, and we regret that this is not the impression we have left with you. We would love to find out more about this incident and to ensure that your charges are correct, and we hope you will give us that opportunity. Kind regards, Hotel Colee
Hi there Stacy L Thank you for the AWESOME score on your recent stay with us. We sincerely appreciate your vote of confidence to travel and stay with us. The team and I look forward to further connections when next your travels take you back to Buckhead. Be safe and Be well!!! Michael
Everything was perfect, the place is kust beautiful
No refrigerator no microwave not even an ice bucket. They didn’t put us in the room we booked. Awful lighting. Not worth the price
This property was an overall nice place to stay. I really enjoyed the boutique styled room settings and the decor. I would have liked to have been told about all of the different amenities that were disabled (pool, bars and restaurants) before booking. I called room service one morning for breakfast and no one answered the phone. The staff and management were super nice and attentive though. I would stay here again based solely on Emily’s leadership and staff.
Hello Monét, thank you for choosing to stay at W Atlanta-Buckhead. We love that you took the time to write about our fresh style and vibrant atmosphere. We are also grateful for your compliments about our Talent's dedication to limitless service! They were happy to hear they played a major role in making your stay with us a memorable one. We do appreciate all of your feedback, the positive as well as the things you would change. It was a pleasure having you as our guest, and we look forward to your next visit. Best Regards, Emily Anderson, Director of Welcome
Hello Guest, thank you for choosing us for your visit. Our team strives to ensure an excellent experience for each guest; therefore, we are sorry for letting you down. We appreciate your business and hope to have the opportunity to make it up to you in the near future. Best Regards, Emily Anderson, Director of Welcome
Great common areas and nice room. Overcharged me $53 for snacks that I did not receive.
Dear Leon, It was a pleasure to host you while in Atlanta and we’re sorry if our parking options came as a surprise to you. While we’re somewhat limited on where we can post parking details on our Expedia profile, our valet parking rate is listed under the “Parking and Transportation” tab, and it’s also posted on our website under “Hotel Details.” We do appreciate your feedback and we’ll see if there’s a way we can make this more obvious so that our future guests are not caught off guard. We’d love to welcome you back to Buckhead again soon! Kind regards, Hotel Colee