Quality Inn & Suites Athens

This Hotel is still REMODELING their rooms. We were able to stay in one of the remodeled King Bed Rooms on the 2nd floor. The rooms are all outside entry with NO ELEVATOR. Our room was spotless with an excellent remodel. The room was small but well laid out. The King Bed was very comfortable. The room included a flat screen TV, refrigerator, micro-wave, coffee maker, radio alarm, etc.. The WIFI worked well as did the quiet heat/air. They also have a nice breakfast including eggs, sausage, cereals, oatmeal packets, yogurt, bagels, toast, packaged & fresh donuts, juice, fresh fruit,coffee, tea. There are several tables. Check-in was fast & courteous. Overall, a nice place to stay at a reasonable price.

Booked the room to be close for an appointment the following morning. Clean, quiet, comfortable, and easy to find. Great little frig with separate freezer. Super staff at front desk. As a Choice member, I received a welcome snack bag and an upgrade. Pleasant surprise. The stairs to the second floor were great exercise after a long drive!

I’ve stayed in a few Quality Inns and this one is by far my favorite! From the snack bag they give you when you check in, to the quality and cleanliness of the room! I will definitely stay here again!

I booked the room so I would be close to the hospital the next morning for my surgery. The room was a good price, very clean, plenty of soap, shampoo, good refrigerator, microwave and TV. The lobby is also clean and updated. The bed slept good and the heater did a good job. We had a good stay on 2/11/2018. My only problem is access to the hotel. It is on a busy road and can only be accessed from one direction so we had to make a U turn to be heading the right way.

The hotel was more than acceptable (clean, and the hotel personnel were very helpful). When we decide to stop for the evening in Athens, I thought I was making the reservation on the actual website for the hotel. I was actually making it thru Reservations.com (Expedia). The agent was very difficult to understand and I had to keep asking him what he said. When I got the email confirmation there was a non-refundable service charge of $14.99 listed that I had not been advised of in addition to the room rate/taxes. Be careful when booking reservations that there are not any non-disclosed extra charges! No complaints with the Quality Inn in Athens just the non-disclosed extra charge made by Reservations.com.

Atlanta Highway is well populated with malls, fast food, and easy access to highways. Checked in early and was well taken care of. Staff was very friendly and helpful. Goody bag for Choice membership was nice. Breakfast was good. Hotel is noisy with shower sounds in neighboring room and parking is close to rooms so it was loud at times. But still Very Good rating.

Furniture is modern and updated. Renovations look great and room was comfortable. Grounds were well-maintained. Staff was polite. We really enjoyed staying here but if you plan to stay for several days it is difficult to get to the entrance pending on which side of the highway you are commuting from. Highly recommend this Quality Inn. Bonus: the desk is amazing and comfortable to use with you IPAD or laptop.

I stay here most of the time when I'm in Athens because it is a recently updated hotel and has comfortable beds and a good price. However, my credit card information has been stolen twice now and the only hotel I stay at that keeps a copy of my DL and Credit Card is this hotel. I even had my card replaced with a new one which I used a few weeks ago and today my Choice Privileges Visa Card was stolen again with someone trying to rack up nearly $2,000 on my card. Not sure if they are selling my information on the dark web or using it themselves for a heck of a vacation, but I may never stay at this hotel again because I only use my Choice Visa card at Choice Hotels and this is the only hotel I've stayed at and used both of my Choice credit cards I've received. Disappointing for sure and if others are reporting similar complaints they need an investigation done asap here. Also this is all coincidental and have no proof to be 100% sure as it could also be another hotel I stay at, but I've stayed at the other one for nearly a decade and never had issues. It was only after I started staying here after the property was renovated that these issues began to occur. And this is the only hotel out of dozens I stay at across the Southeast that wants a copy of my DL and CC every time I visit. Ridiculous.

If I could give this place a negative rating I would. I checked into my room at 8:30 pm and immediately went to sleep. I was awaken at 10:30 pm by a man banging on my door and demanding to be let into my room. I was startled and lay there for a minute thinking maybe they were knocking on the room door next to my room. Nope. A moment later, again loud banging on my door and demands to be let in. Now, I was in this room alone and this was incredibly unnerving. I walked to the door and asked him what he wanted. The man said he smelled smoke and again demanded to be let in my room. I told him through the door that I wasn't smoking and I wasn't burning anything and that I wasn't going to allow him into my room. Again he started banging on my door saying the same thing adding the threat to call the police which I told he he could go right ahead but I wasn't letting him in. He kept pounding on my door and finally, I got very angry and yanked open my door and the man identified himself as the manager and said he smelled smoke and needed to inspect my room. I lost it on him. I COULD NOT BELIEVE A MANAGER WOULD BEHAVE THIS WAY. I told him that I was sleeping and alone and that he would not under any circumstances be entering my room and if he needed to, to call the police. I asked him if he thought it was appropiate to bang on the door of a woman the he knew was checked in alone and demand to be let into her room. He kept telling at me to calm down and keep quiet but I was livid. I asked why they couldn't simply pick up the phone and call my room and ask if I was smoking or at least let me know that someone would stop by my room. His excuse was they didn't want to call my room in case nobody was in the room!?! WTF? I slammed the door in his face. I changed my clothes and packed up and went to the lobby and demanded a refund, which they gave. The manager knew he handled it poorly and wouldn't even show his face. He made the clerk deal with me and unfortunately she got a earful from me as well. They kept saying that they smelled marijuana. If I had been smoking marijuana, they could have easily smelled it outside my room but they didn't. They admitted that they ASSUMED it was coming from my room because my room was closest to the office. I was literally shaking after this. I could barely get dressed. My hands, my feet and my whole body was shaking. There are few times in my life that I have felt completely horrified and this was one. To be a single woman alone in a hotel room and be awoken and treated in that manner is unspeakable. Shame on the management of this hotel. I will be contacting corporate.