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Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

3.0 star property
Hotel in Asheville with free breakfast and a fitness center
VIP Access

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Photo gallery for Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

Exterior
Property amenity
Free daily on-the-go breakfast
Indoor pool, open 10:00 AM to 10:00 PM, sun loungers
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Gym
  • Air conditioning
  • Parking included

Explore the area

View in a map
4 Roberts Rd, Asheville, NC, 28803
  • Place, Asheville's Fun Depot
    ‪1 min walk‬
  • Place, Blue Ridge Parkway Asheville Entrance
    ‪2 min drive‬
  • Place, Biltmore Estate
    ‪5 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Down comforters, Tempur-Pedic beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(26 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Down comforters, Tempur-Pedic beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(49 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Down comforters, Tempur-Pedic beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | Down comforters, Tempur-Pedic beds, individually decorated

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Down comforters, Tempur-Pedic beds, individually decorated

Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(32 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking | Down comforters, Tempur-Pedic beds, individually decorated

Room, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(17 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Single Room, 1 King Bed, Non Smoking

Luxury Single Room, 1 King Bed, Non Smoking | Down comforters, Tempur-Pedic beds, individually decorated

Luxury Single Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Asheville

Located in South Asheville, Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel is adjacent to Asheville's Fun Depot and within 2 miles (3 km) of Historic Biltmore Village. This 3-star hotel has 73 rooms and welcomes guests with free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Asheville's Fun Depot - 1 min walk - 0.0 miles
  • Blue Ridge Parkway Asheville Entrance - 2 min drive - 2.1 miles
  • Biltmore Estate - 5 min drive - 2.5 miles
  • The Orange Peel - 6 min drive - 4.2 miles
  • Harrah's Cherokee Center - Asheville - 6 min drive - 5.4 miles

Getting around

  • Asheville Regional Airport (AVL) - 22 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Juicy Lucy's Burger Bar and Grill - ‬3 min drive
  • ‪Sweeten Creek Coffee - ‬13 min walk
  • ‪Orale’s Bar And Grill - ‬4 min drive

About this property

Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

Hotel in Asheville with free breakfast and a fitness center
Guests of Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel have access to an indoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has staff standing by to help with concierge services, and answer any questions about the accommodations. Additional amenities include a business center, coffee/tea in a common area, and a meeting room.
Guests can expect free WiFi and 42-inch LCD TVs with satellite channels. Bathrooms offer hair dryers and designer toiletries, and Tempur-Pedic beds with pillow menus and down comforters ensure a restful night. Other standard amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas
  • Wine tours

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • In a nature reserve
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2009
  • Fireplace in lobby
  • Renovated entire property - January 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding
  • Cribs/infant beds are available for USD 10.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: USD 10.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Brookstone Asheville
Brookstone Lodge
Brookstone Lodge Asheville
Brookstone Hotel Asheville
Brookstone Lodge
Brookstone Lodge near Biltmore Village Ascend Hotel Collection

Frequently asked questions

Is free cancellation available at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel?

Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel offers free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

What is there to do around Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel?

This hotel is situated in South Asheville, just steps from Asheville's Fun Depot. You'll also find Biltmore Estate and Blue Ridge Parkway Asheville Entrance within a short drive.

Is there parking available at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel have a casino?

No, Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel doesn't have a casino.

Is there an indoor pool at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel?

Yes, this hotel has an indoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

Is Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a nature reserve, and public winery tours.

Are there hot tubs at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel have a restaurant with a breakfast menu?

Yes, Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel serves free on-the-go breakfast each morning from its snack bar.

Does Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel allow pets to stay for free?

No, pets aren't allowed at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel though service animals are welcome.

Are there connecting rooms at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel?

The closest major airport to Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel is Asheville Regional Airport (AVL), which is 15.8 mi away (22 minutes by car).

Can I book a room with a balcony at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel?

No, you won't find guestrooms with balconies at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel.

Reviews

Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 551 out of 1010 reviews
Rating 8 - Good. 284 out of 1010 reviews
Rating 6 - Okay. 106 out of 1010 reviews
Rating 4 - Poor. 46 out of 1010 reviews
Rating 2 - Terrible. 23 out of 1010 reviews

Reviews

10/10 Excellent

Kathy, Concord

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Jacobo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice, and very quiet. It came with a Giant TV and very near the Biltmore. The neighborhood felt kind of iffy, but all in all it was great.
Stayed 1 night in Jul 2025

8/10 Good

Rosa

Stayed 1 night in Aug 2025

10/10 Excellent

Lenis

Stayed 1 night in Aug 2025

8/10 Good

Duain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and friendly staff
Stayed 3 nights in Aug 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One Night Stay

Room was comfortable. Front desk at check in was friendly and welcoming.
Stayed 1 night in Aug 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Kirsten

Traveled with partner, Traveled with family
Liked: Amenities, property conditions & facilities
This property was great the last time we visited in 2024 but this time around it didn’t meet previous expectations. Staff was somewhat helpful but didn’t really help with any of the problems we had. Our room had a ton of problems but that could just be that one room. Food options are always great.
Stayed 5 nights in Jul 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service
The parking situation is terrible there is barely any spots. They currently have 2 shipping containers blocking 5 spots in total. Outside of the parking situation the everything else was great.
Stayed 3 nights in Jul 2025

10/10 Excellent

Monica

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and staff friendly. The bed is a little soft for my taste but that is a personal thing. I love all the access points for plugging in phones, headphones, etc
Stayed 3 nights in Aug 2025

8/10 Good

Emily

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel for price.

The hotel was clean and comfortable. The pool was open and easily accessible, with towels available. It was 3 ft in shallow end and 5ft deep with stairs to enter. The free breakfast was convenient and had a variety of options. My 4 year old loved the cereal dispensers and making waffles every day. It was in close driving distance to many local restaurants and shops. Checking in and out was easy.
Stayed 3 nights in Jul 2025

2/10 Terrible

Theodore

Traveled with family
Parking was horrible a little noisy shower wasn’t very good
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

cara

Traveled with family
Liked: Cleanliness
Nice room, comfortable beds.
Stayed 1 night in Aug 2025

6/10 Okay

Julie

Disliked: Cleanliness
Stayed 1 night in Jul 2025

8/10 Good

Christie

Liked: Cleanliness, staff & service, property conditions & facilities

Could use some improvement

The WiFi isn’t good at all and we tried to call and inquire about it and the man at the front desk said “it’s just like that”. The bed has deep indents and isn’t comfortable. The breakfast one morning didn’t have any type of meat. It is in a great location, pretty clean overall even though you can tell it’s older, and friendly staff.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jackson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice, clean, and spacious. Fitness room was small tho. Consisted of a single treadmill and elliptical. Overall, a nice stay
Stayed 1 night in Jul 2025

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and quiet. Beds were comfortable and room was clean. Breakfast was standard, waffles, eggs , sausage etc Close to the Biltmore Mansion if you choose to visit
Stayed 2 nights in Jul 2025

10/10 Excellent

Sheila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is probably one of the cleanest hotels I have ever stayed in. The rooms were clean and comfortable. The pool was exceptionally clean and I think salt water rather than primarily chemical. Breakfast was adequate with a choice of foods, both cold and hot.
Stayed 3 nights in Jul 2025

6/10 Okay

Joseph

Stayed 2 nights in Jul 2025

10/10 Excellent

Kasey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and the front desk agents were nice and helpful! The room was clean with a comfy bed and soft sheets. There were plenty of bath towels for a two night stay. We’ll be back when visiting Asheville!
Stayed 2 nights in Jul 2025

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love the hotel

Wonderful experience. Front desk (Chris) very friendly and helpful.
Stayed 1 night in Jul 2025

6/10 Okay

LUIS

Stayed 1 night in Jul 2025

10/10 Excellent

JANET, Irving

Traveled with family
Liked: Cleanliness, amenities
Very nice gentleman at check in
Stayed 1 night in Jul 2025

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