Not enough staff. Pool was cold hot tub was warm.
when we arrived, they could not find our reservation, then when they finally got us in a room, the hot tub had no water. pool was dirty and could not use.
Everything is good but one plm is heat that can smell gas and nice one person sent me to another room. Thank you.
Bummer hot tub was broke and we had to keep getting room keys reprogrammed
We arrived at this hotel, which I had chosen based on pictures of their pool and hot tub area, after a long day of driving, ready to relax and refresh. My son needed to use the bathroom before we checked in, so we went down the hall to the restroom by the pool. We noticed the pool door was blocked with construction tape and there was a sign saying the pool area was closed. I asked the person checking us in and she said there had been an incident a couple days prior mixing chemicals and the entire hotel had to be evacuated. The pool was still closed and we would not be able to use it during our stay. When I informed her that the pool was a primary reason we wanted to stay, she said she could check us in and send us to another hotel with a pool. We chose this option, so hopped in my truck and back tracked up the freeway about 10 minutes to the AmericInn by Wyndham, Appleton. The stay here was ok, but the hotel was dated and dirty. There were out of order signs on the vending machines, the hot tub, and the juice machine at breakfast. The pool was decent, but the lack of hot tub discouraging. The breakfast “buffet” was probably the poorest I’ve seen. Not only was the juice machine out of order, but there was no milk for my son’s cereal. I asked and they said they were out. That left nothing for him to drink either, so we went back to our room with some reheated sausage patties and dry cereal, where we had some drinks we had brought. Poor properties and service.
A great option when you’re going to a Green Bay game!
Remodeled. Nice. Empty area in room looked like missing chair Floor lamp etc. toilets very low. People getting older!!
The jetted tub in my room was excellent. Best I’ve ever seen. And the staff was very helpful. 😎
Easy check-in and checkout, very good continental breakfast, very clean and comfortable room
The room size and layout of the room!
It was perfect for our needs. Close to shopping. Breakfast was perfectly adequate. Nice hotel.
Nice place
The hotel was very clean, and had large rooms. It is nice to be able to move around the room. We felt very comfortable there. The staff was very friendly, and took care of all our needs. it was a late check in, and that doesn't always go well. Breakfast was good, and a welcome sight!
Best Western Plus Appleton Airport/Mall Hotel places you within a leisurely stroll of Fox River Mall and Time Warner Cable Field at Fox Cities Stadium. This hotel has 81 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour gym.
Free full breakfast is served on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10 AM.
Guests can expect free WiFi and LCD TVs. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available. Housekeeping is available once per stay.
Guests of Best Western Plus Appleton Airport/Mall Hotel have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is available if you drive. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and tours or tickets. Additional amenities include a spa tub, conference space, and a 24-hour business center.
Not enough staff. Pool was cold hot tub was warm.
when we arrived, they could not find our reservation, then when they finally got us in a room, the hot tub had no water. pool was dirty and could not use.
Our hot tub is out of order and is stated on all websites, as we are waiting for a part, our pool needs to be resurfaced but is indeed clean and well maintained.
Everything is good but one plm is heat that can smell gas and nice one person sent me to another room. Thank you.
Bummer hot tub was broke and we had to keep getting room keys reprogrammed
We arrived at this hotel, which I had chosen based on pictures of their pool and hot tub area, after a long day of driving, ready to relax and refresh. My son needed to use the bathroom before we checked in, so we went down the hall to the restroom by the pool. We noticed the pool door was blocked with construction tape and there was a sign saying the pool area was closed. I asked the person checking us in and she said there had been an incident a couple days prior mixing chemicals and the entire hotel had to be evacuated. The pool was still closed and we would not be able to use it during our stay. When I informed her that the pool was a primary reason we wanted to stay, she said she could check us in and send us to another hotel with a pool. We chose this option, so hopped in my truck and back tracked up the freeway about 10 minutes to the AmericInn by Wyndham, Appleton. The stay here was ok, but the hotel was dated and dirty. There were out of order signs on the vending machines, the hot tub, and the juice machine at breakfast. The pool was decent, but the lack of hot tub discouraging. The breakfast “buffet” was probably the poorest I’ve seen. Not only was the juice machine out of order, but there was no milk for my son’s cereal. I asked and they said they were out. That left nothing for him to drink either, so we went back to our room with some reheated sausage patties and dry cereal, where we had some drinks we had brought. Poor properties and service.
A great option when you’re going to a Green Bay game!
Remodeled. Nice. Empty area in room looked like missing chair Floor lamp etc. toilets very low. People getting older!!
I would like to apologize that you did not have a good stay, I did check my pool temp and it is at 84 degrees, and my hot tub has no water as it is out of order at the moment. I am working on staffing. again I apologize.