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Citystay

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Photo gallery for Citystay

Egyptian cotton sheets, premium bedding, desk, laptop workspace
Front of property
Living room
Living area
Room amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
43 Burchtgracht, Antwerp, Vlaanderen, 2000
  • Place, Steen Castle
    ‪2 min walk‬
  • Place, Antwerp Market Square
    ‪3 min walk‬
  • Place, Cathedral of Our Lady
    ‪3 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪39 min drive‬

Room options

View all photos for Deluxe Double Room, City View

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Deluxe Double Room, City View

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room, Courtyard View

Living area

Deluxe Double Room, Courtyard View

10.0 out of 10
Exceptional
(2 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite, Multiple Beds, Non Smoking

Deluxe Suite, Multiple Beds, Non Smoking | Egyptian cotton sheets, premium bedding, desk, laptop workspace

Deluxe Suite, Multiple Beds, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)
  • City view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds
  • Free WiFi

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About the neighborhood

Antwerp

Located in Old Town, Citystay is next to Butcher's Hall and Steen Castle. This 7-room hotel welcomes guests with conveniences like free in-room WiFi, express check-in, and express check-out.

What's nearby

  • Steen Castle - 2 min walk - 0.1 miles
  • Antwerp Market Square - 3 min walk - 0.2 miles
  • Cathedral of Our Lady - 3 min walk - 0.2 miles
  • Antwerp City Hall - 3 min walk - 0.2 miles
  • Green Square - 6 min walk - 0.3 miles

Getting around

  • Antwerp Port House Tram Stop - 5 min drive
  • Antwerp-South Station - 8 min drive
  • Brussels Airport (BRU) - 41 min drive

Restaurants

  • ‪Den Engel - ‬3 min walk
  • ‪Caffe Mundi - ‬3 min walk
  • ‪ToiToiToi - ‬3 min walk
  • ‪De Bomma - ‬3 min walk
  • ‪Bar Patron - ‬4 min walk

About this property

Citystay

At Citystay, guests have access to free WiFi in public areas, refrigerator in a common area, and express check-in. Airport transportation is made easy with an airport shuttle (available 24 hours) for EUR 90 per vehicle one-way. A multilingual staff is on hand to assist with tours/tickets and luggage storage. This hotel also has express check-out.
Guests can expect to find free WiFi. Beds are dressed in Egyptian cotton sheets and bathrooms offer rainfall showers and hair dryers. Coffee makers, desks, and wardrobes or closets are also standard. Housekeeping is available once per stay.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Front of property
Motel One Antwerp
Old Town
  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Bar
9.4 out of 10, Exceptional, 326 reviews
$80 nightly
The price is $97
Jul 5 - Jul 6
Total with taxes and fees
Motel One Antwerp

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 31 per day)
  • 24-hour roundtrip airport shuttle (surcharge)

Things to do

  • Bicycle storage

Conveniences

  • Luggage storage
  • Shared refrigerator

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Handrails in hallways (31 inches high)
  • Handrails in stairways (31 inches high)
  • Hardwood flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 15
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; your host will greet you
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.58 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 90 per vehicle (one-way)
  • Nearby parking fee: EUR 31 per day(328 ft away; open 24 hours)
  • Late check-out fee: EUR 15 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
Checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

CITYSTAY Hotel Antwerp
CITYSTAY Antwerp
CITYSTAY Hotel
CITYSTAY Hotel
CITYSTAY Antwerp
CITYSTAY Hotel Antwerp

Frequently asked questions

Are free cancellation options available at Citystay?

Citystay offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Citystay?

As of Jun 15, 2026, prices found for a 1-night stay for 2 adults at Citystay on Jun 17, 2026 start from $137, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Citystay?

This hotel is situated in Old Town, just steps from Antwerp Market Square and Steen Castle, and within a short walk of Green Square. You'll also find Museum Aan de Stroom and Meir less than a mile away.

Is there parking available at Citystay?

No, there isn't parking available at the hotel.

Does Citystay have a casino at the property?

No, Citystay doesn't have a casino.

Will I find an indoor pool at Citystay?

No, there is no indoor pool at this hotel.

Is Citystay good for couples?

Couples will appreciate amenities at this hotel, including premium bedding and a hydromassage showerhead in each guestroom and a city view in some.

Are there hot tubs at Citystay?

No, there isn't a spa tub at this hotel.

Does Citystay feature a restaurant that includes a breakfast menu?

No, Citystay doesn't have a restaurant that serves breakfast.

Will Citystay allow pets to stay free of charge?

No, pets aren't allowed at Citystay.

Are there connecting rooms at Citystay?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Citystay?

The closest major airport to Citystay is Antwerp (ANR-Antwerp Intl.), which is 4.3 mi away (21 minutes by car). Another top airport is Brussels Airport (BRU), which is located 28.7 mi away (41-minute drive).

Are there rooms with balconies at Citystay?

No, there aren't any guestrooms at Citystay that offer a balcony.

Citystay Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 55 out of 71 reviews
Rating 8 - Good. 13 out of 71 reviews
Rating 6 - Okay. 1 out of 71 reviews
Rating 4 - Poor. 1 out of 71 reviews
Rating 2 - Terrible. 1 out of 71 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Clean, roomy, convenient.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

ELENI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really have enjoyed our stay. Big rooms, clean, friendly service.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Helen Grace M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It looks small from the outside but the room is really huge and the additional toilet was a bonus! The beds are big and comfortable.I would definitely recommend this hotel
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room quality and location for the price
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean rooms. There is no staff on site but they are available via text message
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

It was great and the staff was responsive.
Stayed 2 nights in Oct 2022
Verified

8/10 Good

Tristan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option in Antwerp

Great location. Excellent service. Nice rooms with space to swing a cat. All in all a great place!
Stayed 4 nights in Mar 2023
Verified

10/10 Excellent

Johann

Liked: Cleanliness, property conditions & facilities, room comfort
Well equipped, well located in town. Efficient.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel - clean, quiet and safe - located in the heart of old town and closed to all main attractions. The room has all necessary amenities . Coffee , tea maker and bottled water were a great plus. A lot of great restaurants are just in a few steps away. Would definitely recommend this place to stay.
Stayed 3 nights in Jan 2023
Verified

8/10 Good

ILSE

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ehsanul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really this property was best for my trip. Only doesn't have Freeze and Microwoven.
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful small hotel

CITYSTAY has eight or ten rooms in a quiet building in the historic district. I understand the rooms were remodeled in May 2019, which is consistent with the wonderful room we had. Our room was large, recently remodeled with quality, and had a great air conditioning system and mattress. I would definitely stay at this hotel again.
Stayed 3 nights in Jun 2019
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I received prompt reply when I message the owner for help. My family is very happy with the room. I will highly recommend citystay when you make your stop in Antwerp. (:
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Located on the edge of the central historic district, with its winding cobblestone streets, Citystay was a bit difficult to find. Once there, however, we were in easy walking district of the main sites as well as the university district, opera area, and southern museums. The room/studio apartment was very large, sunny, comfortable, and perfectly outfitted with furniture and equipment. In fact it was a better hotel room than our follow-on room in Amsterdam, at one-third of the cost. Citystay is a bit of a walk from the tram stop but very good value.
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, property conditions & facilities
Excellent property and great location. No onsite staff. If your cell phone is limited in Belgium it is difficult to get into the property as they text to entry code to you. Very nice and clean but no bodywash or shampoo was in the dispenser. Bring your own.
Stayed 1 night in Sep 2022
Verified

2/10 Terrible

Tiffany

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is so dirty. The amount of hair in the bed and comforter was ridiculous. The towel in the bathroom was so full of hair. I asked if the room had been cleaned, the guy was a jerk. I told him I would not sleep on the sheets. He said I could go down stairs and grab “clean” sheets or he would do it tomorrow. I had no problem grabbing clean sheets. The sheets were thrown in a large Landry hamper. NOT CLEAN!!! All he had to say was sorry for the dirty sheets and room. He was so rude and no accountability. I decided to leave that day and not stay there. He was nice enough??? To tell me he “didn’t need to deal with this and I could find somewhere else to stay and would refund my money. He only refunded part of the money
Verified

10/10 Excellent

sandro

Liked: Cleanliness, staff & service, amenities
Quarto amplo, banho ótimo, localização perfeita.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Espen

Liked: Cleanliness, amenities
Rent og ryddig. Sentralt til gamlebyen. Bra valuta for pengene.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

YeeHan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Een zeer schone en ruime appartement voor een gezin met jonge kinderen. Appartement is voorzien van alle gemakken om je verblijf zo aangenaam mogelijk te maken. Alles was op loopafstand bereikbaar ( centrum, winkels, bezienswaardigheden). Parkeergarage om de hoek, ideaal om je bagage af te droppen. Host reageert direct op al je vragen, super attent en vriendelijk! Wij hebben een super verblijf gehad in deze accommodatie. Mocht je een verblijf zoeken in het hartje Antwerpen, zoek niet verder dit is het verblijfsadres waar je moet zijn!!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles geweldig! Vooral de bedden 😍😍😍! Ik heb in tijden niet zo lekker geslapen. Wij komen zeker terug! Om rekening mee te houden / te verbeteren: - parkeren! 31€ voor een dagkaart in de parkeergarage vlakbij is best erg veel geld en toch een stukje lopen. Als daar een betere oplossing voor is, houden we ons aanbevolen. - er is geen tv op de kamer (hoewel we het nu niet gemist hebben) - er is geen lift, wij hadden geen problemen met de trap, was ook maar 1 etage, maar voor anderen wel iets om rekening mee te houden
Plekje voor je spullen
Hotelkamer
Uitzicht vanuit de kamer
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We hebben een fantastisch verblijf gehad. Tobias is een geweldige gastheer, erg service gericht. De kamers zijn ontzettend ruim en sfeervol. De bedden liggen heerlijk! Op loopafstand kan de auto geparkeerd worden voor 6 euro per 24 uur. Gelijk om de hoek kan de auto geparkeerd worden voor 30 euro per 24 uur. Volgende keer reserveren we zeker weten de 4 persoonskamer, die zag er ook geweldig uit. Bedankt voor ons fijne verblijf!
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Mei Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
乾淨、舒服，距離聖母教堂很近！只是沒有電梯，要自己扛行李上樓喔！不過其他一切都非常的好！
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Jesús

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel ⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in Jan 2024
Verified

8/10 Good

Chantal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goede bedden, alles netjes, goede douche, en op loopafstand van het centrum. Wij hebben genoten. Wel 1 tip, ontkalk de waterkoker, zat allemaal kalk in. Verder alles tip top in orde, super!
Stayed 1 night in Oct 2023

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