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Extended Stay America - Detroit - Ann Arbor-University South

2.5 out of 5.0

Recent guest reviews

I am just thankful it was only 3 days. Botched a reunion and reservations. Moved some of our party to another hotel. Downhill from there. Toilet leaked on clean clothes, Noise issues went unchecked after reported. Breakfast to go is limited.

This is a good hotel and good place to stay in Ann Arbor. The rooms are pleasant and clean. The breakfast is lacking a bit, as it only consists of packaged muffins, granola bars, and instant oatmeal. But the coffee is good. The only major weakness I see is that it would be nice to have fresh fruit or a few other selections at the breakfast. The staff is wonderful and helpful. Parking is convenient. And the location is good.

Thank you all for a great stay!! We really enjoyed our stay at this extended-stay. Everyone was nice an very helpful. We would definitely stay at this location again if the chance comes about!! Every extended stay has been great to us! Hate there isn't one in our new location!!!

Decent hotel for price, poor TV channel selection (misleading) room was clean but there were problems like dishwasher fell out from under casework when I opened it. Front desk people friendly helpful.

My room was clean, provided quick and easy access to the outside for the needs of my service dog, and frankly was a fabulous respite from difficult travel and meeting experiences. I plan to stay here regularly.

We arrived at the Extended Stay America University South and were offered an upgrade. Our room was on the second floor, we were staying for 8 days and there was an awful smell that justified the upgrade. It smelled like some animal was decaying in one of the rooms. Bad enough to make you hold your breath and have your card ready..... The room was fine but we limited our time in the hotel due to the hallway smell, which thank goodness did not impact our room. The lobby looks dated and a bit worn or dirty. The staff was very friendly and resupplied us in toilettereis. My room rate was reasonable but I would check on whether the 2nd floor is fully usable before booking another stay. The breakfast is a grab and go breakfast with oatmal packets, cereal bars, and muffins, all store bought. If you like a big, fresh breakfast, go somewhere else.

My headband and I stayed at the hotel for one night. Upon check in at 4 in the afternoon there was no one at the front desk. We rang the bell 5-6 times, called with no answer and after 10-15 minutes the front desk attendant came to the desk smelling strongly of cigarette smoke. The room was clean and had a full kitchen however no coffee pot, no utensils, no glasses, no plates, no hair dryer so I'm unsure what the full kitchen was for since there were no supplies to use it. Thankfully we didn't have plans to use the kitchen. The bed was extremely uncomfortable which we probably would have looked over had the staff not been so unprofessional. Upon checkout again there was no one at the front desk, but you could hear loud laughter and talking from the back. We had to ring the bell twice before someone came to help us checkout. They had the price of the room wrong and we had to argues with the staff before she pulled our receipt that we signed at check in showing the correct price. Our check out was also interrupted due to another staff member coming to the front desk to borrow a lighter from the person checking us out. Again these other staff members were in the back loud swearing etc during our checkout. Lots of hotels in This area that are similarly priced if not better priced. Would not stay here again.

They charged me $400/night to stay here. Yes, it was a football weekend in Ann Arbor, so I can understand prices will get high. However, the service we received was sub-standard to say the least. If you are going to charge $400/night, you better provide some basics. No maid service to make up the room. No new towels each day. "We're an extended stay hotel". Sorry, if you're going to charge $400/night, you can't get by saying that. If you charged me $60/night, I'd have an easier time accepting that. No opportunity to get extra pillows for the room! "Sorry, we're all out." But the best was when they were out of coffee in their "breakfast" room at 9:30am. I asked them if they could make some more and was told "Sorry, breakfast has ended". REALLY??? For $400/night I can't even get a cup of coffee?? The room itself was old and decrepit. The sink faucet was not secured; while there was a stove and refrigerator there were absolutely no plates, utensils, or even cups! We were awoken in the middle of the night by either a freight train or a loud truck in the parking lot. The toilet paper almost ran out and the room was tiny. I won't stay there again.

Visiting for football games make their prices seem extremely high for a very basic extended stay hotel room. Room was large, it had all the appliances. But the AC was loud and the non-smoking room, still smelled smoky.

The room was clean and comfortable. I used the guest laundry and the detergent machine was empty. The front desk clerk gave me a box much larger than the machine offered. Washed all my clothes and had some detergent left over...sometimes the little things make a difference.

3265 Boardwalk Street Ann Arbor MI

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

Cobblestone Farm is within 2 miles (3 km) of Extended Stay America - Detroit - Ann Arbor-University South while other popular attractions such as Michigan Stadium are within 3 miles (5 km). This hotel has 70 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. University of Michigan Museum of Art and University of Michigan are also near this Ann Arbor hotel.


Dining

Free on-the-go breakfast is served each morning from 6 AM to 9:30 AM.


Rooms

The 70 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Coffee makers, free local calls, and ironing boards are other standard amenities. Weekly housekeeping is available.


Property features

Guests of Extended Stay America - Detroit - Ann Arbor-University South enjoy a fitness center, free WiFi in public areas, and coffee in a common area. You can put free parking to good use if you drive. Front-desk staff can help secure valuables, and provide local restaurant recommendations. Additional amenities include laundry facilities and a picnic area.

Room options

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Queen 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

56% of guests recommend this hotel

Total of 71 reviews