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JW Marriott Anaheim Resort

4.5 star property
Luxury hotel with 4 restaurants and bars

Choose dates to view prices

Photo gallery for JW Marriott Anaheim Resort

View from property
Outdoor pool, cabanas (surcharge), pool umbrellas
4 restaurants, breakfast, lunch, dinner served; Italian cuisine
3 bars/lounges, lobby lounge, rooftop bar
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1775 SOUTH CLEMENTINE ST, Anaheim, CA, 92802
  • Place, House of Blues Anaheim
    ‪2 min walk‬
  • Place, Disney California Adventure® Park
    ‪12 min walk‬
  • Place, Disneyland® Resort
    ‪12 min walk‬
  • Airport, Orange County, CA (SNA-John Wayne)
    ‪14 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, Pool View

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds, Pool View

9.8 out of 10
Exceptional
(40 reviews)
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(56 reviews)
  • 385 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Pool View

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Pool View

9.0 out of 10
Wonderful
(12 reviews)
  • 385 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Park View

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room, 1 King Bed, Park View

7.0 out of 10
Good
(4 reviews)
  • 385 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(207 reviews)
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Park View

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room, 2 Queen Beds, Park View

7.2 out of 10
Good
(10 reviews)
  • 390 sq ft
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Park View

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Park View

9.0 out of 10
Wonderful
(17 reviews)
  • 385 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Park View

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds, Park View

9.2 out of 10
Wonderful
(24 reviews)
  • 390 sq ft
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 Double Bed, Executive Level

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Deluxe Room, 1 Double Bed, Executive Level

  • 385 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Executive Level

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Deluxe Room, 1 Double Bed, Executive Level

10.0 out of 10
Exceptional
(1 review)
  • 390 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 2 Queen Beds, Pool View (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds, Pool View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Executive Lounge Access (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Executive Lounge Access (Mobility Accessible, Roll-In Shower)

  • 385 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

8.6 out of 10
Excellent
(4 reviews)
  • 385 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Pool View (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Pool View (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 385 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Park View (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Park View (Mobility Accessible, Roll-In Shower)

  • 385 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Park View (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds, Park View (Hearing Accessible)

  • 390 sq ft
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Park View (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room, 2 Queen Beds, Park View (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • 390 sq ft
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, 1 Double Bed

Family Suite, 1 Double Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Family Suite, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 755 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 Double Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View

Suite, 1 King Bed with Sofa bed, City View | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed, City View

8.0 out of 10
Very good
(1 review)
  • 1305 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Griffin Suite, 1 King Bed with Sofa Bed, Pool View

Griffin Suite, 1 King Bed with Sofa Bed, Pool View | Living room | Flat-screen TV, pay movies

Griffin Suite, 1 King Bed with Sofa Bed, Pool View

  • 1554 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Room, 1 King Bed with Sofa bed, City View

Presidential Room, 1 King Bed with Sofa bed, City View | Premium bedding, down comforters, pillowtop beds, in-room safe

Presidential Room, 1 King Bed with Sofa bed, City View

  • 1723 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(3 reviews)
  • 385 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds, City View

8.8 out of 10
Excellent
(3 reviews)
  • 390 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite, 1 Double Bed

Premium Suite, 1 Double Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Suite, 1 Double Bed

  • 1140 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed

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About the neighborhood

Anaheim

Located in Anaheim Resort, JW Marriott Anaheim Resort is adjacent to House of Blues Anaheim and within a 15-minute walk of popular sights like Downtown Disney® District. This 4.5-star hotel welcomes guests with 466 rooms and conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • House of Blues Anaheim - 2 min walk - 0.1 miles
  • Anaheim GardenWalk - 2 min walk - 0.1 miles
  • Disney California Adventure® Park - 12 min walk - 0.7 miles
  • Disneyland® Resort - 12 min walk - 0.7 miles
  • Downtown Disney® District - 12 min walk - 0.7 miles

Getting around

  • Santa Ana Regional Transportation Center - 10 min drive
  • John Wayne Airport (SNA) - 13 min drive

Restaurants

  • ‪Top of The V - ‬9 min walk
  • ‪FiRE+iCE Interactive Grill & Bar - ‬1 min walk
  • ‪The Cheesecake Factory - ‬4 min walk
  • ‪Huckleberry’s - ‬3 min walk
  • ‪Habit Burger & Grill - ‬8 min walk

About this property

JW Marriott Anaheim Resort

Luxury hotel with 4 restaurants and bars
Guests of JW Marriott Anaheim Resort have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is available for USD 68 per day, and there's also a beach shuttle. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Other amenities at this luxury hotel include a business center, a water dispenser, and a banquet hall.
Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hydromassage showers, hair dryers, and free toiletries. Sitting areas, coffee makers, and free local calls are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Beach shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Valet parking on site (USD 68 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 12 to 25 for adults and USD 15 to 15 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Citriculture
  • JW Market
  • Parkestry
  • Tocca Ferro

Things to do

  • 24-hour gym
  • Outdoor pool
  • Yoga classes

Family friendly

  • Children's games
  • In-room crib
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 16 meeting rooms
  • Business center

Outdoors

  • Garden
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet (34 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in time starts at 4:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 25.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 46.80 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 25 for adults, and USD 15 to 15 for children
  • Valet parking fee: USD 68 per day
  • Rollaway bed fee: USD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jw Marriott Anaheim Anaheim
JW Marriott Anaheim Resort Hotel
JW Marriott Anaheim Resort Anaheim
JW Marriott Anaheim Resort Hotel Anaheim

Frequently asked questions

Is free cancellation available at JW Marriott Anaheim Resort?

JW Marriott Anaheim Resort provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at JW Marriott Anaheim Resort?

As of Jan 13, 2026, prices found for a 1-night stay for 2 adults at JW Marriott Anaheim Resort on Jan 19, 2026 start from $263.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near JW Marriott Anaheim Resort?

This hotel is situated in Anaheim Resort within a short 13-minute walk of Downtown Disney® District and also 14 minutes on foot from Disneyland® Resort. You'll also find Disney California Adventure® Park and Angel Stadium of Anaheim within a short drive.

Will I be able to park at JW Marriott Anaheim Resort?

Yes, valet parking is offered for USD 68 per day. Electric car charging is also available for guests.

Does JW Marriott Anaheim Resort feature a casino at the property?

No, JW Marriott Anaheim Resort doesn't have a casino.

Is there an indoor pool at JW Marriott Anaheim Resort?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about JW Marriott Anaheim Resort?

There are many amenities for couples at this hotel, including Champagne service as well as an outdoor pool and a poolside bar.

Does JW Marriott Anaheim Resort have a hot tub?

No, there isn't a spa tub at this hotel.

Does JW Marriott Anaheim Resort have a restaurant that serves breakfast?

Yes, JW Marriott Anaheim Resort has 4 restaurants, and serves a cooked-to-order breakfast on weekday mornings for a surcharge.

Does JW Marriott Anaheim Resort allow pets to stay free of charge?

No, pets aren't allowed at JW Marriott Anaheim Resort though service animals are welcome.

Are there connecting rooms at JW Marriott Anaheim Resort?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to JW Marriott Anaheim Resort?

The closest major airport to JW Marriott Anaheim Resort is Fullerton, CA (FUL-Fullerton Municipal), which is 8.8 mi away (17 minutes by car). Another top airport is John Wayne Airport (SNA), which is located 12 mi away (13-minute drive).

Are there rooms with balconies at JW Marriott Anaheim Resort?

Yes, some guestrooms at this hotel offer a patio where guests can enjoy park or pool views.

JW Marriott Anaheim Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1135 out of 1548 reviews
Rating 8 - Good. 229 out of 1548 reviews
Rating 6 - Okay. 91 out of 1548 reviews
Rating 4 - Poor. 42 out of 1548 reviews
Rating 2 - Terrible. 51 out of 1548 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

JEANETTE

Traveled with family
Liked: Cleanliness, property conditions & facilities
The staff was really nice, very comfortable. Perfect hotel to stay for disney
Stayed 1 night in Nov 2025

10/10 Excellent

Patricia

Stayed 3 nights in Oct 2025

2/10 Terrible

Flor

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Room was dirty . Parking lot charged you taxes
Stayed 2 nights in Nov 2025

6/10 Okay

Emil

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel and staff are amazingly nice. The Italian restaurant
Stayed 3 nights in Oct 2025

10/10 Excellent

Elaine

Stayed 7 nights in Oct 2025

10/10 Excellent

Keshia

Stayed 2 nights in Sep 2025

8/10 Good

Jeremy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, modern hotel with clean rooms and friendly staff. The atmosphere is relaxing and it’s a great place to unwind after a day at Disneyland. It’s a short walk to the park, but overall a very comfortable stay.
Stayed 4 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in a deluxe king bedroom for 2 nights. The property is very nice and clean. The staff are very welcoming and accommodating. Check in and check out was a breeze. Bed was very comfy. I don’t always sleep well in hotels but both nights I slept great. I ubered to the hotel because it’s ridiculous that they charge $69 daily for MANDATORY valet. I do not regret staying here. Property is quiet. Lots of nice dining options and a Starbucks in the attached Garden Walk outdoor mall.
Stayed 2 nights in Sep 2025

10/10 Excellent

Samantha, Sherman Oaks

Stayed 1 night in Oct 2025

10/10 Excellent

Amanda

Stayed 1 night in Sep 2025

10/10 Excellent

Ariadnee

Liked: Cleanliness, property conditions & facilities
Good
Stayed 2 nights in Sep 2025

10/10 Excellent

harjot

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and service was great . Breakfast options were great too . Breakfast starts at 6:30 till 11 so you have lot of time to enjoy your breakfast . Distance to places is walkable .
Stayed 5 nights in Sep 2025

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

jeannie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean. Property is new. Breakfast was excellent. Our hotel package included breakfast and we had the option of picking the buffet breakfast or order a la carte (an entree and side). We went with the buffet option and it was delicious and extensive. The fresh fruits were abundant and the omelette option was very tasty. Would return here. Walk to Disneyland was around 15 mins. My only complaint is the water pressure in the shower was very low/weak.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Jekwon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love this hotel. Their beauty rest mattress is so comfortable. I got two really good nights of sleep here. Everything was super clean and to the highest standards. And the bar is amazing. Great food there. I still miss the lobster roll.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was quiet and clean
Stayed 3 nights in Sep 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. We always stay in this hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Stayed 2 nights in Sep 2025

2/10 Terrible

Mehak

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Showerhead was not working and they didn't even have a hairdryer available
Stayed 2 nights in Sep 2025

10/10 Excellent

Paul

Stayed 3 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and relaxing…fun rooftop for fireworks
Stayed 1 night in Sep 2025

10/10 Excellent

Thomas

Stayed 3 nights in Sep 2025

6/10 Okay

Baldwin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Disappointment

The hotel itself is aesthetically beautiful, with clean, well-kept rooms that made for a very comfortable stay. The property has great potential, but there were a few areas that left me disappointed. The gym, while spacious, felt underutilized. Adding a cable station or a Smith Machine would elevate it into a truly top-tier fitness center. The pool, unfortunately, is positioned so that it falls into the shade shortly after noon, which really limits its appeal for guests who want to enjoy the sun. I was also surprised to find that there was no jacuzzi, which would have been a welcome amenity. My main concern, however, was with the service. When my wife checked in ahead of me, she experienced repeated flirtatious comments from a staff member, to the point that she felt uncomfortable moving around the hotel alone. This was deeply upsetting and unacceptable, and it left me extremely offended. In addition, service at the wine tasting event on the rooftop was not ready at the advertised 5 PM start time, leaving guests waiting about 15 minutes before it began. Finally, when we asked a simple question at the front desk, one staff member responded in a condescending way that did not reflect the level of professionalism I expect at a hotel of this caliber. While the hotel is beautiful and has qualities worth appreciating, the lack of professionalism and inappropriate behavior from staff overshadowed the positives. I stay at many hotels in the area, but will not return here.
Stayed 2 nights in Sep 2025

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