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 Anaheim • 1 Room
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Anaheim Portofino Inn and Suites

3.0 out of 5.0
Overview Reviews Amenities & Policies
1831 S Harbor Blvd, Anaheim, CA
1-844-663-2269
3.6
out of 5
Average Guest Review
See all 346 reviews
Room cleanliness 3.5
Service & staff 4.0
Room comfort 3.5
Hotel condition 3.5

This hotel is most popular for:

  • Family
  • Everyone
  • Couples

Recent guest reviews

Great location. Needs more towel hooks to dry towels on.... easy parking but only one spot per reservation so plan ahead if you have multiple cars.

Room was nothing like the pictures. It is old, outdated, smelly, dusty, and overpriced. The carpet was disgusting and the walls had patches on the wallpaper. Really needs a renovation. Parking is very far ( a garage that is shared with Springhill). The bathtub/showe would get clogged when you started the water. The mirror in the bathroom had water damage and the air vent had mold and needed a good cleaning. The mini fridge would throw hot air on the outside when you would open the furniture doors. Housekeeping stopped by when my grandmother was there and they told her they would come back later because we had too much stuff. Which was 2 suitcases and 2 dufflebags at the entrance. Overall terrible, do not recommend.

Disappointment. We checked in, gathered all of our things and went to go to our room. Our key wouldn’t work. My husband had to go back to the office and have it reactivated. Later that night after walking back from Disneyland we had the same issue & I had to drag 4 exhausted kids back into the office to have our key activated, again. Both times the girl behind the desk admitted the hotel keys deactivating are a common problem. There also seem to be some plumbing issues. Our bathtub drained very very slowly & this morning we found the hallway flooded from a busted pipe. The mattresses were old and not comfortable at all. There was not adequate bedding for the double pull out bed so we had to split bedding between the king size and the pull out. Hotel also offers nothing for breakfast, although they offer room service for lunch and dinner. In my opinion, there are many other hotels much closer to the park entrance with less issues.

I really like the location. It is a walking distance to Disneyland and convenient stores are nearby as well.

Helpful staff. Good location. Good sized room with nice bunk beds for the kids and sleeper sofa fairly comfortable . Room looks old and worn. The sheer curtain panels were torn. Did mention that to staff didn’t seem too interested either way. Like the fridge and microwave in room. I am used to more updated and nicer rooms for the price I paid. But overall was pleasant experience.

Cvs close by. About 10min walk to Disneyland gates. Beds are definitely broken in but still comfortable enough to sleep in and wake up with no back problems.

Warm and friendly; wonderful staff. Walking distance to Disneyland.

I would have gave it a five-star but I had to go down and get my keys re-keyed every day I was there. Also the parking garage key didn't work every day it was pretty annoying

Literally walking distance from Disney entrance, stayed couple days for my daughters first birthday. Very close to every convenient stores. Julie who help me in front desk is superb. Very accommodating. Room is 8/10 due to room detailing. But other than that my 3 kids enjoyed the stayed and very cold air conditioning. Note: there gift shop sells a lot of Disney products for excellent price. Don’t forget to check it out.

It is a nice environment and friendly staff. Close to other businesses and attractions

Definitely an older resort and hard to find parking even though you pay for it in the resort fee. However, for the price + relation to the parks, it was perfect. An easy 10-15 minute walk. Bed was comfy, and we were upgraded to the kid suite so there was a ton of room. The bathroom showed its age, but even so I'd definitely stay here again in the future.

Still feels boutique and family owned. Was treated like a friend and welcomed guest each day we walked through the lobby.

I liked the room the suite was actually perfect for me and my mom who uses a wheel chair.little tough to bring in my full size pick up but the staff was helpful and courteous. I like the location. close to everything. overall nice.

Convenient, big room with alot of space. Stayed in kids suite. Close to Disney

There was a horrible smell in the room. Smelled like something died in the vents. We checked in late and went straight to Disneyland and when we returned at midnight with two sleeping kids we felt stuck. They said they would look into it and reimburse an amount for inconvenience but there was no follow through. Sheets were also ripped.

I liked the location of the hotel. The place was nice n the room was clean n perfect for the number of people.

Location is perfect. Room service available but no breakfast

S Harbor Blvd Anaheim CA

Hotel highlights

  • Walking distance to Anaheim Convention Center and Disney California Adventure® Park
  • Free WiFi in rooms and public areas
  • Outdoor pool
  • Fitness center

Located in Anaheim Resort, Anaheim Portofino Inn and Suites is within a 10-minute walk of popular sights such as Anaheim Convention Center and Anaheim GardenWalk. This 190-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a fitness center.


Rooms

Anaheim Portofino Inn and Suites's 190 rooms are air-conditioned and provide refrigerators, coffee makers, and phones. 37-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries. Ironing boards are also standard.


Property features

At Anaheim Portofino Inn and Suites, guests enjoy an outdoor pool, a fitness center, and a spa tub. If you drive, self parking is USD 16.00 per day, and there's also an area shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and luggage storage. Other amenities at this family-friendly hotel include free WiFi in public areas, a 24-hour business center, and a microwave in a common area.

Room options

Deluxe Room, 2 Queen Beds

Queen 2 | Sleeps 4
$104* Per night/room Nov 18 - Nov 19

Suite, 1 King Bed with Sofa bed (Sleeps 4 / French Door to Parlor)

King 1 | Sleeps 4

Two Room Kid Suite

King 1 | Sleeps 6

Deluxe Room, 2 Queen Beds, Accessible (Roll In Shower)

Queen 2 | Sleeps 4

Guest reviews for Anaheim Portofino Inn and Suites

Everyone (85) Couples (31) Business (15) Family (188) Friends (13) Other (5)
5
Friends

Great location. Needs more towel hooks to dry towels on.... easy parking but only one spot per reservation so plan ahead if you have multiple cars.

By on Nov 3, 2019

Review comment responded on Nov 4, 2019

Thank you for the nice review! It's excellent you enjoyed your time with us so much! We're delighted you appreciated our prime location. We care deeply about the happiness and satisfaction of our guests so we'll address your concerns regarding our parking with our team moving forward. We strive for excellence so we look forward to sharing an even better experience with you soon! Have a beautiful day!

1
Family with small children

Room was nothing like the pictures. It is old, outdated, smelly, dusty, and overpriced. The carpet was disgusting and the walls had patches on the wallpaper. Really needs a renovation. Parking is very far ( a garage that is shared with Springhill). The bathtub/showe would get clogged when you started the water. The mirror in the bathroom had water damage and the air vent had mold and needed a good cleaning. The mini fridge would throw hot air on the outside when you would open the furniture doors. Housekeeping stopped by when my grandmother was there and they told her they would come back later because we had too much stuff. Which was 2 suitcases and 2 dufflebags at the entrance. Overall terrible, do not recommend.

By on Oct 29, 2019

Review comment responded on Oct 30, 2019

We appreciate the feedback. It's unfortunate your stay in our hotel didn't meet your expectations. We regret you weren't satisfied with our furnishings and accommodations. We care deeply about the happiness and satisfaction of our guests so we'll address all of your concerns with our team moving forward. We do hope you give us another opportunity to share a more positive experience with you soon.

3
Families

Disappointment. We checked in, gathered all of our things and went to go to our room. Our key wouldn’t work. My husband had to go back to the office and have it reactivated. Later that night after walking back from Disneyland we had the same issue & I had to drag 4 exhausted kids back into the office to have our key activated, again. Both times the girl behind the desk admitted the hotel keys deactivating are a common problem. There also seem to be some plumbing issues. Our bathtub drained very very slowly & this morning we found the hallway flooded from a busted pipe. The mattresses were old and not comfortable at all. There was not adequate bedding for the double pull out bed so we had to split bedding between the king size and the pull out. Hotel also offers nothing for breakfast, although they offer room service for lunch and dinner. In my opinion, there are many other hotels much closer to the park entrance with less issues.

By on Oct 18, 2019

Review comment responded on Oct 18, 2019

We appreciate the feedback, MacDonald. We're happy you had a pleasant stay with us despite our services not exceeding your expectations. We'll address your concerns with the appropriate members of our team moving forward. We do hope to host you again soon for a more positive experience.

4
Family with small children Families

I really like the location. It is a walking distance to Disneyland and convenient stores are nearby as well.

By on Oct 13, 2019

Review comment responded on Oct 14, 2019

Thanks for the great rating! We are always working very hard to provide the best experiences for all of our guests. It's great to see that you enjoyed yourself! We hope you plan on visiting again soon, we'd love to have you back! Have a lovely day!

4
Family with small children

Helpful staff. Good location. Good sized room with nice bunk beds for the kids and sleeper sofa fairly comfortable . Room looks old and worn. The sheer curtain panels were torn. Did mention that to staff didn’t seem too interested either way. Like the fridge and microwave in room. I am used to more updated and nicer rooms for the price I paid. But overall was pleasant experience.

By , from Santa Clarita CA on Oct 8, 2019

Review comment responded on Oct 8, 2019

Thank you for sharing your recent stay with us. We appreciate you taking the time to share your concerns. We will certainly address these as a team to improve our level of service for the future. In the meantime, please let us know if you will be returning in the future so we can take care of you with a nice upgrade and VIP service. We thank you for choosing the Portofino Inn & Suites and look forward to showing you a seamless stay in the future! Thank you again for staying with us!

5
Partner Couples

Cvs close by. About 10min walk to Disneyland gates. Beds are definitely broken in but still comfortable enough to sleep in and wake up with no back problems.

By on Oct 7, 2019

Review comment responded on Oct 8, 2019

Thanks for the outstanding rating! We're delighted your time with us was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you. Have a splendid day!

4
Everyone

Warm and friendly; wonderful staff. Walking distance to Disneyland.

By on Sep 26, 2019

Review comment responded on Sep 26, 2019

We appreciate your lovely rating! The satisfaction of our guests is important to us so we can't wait to see you again soon. We want to share an even more fantastic experience with you next time. Have a great day!

3
Family with small children Families

I would have gave it a five-star but I had to go down and get my keys re-keyed every day I was there. Also the parking garage key didn't work every day it was pretty annoying

By on Sep 15, 2019

Review comment responded on Sep 16, 2019

Thank you for the feedback. While it's great you enjoyed your time with us so much, we regret that our services didn't meet your expectations. We hold ourselves to a higher standard so we'll be sure to discuss your feedback with our team moving forward. We look forward to hosting you again soon for a more positive experience.

5
Families Families

Literally walking distance from Disney entrance, stayed couple days for my daughters first birthday. Very close to every convenient stores. Julie who help me in front desk is superb. Very accommodating. Room is 8/10 due to room detailing. But other than that my 3 kids enjoyed the stayed and very cold air conditioning. Note: there gift shop sells a lot of Disney products for excellent price. Don’t forget to check it out.

By on Sep 10, 2019

Review comment responded on Sep 11, 2019

Thank you for the great review! We're thrilled to hear that you had a great stay with us! It's wonderful that you loved our central location and accommodating service so much! We'd love to see you again soon so we can share an even more positive experience with you. Have a fantastic day!

4
Family with small children

It is a nice environment and friendly staff. Close to other businesses and attractions

By on Sep 5, 2019

Review comment responded on Sep 5, 2019

Thank you for the great rating! It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon. We'd like to share an even better experience with you soon. Have a lovely day!

Anaheim Portofino Inn and Suites

1831 S Harbor Blvd, Anaheim, CA 92802
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