This Motel is located very close to Disneyland. It only took us about 8 minutes to walk to the main gate of Disneyland from the motel. People should understand though that this is a motel and when people are departing their room since your door faces the outside and the parking lot you will have a lot of noise coming into your room. The windows aren't very well insulated and you will hear your neighbors leaving their room early in the morning.
It was a very convenient location near to Disneyland. It was very clean and the staff was very accommodating.
In the past we were able to check out and leave our car there for the day and go to the park without any problems but this time the staff member was rude about us thinking we could do it and got very snappy with me even know he was the same one that let us park there 4 months ago?.. I have probably stayed there 5 or 6 times over the last 5-6 years and this staff member made them lose a consistent customer.
Felt safe at this property and it was just a short distance from Disneyland.
nice property
The only thing this hotel had going for them was the walkable distant to Disneyland. The room wasn't really clean. Under the sick there was rust coming out of the wall. There was dirt in the corners of the walls. We called the front desk a few times and they weren't very friendly or helpful. When I called to check out the front desk person was rude to me that I didn't tell them sooner.
It was very close to Disneyland and made it easy to walk there. Staff was friendly. You had to get your own towels from the front the front desk due to Covid. The one bad thing was that when we went to take our first shower, there was hair in the tub. They did not clean the tub well. Very low water pressure in the shower.
Place is old and gross. Carpet is disgusting and overall place is filthy and completely aged.
Walkable distance to Disneyland. Short walk to the shops/dining options at Anaheim Garden Walk. Besides Disneyland, we ventured out to Seal Beach. We found an easy route, with very few turns, without getting on the freeway. Huge bonus that the parking was free. Spots weren’t narrow, but get a couple pick ups along side you and it’s a bit of a squeeze to get in/out.
I liked everything about the property. The only thing I would recommend is providing guests a small breakfast from 6 AM to 10AM like the surrounding hotels I have stayed at do.
Staffs let us parked on our checkout day make it so convenient to do a half day in Disney.
Not what I expected, only good thing is that its close to Disneyland. Needs major remodeling, hallways are dirty and warped on 2nd floor, felt like i was walking sideways. Elevator old and needs remodeling, room was ok, sheets were old not really white anymore, mattresses old and hard can feel springs. Furniture in room old and damaged. Felt like motel 6 or worse. Paid 3 nights, stayed 1 night and got my money back left somewhere else. Dont let the reviews fools u!
We always stay at Castle Inn and Suites when we go to Disney. They are so incredibly affordable, comfortable and accommodating. I have a Service Dog and they always keep us on the bottom floor, close to the grass, and they even provide extra sheets for Dot. It really is the little things that make life easier for us. The free parking is also unmatched, and the staff are so respectful of Dot and me. See you next month guys!
The staff was soo friendly and they were able to accommodate our requests. They let us know about what locations nearby were open for any toiletries that may have been forgotten. We were able to park and check in early to be able to enjoy the park right away without worry. Walking distance from the park which was such a relief tp our tired feet.
The property was within a 10 minute walk from Disneyland and there were many dining options with a short walk too. The amenities in the room were adequate. Although not listed on their website, the room had a small fridge and a microwave.
Their is security at night .
Was very pleased with this property. Met all expectations as read on it's reviews. Hotel Store closed due to 'covid'.
The hotel was clean, the rooms were quite big and the bed was comfortable! Disneyland is just a short walk away. The only issue we had while staying there was the water in the shower was way to hot or cold there was not an in-between. One thing that could have made our stay even better was if the rooms were more castle themed because the exterior of the hotel is fantastic we just wish the interior matched.
Located in Anaheim Resort, Castle Inn and Suites is a leisurely stroll from popular sights such as Anaheim GardenWalk and Anaheim Convention Center. This 200-room hotel has an outdoor pool, free in-room WiFi, and free self parking.
36-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities. Housekeeping is available on request.
At Castle Inn and Suites, guests enjoy features like an outdoor pool, a children's pool, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with securing valuables, concierge services, and luggage storage. Additional amenities include a business center, a terrace, and laundry facilities.
This Motel is located very close to Disneyland. It only took us about 8 minutes to walk to the main gate of Disneyland from the motel. People should understand though that this is a motel and when people are departing their room since your door faces the outside and the parking lot you will have a lot of noise coming into your room. The windows aren't very well insulated and you will hear your neighbors leaving their room early in the morning.
It was a very convenient location near to Disneyland. It was very clean and the staff was very accommodating.
Thank you for the perfect 5 out of 5 score! We are so happy to see you enjoyed your visit to the Castle Inn & Suites! We work hard to make sure each of our guests has a safe, secure, and enjoyable visit to the hotel. With a location right in the heart of the Disneyland Resort, it is a great choice for guests visiting the parks. With free parking for one vehicle, free Wi Fi, and No Resort Fees, there is no better value to be found! We hope we will become your go-to hotel whenever you are in town, and we look forward to seeing you back at the hotel very soon!
In the past we were able to check out and leave our car there for the day and go to the park without any problems but this time the staff member was rude about us thinking we could do it and got very snappy with me even know he was the same one that let us park there 4 months ago?.. I have probably stayed there 5 or 6 times over the last 5-6 years and this staff member made them lose a consistent customer.
Jacob, thank you for staying with us in the past five or six years, and for your most recent visit. As mentioned in the review, we often will allow guests to leave a vehicle on property after checkout. However, this is subject to availability. The most recent stay was during a period when the hotel was sold out the day of arrival, and again on the day of departure. The hotel provides free parking on the nights of the reservation, parking expires at checkout time on the day of departure. We must adhere to the policy during busy times, or we will not have enough parking for the guests arriving the day you check out. We would love to have you come back and stay with us again. If you check out on a day when we are not projecting a full parking lot, we will definitely allow you to keep the vehicle on site after checking out. We want to be fair to all of our guests, and the only way we can provide parking for guests arriving is if the guests departing move the vehicles off site. We hope you can understand, and we hope to see you again. Thank you
Felt safe at this property and it was just a short distance from Disneyland.
Jennifer, thank you for staying with us at the Castle Inn & Suites! We are so happy to see that you enjoyed your stay with us! The location of the hotel is tough to beat, right across from the Disneyland Resort, within a 5 minute walk to the gates of the parks. Our staff appreciates your compliments, and we hope to see you again soon!
nice property
Thank you for staying with us at the Castle Inn & Suites! We appreciate the perfect score, and we are so happy to see that you enjoyed your stay! We hope over time to become your home away from home when you visit the Disneyland Resort. As one of the only hotels within walking distance of Disneyland to offer free parking for one vehicle per room, free Wi Fi, and No Resort Fees, there is no better choice for families on vacation. We are already looking forward to your next visit!
The only thing this hotel had going for them was the walkable distant to Disneyland. The room wasn't really clean. Under the sick there was rust coming out of the wall. There was dirt in the corners of the walls. We called the front desk a few times and they weren't very friendly or helpful. When I called to check out the front desk person was rude to me that I didn't tell them sooner.
Sarah, thank you for staying at the Castle Inn & Suites. Your experience is definitely not up to the standards of our hotel, or they type of experience most of our guests enjoy. If there is ever an issue in the room, please just let the front desk know and we will be happy to find a solution to the issue. We will review your comments with our staff to use them as an opportunity to make improvements for our future guests. We hope you come back to stay with us for an even better experience next time!
It was very close to Disneyland and made it easy to walk there. Staff was friendly. You had to get your own towels from the front the front desk due to Covid. The one bad thing was that when we went to take our first shower, there was hair in the tub. They did not clean the tub well. Very low water pressure in the shower.
Eric, thank you for staying with us at the Castle Inn & Suites. The location of the hotel is one of the best features, right across from the parks within a 5 to 7 minute walk from the main gates of both parks. We apologize if the tub was not cleaned to the standards of our hotel. For any concerns such as a housekeeping issue or a maintenance problem, please contact the front desk and we will do our best to make it right as soon as possible. Amenities for the room, or towels can be delivered to the room. As a safety precaution we have tried to limit the touch point between the staff and the guests, so we are not entering the rooms to provide cleaning service at this time. We hope you come back to stay with us for an even better experience in the future!
Place is old and gross. Carpet is disgusting and overall place is filthy and completely aged.
Robert, thank you for staying at the Castle Inn & Suites. It appears you did not enjoy your experience. We apologize if our hotel did not live up to your expectations. Our staff did not receive any reports or complaints about the room during your stay. If there is ever an issue, please contact the front desk and we will do our best to find a solution to the issue. We hope you have an opportunity to return to the hotel for a better experience in the future. Thank you
Walkable distance to Disneyland. Short walk to the shops/dining options at Anaheim Garden Walk. Besides Disneyland, we ventured out to Seal Beach. We found an easy route, with very few turns, without getting on the freeway. Huge bonus that the parking was free. Spots weren’t narrow, but get a couple pick ups along side you and it’s a bit of a squeeze to get in/out.
Thank you for staying with us at the Castle Inn & Suites! We are so grateful for the 5 out of 5 review! We hope to become your home away from home whenever you visit the Disneyland parks. As one of the only hotels across from the Disneyland Resort to provide free parking for one vehicle, free WiFi, and to Not charge a Resort Fee, there is no better value in town! We hope the next time you visit the parks, you will come back and stay with us again at the Castle Inn & Suites!
I liked everything about the property. The only thing I would recommend is providing guests a small breakfast from 6 AM to 10AM like the surrounding hotels I have stayed at do.
Chad, Thank you for staying at the Castle Inn & Suites. We are glad to see you enjoyed your stay with us. As one of the only hotels across from the Disneyland Resort to offer free parking for one vehicle per room, free Wi Fi, and to not charge a resort fee, it is one of the best values to be found! We appreciate the feedback regarding breakfast. We hope you come back to stay with us very soon!
Nicholas, thank you for staying at the Castle Inn & Suites. Our hotel is located right across the street from Disneyland, as mentioned it is in a great location for families visiting the parks. Most of our guests are families, with children who are excited to head out to the Disneyland Resort each day. We apologize if there was a noise issue during your stay, and for a future visit we would be happy to request a quieter location for your room. We are glad to see you enjoyed your visit, and we hope you come back to see us again.