The hotel is conveniently located but a little difficult to access as the main entrance is under construction. The lobby is massive. The staff was a bit cold. The facilities are still quite new and well maintained. The room was quiet and clean and possessed all necessary amenities. WiFi in the room ...
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Overall nice hotel. Staff was very nice and hospitable. There was one day with no water pressure. Beds were comfortable. Located about 5km from all the sights. Cool place to stay to learn about Kazak culture.
Stayed for three nights and enjoyed it very much. The staff, the attitude, amenities, choices. A real 5-star (don't know why it is listed here as a 4-star hotel). The only thing is that I stayed in 201, and the room is in the corner and has a rather small window. So, if you like daylight, you feel deprived a bit. And the hotel is kind pricey, but they have little competition, so that's understandable. Great breakfast, by the way. And the staff are just superb!
My family and I didn't know what to expect coming to a hotel in Almaty, Kazakhstan. It turned out to be a great decision. Rooms were very nice, although not what was shown in the picture. Each room had a balcony attached. All employees were nice and helpful, and most spoke enough English to help. Breakfast was included and personally thought was better than our included breakfast in St. Petersburg Russia, last leg of our trip, and Moscow's hotel which didn't have a breakfast included. There was cereal, delicious meats and fish to choose, and freshly made eggs of your choice. Location in the center of the city was pretty useful as well. We were not far from some of Almaty's top parks, including their central park and 28 Guardsmen Park. I would say the only negative thing about the hotel was the front door was on the side of the building down an alley way, off of the main road. So locating the hotel the first time was somewhat difficult, but once you knew where it was, it was easy to find. the front of the building is a coffee house, which is where the included breakfast was, and a Chinese Restaurant downstairs. Overall, I was very satisfied with Hotel Voyage and would recommend this to anyone searching for a hotel in Almaty, whether friends/family or strangers.
Generally not bad, because of pool on back yard and food in restaurant.