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Hotel Kazzhol Almaty

4.0 star property
Hotel in Almaty with a full-service spa and free breakfast

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Photo gallery for Hotel Kazzhol Almaty

Front of property - evening/night
Indoor pool
Interior
Restaurant
Junior Suite | In-room business center

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Parking included

Explore the area

Map
Gogol Street, 127/1, Almaty, 050000
  • MEGA Park
    ‪17 min walk‬
  • Zenkov Cathedral
    ‪3 min drive‬
  • Almaty Opera House
    ‪4 min drive‬
  • Almaty (ALA-Almaty Intl.)
    ‪17 min drive‬

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Room options

View all photos for Family Studio Suite

Family Studio Suite | 1 bedroom, premium bedding, minibar, in-room safe

Family Studio Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | 1 bedroom, premium bedding, minibar, in-room safe

Standard Double or Twin Room

  • 215 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite

Suite | Living room | Plasma TV

Suite

  • 474 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Studio

Comfort Studio | 1 bedroom, premium bedding, minibar, in-room safe

Comfort Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Living area | Plasma TV

Junior Suite

  • 355 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Almaty

Located in Almaly District within a short walk of Hippodrome, Hotel Kazzhol Almaty is within a mile (2 km) of MEGA Park. This 178-room, 4-star hotel has conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • MEGA Park - 17 min walk - 0.9 miles
  • Zenkov Cathedral - 3 min drive - 1.9 miles
  • Almaty Opera House - 4 min drive - 2.2 miles
  • Panfilov Park - 4 min drive - 2.2 miles
  • Republic Square - 4 min drive - 2.4 miles

Getting around

  • Almaly - 10 min drive
  • Almaty Station - 12 min drive
  • Almaty (ALA-Almaty Intl.) - 18 min drive

Restaurants

  • ‪Tandoor - ‬15 min walk
  • ‪Qassop Meatpoint - ‬14 min walk
  • ‪Мараканда - ‬5 min walk
  • ‪mr.donerci - ‬9 min walk
  • ‪Lagmanhana No.1 - ‬11 min walk

About this property

Hotel Kazzhol Almaty

Hotel in Almaty with a full-service spa and free breakfast
Hotel Kazzhol Almaty features a full-service spa, an indoor pool, and a gym. You can take advantage of free parking, along with an airport shuttle (available on request) for KZT 10000 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a conference center.
Guests can expect to find free WiFi and plasma TVs. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, minibars, and safes.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, AquaFit. Services include massages. The spa is open daily.

Languages

English, Russian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 6:00 PM on request
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting room

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 9 floors
  • Banquet hall
  • Built in 2004
  • Designated smoking areas
  • Renovated entire property - September 2022

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for KZT 10000 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: KZT 10000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: KZT 10000 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.

Property is also known as

Hotel Kazzhol
Hotel Kazzhol Almaty
Kazzhol
Kazzhol Almaty
Kazzhol Hotel
Kazzhol Hotel Almaty
Hotel Kazzhol Almaty Hotel
Hotel Kazzhol Almaty Almaty
Hotel Kazzhol Almaty Hotel Almaty

Frequently asked questions

Are free cancellation options available at Hotel Kazzhol Almaty?

Hotel Kazzhol Almaty provides free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

What's there to see near Hotel Kazzhol Almaty?

This hotel is situated in Almaly District within a short 19-minute walk of MEGA Park and also 14 minutes on foot from Hippodrome. You'll also find Zenkov Cathedral and Almaty Opera House within a short drive.

Will I be able to park at Hotel Kazzhol Almaty?

Yes, self parking is offered for free at the hotel. Electric car charging is also available for guests.

Is a spa located at Hotel Kazzhol Almaty?

AquaFit is the hotel's full-service spa and services include massages.

Does Hotel Kazzhol Almaty have a casino?

No, Hotel Kazzhol Almaty doesn't have a casino.

Is there an indoor pool at Hotel Kazzhol Almaty?

Yes, this hotel has an indoor pool.

Is Hotel Kazzhol Almaty a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a poolside bar, and a restaurant.

Are there hot tubs at Hotel Kazzhol Almaty?

No, but guests can enjoy a steam room at this hotel.

Does Hotel Kazzhol Almaty have a restaurant with a breakfast menu?

Yes, Hotel Kazzhol Almaty serves free buffet breakfast each morning from its restaurant.

Does Hotel Kazzhol Almaty allow pets to stay for free?

No, pets aren't allowed at Hotel Kazzhol Almaty.

Are there connecting rooms at Hotel Kazzhol Almaty?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Kazzhol Almaty?

The closest major airport to Hotel Kazzhol Almaty is Almaty (ALA-Almaty Intl.), which is 10.3 mi away (18 minutes by car).

Are there rooms with balconies at Hotel Kazzhol Almaty?

Yes, some guestrooms at Hotel Kazzhol Almaty offer a balcony and may feature mountain views.

Hotel Kazzhol Almaty Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 40 out of 100 reviews
Rating 8 - Good. 40 out of 100 reviews
Rating 6 - Okay. 11 out of 100 reviews
Rating 4 - Poor. 7 out of 100 reviews
Rating 2 - Terrible. 2 out of 100 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Paul, Camarillo

Liked: Cleanliness, staff & service, property conditions & facilities
The front entrance needs a ramp for bringing up luggage. There are only stairs.
Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

our go-to hotel in Almaty

this is our third or fourth stay at Kazzhol Hotel in Almaty on Gogol Street. We've greatly enjoyed this hotel It's comfortable, staff is helpful, the location is great with a large mall nearby. Breakfast is also excellent.
Stayed 1 night in Mar 2024

10/10 Excellent

Glynda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel kazzhol is off the main roads so it’s a bit quieter. It’s in a nice area of the city and it’s very convenient for getting everywhere using Yandex taxi. There are also shops and restaurants within easy walking distance. The room was spacious and comfortable, the staff were helpful and pleasant, and there are lots of choices for breakfast. Very pleasant!
Stayed 6 nights in Oct 2023

4/10 Poor

Oleksandr

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel is pretty old. I stayed two days and there were many small issues: no drinking water at arrival. dirty bathroom, housekeeper entering the room without knocking, finally, no hot water when I was leaving the hotel at 5am in the morning .. Kazzhol Park Inn was the way better.
Stayed 3 nights in Oct 2023

4/10 Poor

Verified traveler

Business traveler
Disliked: Property conditions & facilities, room comfort
Not good at all
Stayed 6 nights in Sep 2023

8/10 Good

Megan

Liked: Cleanliness, property conditions & facilities
This was a nice hotel. It is tucked away off of a larger road, making it quiet yet conveniently located. The pool and sauna facilities are nice and the breakfast is good!

6/10 Okay

DAVID

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was reasonable price and well located. The booking was for a twin room but double room provided so had to use the couch as second bed. Slow to get service to the room for sheets, duvet etc. perhaps a little understaffed at the hotel. Rooms were clean and well maintained and spacious. Pool is nice, gym is lacking equipment.
Stayed 2 nights in May 2023

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money, breakfast was good and no hassles kind of place. Property has great views of the Shymbulak alps and rooms had a balcony with table and chairs. Property is a bit tired and dated but otherwise it’s fine, reception staff spoke English

10/10 Excellent

Makhmadrasul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellence

It was so cool
Stayed 1 night in Dec 2022

2/10 Terrible

Evgeniya

Stayed 3 nights in Sep 2022

4/10 Poor

Sally

Traveled with partner
Disliked: Cleanliness, staff & service
Booked 3 nights before joining a Tour that had another 2 nights here at start and end of the trip. Originally booked a room with balcony, but had to change dates, and upgrade to Jnr suite due to unavailability of date on Expedia, which I assumed also had balcony. No fault of hotel this, but I had to downgrade again on arrival to get the balcony, (at same price) but was able to keep that room for the first 2 tour nights. The last 2 were in a standard room. No kettle in either, safe did not work in first, rooms not serviced or only partially, on several days. Rooms dirty. Food hygiene at SALT at breakfast was awful,with staff handling foods with bare hands touching their faces and noses, and guests having to handle food too, as lack of utensils. Restaurant dirty, uncleared tables, and smell of stale food/fat permeated hotel all day. Dinner in restaurant was just as poor, stale salads and breads, poorly cooked meat. Restaurant didn't have most of their advertised drinks. Bar unmanned. No outdoor space. One receptionist, who appeared to be management, was excellent; Thank-you to her. Others were friendly, but clueless, and far from helpful. No porters, no aircon in restaurant, air con in 2nd room was ineffective. Its quite a walk to decent restaurants and bars. Smoking Area outside hotel rarely cleaned. There was even a pair of women's knickers thrown on the floor in front of the second entrance, among the piles of litter. No security, anyone could wander about.
Stayed 2 nights in Sep 2022

10/10 Excellent

Aruna

Stayed 1 night in Sep 2022

8/10 Good

Oleg, Clermont

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in an older building from Soviet time. It's clean and nice overall. I enjoyed massage at the fitness center
Stayed 1 night in Aug 2022

10/10 Excellent

Tetiana

Stayed 6 nights in Jul 2022

6/10 Okay

Jonathan D

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Stayed 1 night in Sep 2019

6/10 Okay

Anthony

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

YOGESH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Kazzhol

Stayed in the hotel several times in 2018, clean, quiet with great staff. Gym is good with pool and exercise equipment. Only slight complaint is it gets very busy in the dining room at peak breakfast times.
Stayed 7 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2018

4/10 Poor

Maria Suriya

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Bring a coat or a blanket

Was very cold....frisking...entrance look a bazar! Price very night for the services.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff-and an excellent resturant!!!!!
Stayed 3 nights in Feb 2018

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities

Had what I needed, but don't expect too much.

The hotel is in a great location and has the amenities advertised. However, I found the room to be rather small and there was quite a lot of loud renovations across the hall from my room during the day. The people are this hotel's saving grace.
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, modern rooms, good location, great breakfast. OK gym. Massages are a good deal, but she'll crack some of your bones!
Stayed 1 night in Jul 2017

8/10 Good

Ineke, Birmingham, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Room was rather small but adequate, as was the bathroom which had a shower which leaked badly onto bathroom floor. A small balcony was a bonus. Staff were very helpful whenever we needed something.