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Hotel Kazakhstan

4.0 out of 5.0

Recent guest reviews

Much of the hotel could do with renovation, but it’s basically ok and does have a certain charm. The reception staff gave us the wrong room (double instead of twin) and were reluctant and sluggish about correcting their error. The view from tbe breakfast room on the top floor is exceptional. The location is convenient too.

We stayed in this hotel for three days and we don't regret it. It is a 4*hotel, but the pricing is moderate. There are some minor details that need attention (original windows, therefore not 100% tight, etc.), but this place is breathing history, so one can accept these perks (especially when considering the moderate prices). The breakfast bufet was very good with a large variety of goodies. The rooms were tidy, the staff were very friendly. And the views... Well... Go and see for yourself! I definitely do recommend this place.

This iconic hotel is the former Intourist hotel from the soviet era built in just a few years in the 70s. It is cruirently undergoing some well need refurbishing of the rooms, starting with the upper floor ones. The view is breathtaking from the top floor ( buffet breakfast room the day and disco at night ) but the staff is stucked in the older years.... as many travellers have noticed and mentioned it.

The view from my room was beautiful. I was able to open the window to get a nice autumn breeze and the bed was clean and comfortable. My shower sprayed water alllll over the place and I could not take a shower without the entire bathroom getting soaked. The breakfast had a lot of options but felt like a free-for-all with people dodging in and out trying to get the last pastry or piece of bacon. I waited for almost 30 min to get an omelet (apparently many others had ordered before me but were nowhere to be seen), but the poor omelet guy was clearly working very hard. The hotel is well located and the front desk staff were helpful. It's good value for the money, but don't expect 5 star accommodations.

Hotel is good especially want to thank you to reception desk to realize my requests immediately. Checkin and check out process was very quickly without any problems. If you stay at this hotel you need to ask about high floor and already renovated rooms. Because old rooms are very awful and old. However reconstructed rooms are perfect. Stayed 6 nights and maybe will stay again!

The hotel is very good value, it’s an iconic building with great views over the city, convenient location and good breakfast. The rooms and deco are a bit tired looking. The reception staff always seemed busy shuffling papers with not a lot of customer service happening. The hotel taxi situation is unexplainable, we were always told to wait 5 min but they never came, and they ‘lost’ the booking when we needed to catch our train - so we got one on the street.

Had a amazing out of this world experience and time in kaz, the people were so lovely and friendly, they loved trying there English and helping you in every way possible. The hotel is a bit dated but they are in the process of doing it up, we had a very nice room with a lovely view. The food was good, all types Drink was good to The hotel bar on the top floor was amazing with wow views we had breakfast there, there toilets on that floor have massive windows so u can look out, and no one can see you. There was 15 of us and we all want to go back It’s very central, and easy to get everywhere Shops museums and kobi mountain and also the big mountains to ice skate or ski Def a place to go

This hotel is very old, the conditions of rooms leave much to be desired. There are two points only: Location in town and nice view over Almaty. I got 2 single beds, small room, bathroom could be better. If you want to stay for sleep only, that is could be. Breakfast was good. I liked the location, there are a lot of good places to eat or shop in this area.

Was there for 5 nights and asked for a big room with king size bed and bath tap with view over Almaty.. I got 2 single beds, small room, shower and view over the backside of the hotel. The hotel is really old and not up to date everywhere. The first room a got was seriously bad.. The service was really bad except the breakfast that was good with a beautiful view over the city and mountain. I asked for some help in the reception and they was arrogant and not interesting when i asked for help.. I liked the location cause you are close to a lot of good places to eat or shop.

I am not sure why this is only rated the 24th best hotel in Almaty? The hotel has a 5 star feel yet is offered. at a budget price. The staff on check in are excellent and friendly, the room is spacious and the amenities in the well equipped bathroom include everything. The buffet breakfast on the 26th floor is as good as the view. What is there not to like? And the location of the hotel was ideal for me. My only complaint was the mini bar - it delayed my check out by a full 15 minutes while staff checked if I had consumed any of the many items on sale at massively over inflated prices. Personally I would recommend you to take a short walk down the street (turning right as you come out of the hotel) and buy everything you need from the well stocked supermarket - you can get a good 750ml bottle of wine for less than the 150ml offered by the hotel, similar discounts on soft drinks and do not get me started on the cost of the nuts.

Dostyk ave 52/2 Almaty

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Nightclub

Hotel Kazakhstan places you within a mile (2 km) of Almaty Opera House and Almaty Cathedral. This 4-star hotel has 202 guestrooms and offers conveniences like 3 restaurants, free in-room WiFi, and free self parking. In central Almaty, the hotel is also close to Republic Square and National Museum of Kazakhstan.


There are ample dining options with 3 onsite restaurants, including Balcony Brasserie, which specializes in Modern European cuisine. Savor a meal from the comfort of your room with 24-hour room service. Start your day off with breakfast, available for a fee.


All of Hotel Kazakhstan's 202 air-conditioned rooms provide refrigerators, coffee makers, and free bottled water. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, designer toiletries, bathrobes, and slippers. Safes, phones, and desks are also standard.

Property features

Guests of Hotel Kazakhstan enjoy a nightclub, free WiFi in public areas, and 4 meeting rooms. You can take advantage of free parking, along with an airport shuttle (available on request) for KZT 4000 per vehicle one way. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Additional amenities include a 24-hour business center, free newspapers, and laundry facilities.

Room options

Superior Double or Twin Room

Full 1 | Twin 2 | Sleeps 2

Junior Room

King 1 | Twin 2 | Sleeps 3

Junior Suite (Queen)

Queen 1 | Twin 2 | Sleeps 3

Suite (King)

King 1 | Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

31.0% of guests recommend this hotel

Total of 296 reviews