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Hotel Kazakhstan

4.0 out of 5.0

Recent guest reviews

After booking a room at the back of the hotel ( the front side is Very noisy with traffic), the hotel confirmed by telephone, that this had been arranged. When we arrived in the hotel after midnight from the airport, there was no room available at the back and the local staff could not change the room at that moment. The staff was ignorant Aboutaleb the situation and die not care about our complaint. This is the last time that we have booked at this hotel!

Unfortunately, this a nice-looking hotel is still popular because of its location and breath-taking views from top-floor rooms. The service is really bad! Front desk is so uninterested in their guests, out of 5 only 1 desk was available for check in or out and, of course, it’s caused a queue. Room was booked for 2 people but was served for only one. We had to call 8 or more times to solve. The room was dirty at first we walked in. Furniture is old (very old). Breakfast was ok, nice freshly made omelet and variety of food.

We visited Almaty recently and stayed for 4 nights at Kazakhstan Hotel. It is very centrally located with Dostyk Mall, Subway station and Kok Tobe very nearby at a walking distance. Even though, the size of the rooms are not that great and the furniture a bit worn out, they are compact enough for a peaceful sleep. Views from the higher floors are great, particularly the mountain side. There could be more variety in the breakfast in the morning and it is strongly suggested that they should have two egg serving counters instead of one as it gets very crowded in the morning as lot of people queue up for ordering omlettes etc. Overall a decent experience.

We stayed for 4 nights at Hotel Kazakhstan. We had a junior suite, which has a very small bedroom and a small living area. Its at the end of the corridor and just outside the room the lights were not working. While the room was on a higher floor and gave a magnificient view of the mountains, inside the room, many lights were not working. The TVs are really old and tiny, as is the furniture. The windows are also in a very old style and the extra bed was hard and uncomfortable. The main bed was nice though. The room had a kettle and tea bags but no milk or milk powder. One has to buy the same(never heard of this before)! The breakfast is decent but often there is no place to sit. The staff at the front desk is rude and dont smile at all. Any request to them was met with a pained look, though they delivered whatever was asked for like extra blanket, tea bags etc. There is a nice coffee shop in the lobby and wifi in the lobby works very well. In the room the wifi is average. While its an old hotel so some things are understandable, the behaviour of the staff is unacceptable.

Even thought I am live in Almaty, I stayed one night in this hotel. This hotel one of those legendary buildings in city, since in soviet time, this was the only tallest building in the city, and was build in unique way (because of earthquakes). location of this hotel just perfect, most of places in walking distance, and + beautiful view to mountains. but rooms were ok. breakfast was good, with good options. hotel provided robes and slippers (somehow not every hotel provides that)

I visited Almaty for business and purpose. I hadstayed four nights at the hotel. It is an updated former Soviet bulding that was renovated and is now a modern facility with good service. Breakfest is always included and is very good. It has good free wi fi all over. The location is very central.

This summer I traveled to Kazakhstan to discover undiscovered. A beautiful nature, hospitality of local people, rich animal world, rafting and exotic foods have left unforgettable sweet memories. Also, You can find there endless steps, deep forests, Canyons, high altitude mountains with full speed rivers to try yourself and modern gadgets like Suunto Ambit3 Vertical. It's an unique opportunity to see beauty of Mother Nature just in one trip. Jongar mountains in Jarkent region are one of the our Planets intact heavens with tales and history. Mixture of cultures and centuries of common past of living side by side of indigenous Kazakhs and there friends like Uigurs, Dungans, Chinese, Koreans and Russians will amaze you definitely. So sad that It was just a week travel due to my obligations in Helsinki. But, guys, I promise you to bring you more next year, since I have a plan to visit this Paradise of adventure again to share with you all much more. Sorry, this summer I couldn't take more pictures because of a very short life of a battery in my smartphone.

We visited on June 2017 and stayed on 23rd floor from where the views were awesome. The rooms were just sufficient to provide a comfortable stay. With all the basic amenities like telephone,flat screen LED TV,minibar it was perfectly fine for a small family of husband ,wife with a kid.Buffet breakfast was nice with lots of options for both veg and non veg people.Although the variety of food options were not there in A la Carte but the taste was good.It has a currency exchanger desk along with the reception which proved really helpful to us. At a walking distance there were few good restaurants and we found KFC around 1 km away from the hotel. Kok Tobe a tourist attraction was just 3-5 mins walking distance. Overall had a very comfortable & nice stay. NB: Do not miss Spice Mantra if you are looking for the best Indian restaurant at Almaty.

This former flagship hotel doesn't compare well with its modern competitors. My room on the 21st floor provided great views of the city and mountains. But it was small and cramped, with well used furniture and a worn carpet. The bathroom was tiny, with a barely useable showerhead and an oversized sink extending into the bathtub and taking up valuable shower space. The hot water was tempermental. The bed was comfortable and the room was quiet. They now have a new bank of 4 elevators, as well as 4 original elevators, so there were no problems waiting for a lift. Good breakfast. Staff were inconsistent - some good, others not. Check-in took 30 minutes, with one clerk trying to deal with several groups of people. Rates are cheap compared to some of its competitors, making up for some of the hotel's shortcomings.

The room was big, clean and with a nice view to mountains. It seems like the hotel is wearing down. A little renovation would be nice. They have a restaurant, which serves good food. There are many shops and restaurants nearby. There's a Georgian restaurant very close to the hotel, which had very good food.

Dostyk ave 52/2 Almaty

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Fitness center

Hotel Kazakhstan places you within a mile (2 km) of Almaty Opera House and Almaty Cathedral. This 4-star hotel has 202 guestrooms and offers conveniences like 2 restaurants, free in-room WiFi, and free self parking. In central Almaty, the hotel is also close to Republic Square and National Museum of Kazakhstan.


Enjoy dining at one of 2 onsite restaurants including Balcony Brasserie, which specializes in Modern European cuisine. Savor a meal from the comfort of your room with 24-hour room service. Start your day off with breakfast, available for a fee.


All of Hotel Kazakhstan's 202 air-conditioned rooms provide refrigerators, coffee makers, and free bottled water. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, designer toiletries, bathrobes, and slippers. Safes, phones, and desks are also standard.

Property features

Guests of Hotel Kazakhstan enjoy a fitness center, free WiFi in public areas, and 4 meeting rooms. There's free parking, and an airport shuttle (available on request) for KZT 4000 per vehicle. Front-desk staff are standing by 24/7 to assist with any requests. This hotel also has a 24-hour business center.

Room options

Superior Double or Twin Room

Full 1 | Twin 2 | Sleeps 2

Junior Room

King 1 | Twin 2 | Sleeps 3

Junior Suite (Queen)

Queen 1 | Twin 2 | Sleeps 3

Suite (King)

King 1 | Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

31% of guests recommend this hotel

Total of 275 reviews