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Park Dedeman Almaty

4.0 star property
Hotel in Almaty with spa services and a 24-hour front desk

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Photo gallery for Park Dedeman Almaty

Reception hall
Junior Room | Desk, soundproofing, iron/ironing board, free WiFi
Indoor pool
Reception
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Spa
  • Parking included
  • Laundry

Explore the area

Map
Timiryazeva st. 67/A, Almaty, 230940006335
  • Almaty Opera House
    ‪5 min drive‬
  • MEGA Park
    ‪6 min drive‬
  • Zenkov Cathedral
    ‪6 min drive‬
  • Almaty (ALA-Almaty Intl.)
    ‪21 min drive‬

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Room options

View all photos for Superior Double Room

Superior Double Room | Desk, soundproofing, iron/ironing board, free WiFi

Superior Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

Junior Room | Desk, soundproofing, iron/ironing board, free WiFi

Junior Room

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Desk, soundproofing, iron/ironing board, free WiFi

Superior Twin Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room

Executive Room | Desk, soundproofing, iron/ironing board, free WiFi

Executive Room

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Desk, soundproofing, iron/ironing board, free WiFi

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Almaty

Located in Bostandyk District, Park Dedeman Almaty is within a mile (2 km) of sights such as Casino Zodiak and Kasteev State Museum of Arts. This 4-star hotel has 110 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Almaty Central Stadium - 3 min drive - 1.2 miles
  • Dostyk Plaza - 5 min drive - 2.9 miles
  • Almaty Opera House - 5 min drive - 2.9 miles
  • MEGA Park - 6 min drive - 3.4 miles
  • Zenkov Cathedral - 6 min drive - 3.4 miles

Getting around

  • Almaly - 16 min drive
  • Almaty Station - 23 min drive
  • Almaty (ALA-Almaty Intl.) - 42 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Mr. Donerci - ‬5 min walk
  • ‪Teadot - ‬3 min walk
  • ‪Black Market - ‬4 min walk
  • ‪Marmaris Döner - ‬6 min walk

About this property

Park Dedeman Almaty

Hotel in Almaty with spa services and a 24-hour front desk
Guests of Park Dedeman Almaty enjoy an indoor pool, free WiFi in public areas, and spa services. A stay here includes free parking. The front desk is staffed 24/7 to help with luggage storage, access to locker space, and dry cleaning/laundry.
Guests can expect to find free WiFi. Electric kettles, ironing boards, and desks are also standard.
Recreational amenities at the hotel include an indoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

English, Russian, Turkish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 13.50 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • Massage
  • Spa services

Accessibility

  • No elevator

Room amenities

Bathroom

  • Private bathroom
  • Slippers

Food and drink

  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 13.50 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • There are no elevators.

Property is also known as

Park Dedeman Almaty Hotel
Park Dedeman Almaty Almaty
Park Dedeman Almaty Hotel Almaty

Frequently asked questions

What can I see near Park Dedeman Almaty?

This hotel is situated in Bostandyk District, close to Almaty Central Stadium, National Museum of Kazakhstan, and Almaty Opera House. You'll also find Dostyk Plaza and MEGA Park within a short drive.

Is there parking available at Park Dedeman Almaty?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Park Dedeman Almaty?

Spa services at the hotel include massages.

Does Park Dedeman Almaty feature a casino?

No, Park Dedeman Almaty doesn't have a casino.

Will I find an indoor pool at Park Dedeman Almaty?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Park Dedeman Almaty?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Park Dedeman Almaty have a hot tub?

No, this hotel doesn't have a spa tub.

Does Park Dedeman Almaty feature a restaurant that includes a breakfast menu?

Yes, Park Dedeman Almaty serves buffet breakfast each morning for a surcharge from its restaurant.

Will Park Dedeman Almaty allow pets to stay for free?

No, pets aren't allowed at Park Dedeman Almaty.

Are there connecting rooms at Park Dedeman Almaty?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Park Dedeman Almaty?

The closest major airport to Park Dedeman Almaty is Almaty (ALA-Almaty Intl.), which is 14.8 mi away (42 minutes by car).

Are there rooms with balconies that I can book at Park Dedeman Almaty?

No, you won't find guestrooms with balconies at Park Dedeman Almaty.

Park Dedeman Almaty Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 12 out of 16 reviews
Rating 8 - Good. 3 out of 16 reviews
Rating 6 - Okay. 0 out of 16 reviews
Rating 4 - Poor. 0 out of 16 reviews
Rating 2 - Terrible. 1 out of 16 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Business traveler
Stayed 1 night in Jan 2025

10/10 Excellent

Ehab, Mississauga

Traveled with group, Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Park Dedeman Almaty offers superior experience services compared to the average Almaty hotel. The English-speaking staff facilitated smooth communication. While the room was clean and comfortable, I think it could benefit more from additional amenities to improve and meet international hotel standards. The breakfast buffet provided minimal options and was very limited. The absence of bidet sprays in the bathroom and the lack of a welcoming lobby area were noticeable shortcomings. Additionally, the check-in and check-out processes could be streamlined for greater efficiency.
Stayed 4 nights in Nov 2024

10/10 Excellent

Soner

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Top class hotel in all respects
Stayed 2 nights in Jul 2024

10/10 Excellent

Ruxandra Mihaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb hotel near an exceptional Botanical Garden

I loved this hotel because it was at 5 min walking distance to the huge Botanical Garden full of trees, flowers, birds, ... and you could visit this Garden from 9 AM to 9 PM. As Almaty is very big as town, I found it important to have such an interesting huge Garden near. It looked like a huge forest with a lot of beautiful trees arranged in alleys, and at the entrance had also very pretty flowers. The hotel has also an excellent swimming pool and sauna as well as rooms with Mountain views or Garden views. I am fully recommending this hotel.
Stayed 3 nights in Jun 2024

2/10 Terrible

Danny

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This was the hotel from $#$. I booked the room because it has a pool and spa. Neither were open the first day and only the spa on the second day. I never had anyone clean the room or supply fresh towels. I saw a cart outside so took some towels from there. The restaurant has good food but the workers do not care about the job. It took forever for me to get seated. The workers acted like I was bothering them. Breakfast is supposed to come with a made to order omelet, scrambled eggs, etc. No one came to offer the eggs and when I asked, I was ignored. This is a beautiful hotel but the workers make it not worth visiting. The lack of advertised amenities, makes it not worth visiting. If you want a bar, be warned, it is part of the reception area.
Stayed 2 nights in May 2024

10/10 Excellent

Gang

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Sicis Srl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sicis Srl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfetto

Tutto perfetto. Hotel bello e ristorante buono
Stayed 5 nights in Nov 2024

10/10 Excellent

Akihiro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay in Almaty

The staffs were English-speaking and we had no problems communicating with them. The hotel room was clean and I had no problems. However, on the first day I arrived, there was no hot water in the shower, only cold water. The hotel said it was due to maintenance, so it could not be helped, but it was a little disappointing after a long plane ride. The next morning, the hot water came out of the shower without any problem. I ordered room service at the hotel for dinner, which was very good. There is a shopping center around the hotel, which is very convenient.
Stayed 2 nights in Sep 2024

8/10 Good

jungyul

Stayed 2 nights in Oct 2024

8/10 Good

Luca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

UGRAS

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Average

The mountain view from the restaurant floor of the hotel is excellent. Hotel staff are very helpful and willing. However, the hotel does not have a nice lobby. Check-in and check-out process takes too long. Get up early if you don't want to miss your flight. The water in the bathroom in my room was constantly getting cold and hot. That's why my shower experience was so bad.
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024