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Recent guest reviews

The rooms were nice and the staff was friendly!

Refrigerator in room didnt work. Ask to be fitted couldn't do was there 4 days, NO air conditioning in hallways, only by lobby couldn't get towels when ask told was out of them . Only 1 slow elevator. Night stuff couldn't do anything was told always to wait till morning then ask. Morning staff rude and very unfriendly. Hallway carpeting looked very dirty. I wouldn't stay ever again. Restaurant hours where bad closed on weekends. Ice machine very dirty. Vending machines didn't work

There were plenty of parking available..

The property was as expected, but it hasn't been updated in quite awhile, as evidenced by stains in the bathtub, frayed carpet, some peeling paint. The mattress was probably due to be replaced. You can tell it's overdue for a refresh. And the refreshments served at the meeting and in the "restaurant" which seemed to be a buffet, were pretty plain. For example, one type of tea.

Older facility with mold in bathrooms, Desk tried to charge me a rediciulous amount for an extra night. When I discovered the charge they could not reverse it even though they had given me no information about the cost. Won't go back!

Very easy check in, room was spotless with plenty of towels. Nice bathroom, very roomy place to stay.

For my needs this property is in an excellent location.

I really liked the friendliness of the staff from checkin to check out. I was a lone and felt really safe.

The friendly staff all over the place from checkin to check out . I was a lone snd really felt safe.

Some of the towels smelled and next door customers had dogs in their room. During night and early morning, they were barking nonstop.

Quick stay on our way to our final destination. Decent room, clean but smelled funny.

Hotel was great. The only thing that was terrible is that they had conferences going on at the hotel and everyone smoked right outside the front door. So when walking in or out of the lobby you were greeted by clouds of cigarette smoke.

Took 15 minutes at check in - front desk person was missing. Supposedly was in the bathroom.

hotel staff was great and helpful. our stay there was great. the room was comfortable the breakfast was good to.

I usually enjoy IGH properties, having stayed at many different ones in the past. This Holiday Inn Express is right across the street from the Marriott Courtyard, so a very good neighborhood and location, & the HI was about $25 less per night. I wish I'd spent the extra money for the Marriott. The front desk clerk never even said hello, no greeting, just "Last name?" when I checked in. Every night at least one other guest chose to have a loud conversation in the hallway outside my room. I poked my head out my door each time, and asked them to stop; they did, but I didn't understand why they were in the hallway and not their room in the first place. The food in the bar was good, and the servers were friendly enough. But the other guests who stayed there were rude and intrusive. I understand travelers wanting to say hello and start a conversaion, but when I went in there with a book to read, and sat by myself, I thought that would discourage people. One old man tried to buy me a drink and when I refused, the bar tender "sided" with him, saying "it's too late, he's already paid for it." We had to get the manager involved for me to be able to refuse a drink from a stranger. I told them both, I don't let strangers buy me drinks. They were like, "Why not?" I said "Why should that matter? I don't like it and I don't want it." I shouldn't have had to argue about this with the other guest, the bar tender, or the manager. If you want peace and quiet (& respect), stay elsewhere.

Fast check in - room very comfortable and very quiet

Sumneytown Pike Harleysville PA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Nightclub

Holiday Inn Lansdale - Hatfield, an IHG Hotel places you 5.1 mi (8.1 km) from XL Sports World. This 182-room, 3-star hotel welcomes guests with 2 restaurants, a 24-hour gym, and free in-room WiFi.


Dining

Enjoy dining at 1750 Bistro, one of 2 onsite restaurants. At the end of the day, unwind with a drink at the bar/lounge. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.


Rooms

Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.


Property features

Guests staying at Holiday Inn Lansdale - Hatfield, an IHG Hotel enjoy a nightclub, a 24-hour gym, and free WiFi in public areas. You can put free parking to good use if you drive. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.

Room options

Standard Room, 1 King Bed, Accessible (Hearing, Bathtub)

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Accessible (Hearing, Bathtub)

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Accessible (Hearing, Roll-In Shower)

2 Queen Beds | Sleeps 4

Guest reviews for Holiday Inn Lansdale - Hatfield, an IHG Hotel

Everyone (12) Couples (9) Business (6) Family (11) Other (3) Friends (2)
3
Everyone

By , from Verona on Sep 3, 2021

5
Partner Couples

The rooms were nice and the staff was friendly!

By on Jul 9, 2021

2
Family

Refrigerator in room didnt work. Ask to be fitted couldn't do was there 4 days, NO air conditioning in hallways, only by lobby couldn't get towels when ask told was out of them . Only 1 slow elevator. Night stuff couldn't do anything was told always to wait till morning then ask. Morning staff rude and very unfriendly. Hallway carpeting looked very dirty. I wouldn't stay ever again. Restaurant hours where bad closed on weekends. Ice machine very dirty. Vending machines didn't work

By on Jun 29, 2021

Review comment responded on Jul 5, 2021

Dear Guest, Thank you for choosing Holiday Inn and for taking the time to leave us with a review. I would like to start by sincerely apologizing for not meeting your expectations during your stay with us. Your experience definitely does not reflect how we pride ourselves in customer service and stay quality, and I'm sorry for failing you. I have made sure to bring up all of your comments to the proper departments to ensure that these issues get addressed. I hope you would consider staying with us again in the future to show that your unsatisfactory stay was an exception.

4
Family

There were plenty of parking available..

By on Jun 7, 2021

Review comment responded on Jun 7, 2021

Dear guest, Thank you for choosing Holiday Inn and for taking the time to leave a review about your stay. We appreciate you and your business and we're glad to hear that you found our property had ample parking! We hope to welcome you back again in the future. Thank you!

5
Everyone

By on Jan 22, 2021

Review comment responded on Feb 8, 2021

Dear Kay, Thank you so much for taking the time to leave us with such a great review, we really appreciate it! Please do not hesitate to stay with us again if you are ever back in the area, we would love to have you!

3
Family Business Business

The property was as expected, but it hasn't been updated in quite awhile, as evidenced by stains in the bathtub, frayed carpet, some peeling paint. The mattress was probably due to be replaced. You can tell it's overdue for a refresh. And the refreshments served at the meeting and in the "restaurant" which seemed to be a buffet, were pretty plain. For example, one type of tea.

By , from Laceyville on Mar 8, 2020

Review comment responded on Mar 16, 2020

Dear guest, Thank you for taking the time to leave us with your feedback, we value all guests input! I would like to let you know that we are set to begin our renovations this spring and would love to have you back so you can see the upgraded property! I hope you will give us the chance to serve you again soon!

1
Family Family

Older facility with mold in bathrooms, Desk tried to charge me a rediciulous amount for an extra night. When I discovered the charge they could not reverse it even though they had given me no information about the cost. Won't go back!

By on Jun 25, 2019

Review comment responded on Jun 29, 2019

I sincerely apologize for the issues you experienced during your stay here. I understand why you would be frustrated with a high rate for an extended night when not explained the cost beforehand. I will be taking the time to discuss with our team to make sure we always communicate rates with our guests when making or extending reservations. Again, I sincerely apologize for any inconvenience this may have caused and if you would like to discuss this further please do not hesitate to call me directly. I hope you change your mind and choose to stay with us when you are in the area again. Thank you!

5
Partner Couples Family

Very easy check in, room was spotless with plenty of towels. Nice bathroom, very roomy place to stay.

By on Jun 10, 2019

Review comment responded on Jun 14, 2019

We appreciate you taking the time to provide us with a 5 star review! Thank you so much and we hope to see you again!

3
Everyone

By on May 19, 2019

Review comment responded on May 23, 2019

Thank you for taking the time to provide us with your feedback. I was wondering what we could have done better to bring your score from a 3 up to a 5! Could you please let me know so that we can create a better stay for all in the future? Thank you!

3
Business Business

For my needs this property is in an excellent location.

By on May 5, 2019

Review comment responded on May 13, 2019

Thank you for choosing Holiday Inn Lansdale! I am happy to hear that you found the location to be perfect for your needs! We appreciate you taking the time to provide us with your feedback and we hope to see you again in the future!

Holiday Inn Lansdale - Hatfield, an IHG Hotel

1750 Sumneytown Pike, Harleysville, PA 19443
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