There was a drug arrest in the parking lot shortly after I checked in. Right outside my window. Would not recommend
Great room we all loved it. The area is nice. The staff was very helpful.
The property is well maintained, rooms are updated and spacious, staff was professional, and the hotel is affordable. We chose to stay in Alexandria while we visited the DC area to your museums and monuments. The hotel offers a free shuttle to the Metro. The free breakfast and cleanliness of the hotel really made for a great stay. The pool, gym, and free guest laundry room are also clean and well maintained.
I like the room setup, nice for business, clean, free parking.
Staff & cleanliness were excellent, but the breakfast could have been better.
The staff were the nicest I had ever encounter in any hotel I have stayed— particularly those working the front desk. They went out of their way at every interaction to make sure our stay and our experience within the city was perfect. The rooms were well situated. Perfect for my family of 5. The only thing missing was a safe in the room.
we were not given the room we booked, on top of that, we were checked in to a room that the AC was leaking water on the carpet,
The breakfast was great! Also, the rooms were clean and nice. Unfortunately, the hot tub was not in working condition on the last day of our stay. It was so hot that we could hardly stand it on Friday Night, but Saturday morning, it was barely warm and the jets did not work. Also, the pool doors were locked until almost 10:20 AM, and we had to contact the front desk to get the pool doors to open with our keys. The pool is supposed to be open at 10 AM. Then to find the hot tub not working adequately was a disappointment.
Great place to stay! Hot breakfast, indoor pool, big rooms, this is an excellent place for families!
Swimming pool was not clean and the water is cloudy. Room is cleaned everyday but often missing daily toiletry essentials and I had to call the front desk to get it filled. Space of our room is good.
Convenient stop to beat traffic next morning heading north. Spacing rooms for families. Good breakfast.
The rooms looked cleaned but further inspection there was ladies undergarments found in closet and between sheets. The pull out bed was horrible, the mattress was dirty and springs popping out come get it together ! The pool was nice but it was so. Dirty
Beds were motel quality at best, they sagged in and were not comfortable or firm/plush but very old and worn and not at all supportive for someone with back problems. Everything else about the room was fine. Pool was crowded and there were lots of kids playing in the hot tub. Breakfast was good, food was nice considering it was hotel food. Check in and check out was easy. The AC in the room was very loud.
Dining furniture in disrepair. Floors dirty. Carpet not vacuumed downstairs. Black stuff on the beds in two different rooms. One heater didn’t work. Dirty hand towel in one of the rooms. We were very disappointed with this hotel.
Convenient to Alexandria, Arlington, and D.C. Area. Suites are perfect for family of 5 with 2 queen beds and pull out sleeper. Mini kitchen as well. Everything functional and clean. Pool, hot tub and workout room available as well. Only downsides was water pressure was not real strong and had some trouble with temperature fluctuation.
As with most hotels, the actual hotel looked nothing like its pictures. The rooms were not clean. Our bath tub was broken. Our television didn't work. Our air condition sounded like a airplane taking off and we had to shut it off. Breakfast was terrible and we didn't even bother eating on the second day of our trip. The cleaning service did not clean our room on the first day of our stay. There was only one person working the front desk and at times no one was at the front to take care of customers. We were happy to leave. Unfortunately this was where we decided to stay for our Labor Day weekend. Fortunately we were out of the room most of the days we were here. I would not recommend this hotel to anyone.
We stayed here for a short trip to visit DC. Provided free transport to metro station. Free breakfast provided a large variety of items. Only complaint is we have a one year old and asked the front desk for an anti slip mat for the tub and were told they didn't have any (there was a sign in the bathroom that said they were available at the front desk). Made bath time tricky but we survived. Also no hair dryer in the room and the carpet could use a good scrub. There is a variety of restaurants and stores just up the road which was very convenient. Overall nice hotel and we would stay there again.
Nice one room loocks clean but stink a little bit , but generally our experience were nice.
When we got there the staff was very helpful. I do wish they had more of a selection for breakfast but it was very satisfying. The person that dropped you and picked you up at the metro was friendly and upbeat. I would definitely recommend this hotel
SpringHill Suites Alexandria is located 2.8 mi (4.5 km) from Potomac River Waterfront Park and within a 10-minute drive of MGM National Harbor. This 91-room, 3-star hotel has a 24-hour fitness center along with free in-room WiFi and free self parking.
Free buffet breakfast is offered each morning.
The 91 rooms feature kitchenettes with refrigerators and microwaves. Guests can expect 37-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. IPod docks, sofa beds, and coffee makers are also standard.
Guests of SpringHill Suites Alexandria enjoy a 24-hour fitness center, free WiFi in public areas, and conference space. There's free parking and a free train station shuttle. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a computer station, and express check-in.
There was a drug arrest in the parking lot shortly after I checked in. Right outside my window. Would not recommend
Great room we all loved it. The area is nice. The staff was very helpful.
Thank you for your great review! We hope to see you again soon!
The property is well maintained, rooms are updated and spacious, staff was professional, and the hotel is affordable. We chose to stay in Alexandria while we visited the DC area to your museums and monuments. The hotel offers a free shuttle to the Metro. The free breakfast and cleanliness of the hotel really made for a great stay. The pool, gym, and free guest laundry room are also clean and well maintained.
Thank you for your 5 out of 5 star review! Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values, “good service at a fair price.” Thank you again for taking the time to provide your feedback and we look forward to serving you again soon!
I like the room setup, nice for business, clean, free parking.
Thank you for 5 out of 5 star review. It was truly a pleasure to serve you and we hope to serve you again whenever your travels bring you back to Alexandria.
Staff & cleanliness were excellent, but the breakfast could have been better.
Thank you for your 5 out of 5 rating of your recent stay with us.I appreciate you bringing breakfast to my attention. The hotel team is committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectations of you our valued guests. We hope we can elevate your experience whenever your travels bring you back to Alexandria.
Thank you for your review
The staff were the nicest I had ever encounter in any hotel I have stayed— particularly those working the front desk. They went out of their way at every interaction to make sure our stay and our experience within the city was perfect. The rooms were well situated. Perfect for my family of 5. The only thing missing was a safe in the room.
Thank you for your review! We are so glad to hear you enjoyed your stay and we hope to see you again soon!
we were not given the room we booked, on top of that, we were checked in to a room that the AC was leaking water on the carpet,
We are so sorry to hear about the issues you had during your stay. Please contact the hotel directly for further assistance.
The breakfast was great! Also, the rooms were clean and nice. Unfortunately, the hot tub was not in working condition on the last day of our stay. It was so hot that we could hardly stand it on Friday Night, but Saturday morning, it was barely warm and the jets did not work. Also, the pool doors were locked until almost 10:20 AM, and we had to contact the front desk to get the pool doors to open with our keys. The pool is supposed to be open at 10 AM. Then to find the hot tub not working adequately was a disappointment.
Thank you so much for your feedback! Rest assured we have addressed the issues and we hope you will visit us again soon!
Great place to stay! Hot breakfast, indoor pool, big rooms, this is an excellent place for families!
Thank you for your feedback.
Thank you for taking the time to submit your review. Your comments are taken very seriously and the safety of our guests and staff are our highest priority.