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Recent guest reviews

Really nice, awesome shampoo and body wash. Paper bag breakfast was just fruit cookies and water and the carpet in the room was sticky kinda grossed me out.

I was completely disgusted with my last two visits. This used to be my go to hotel when traveling to the DC/Alexandria area for work. This last visit my room was not cleaned at all before I checked in. There were used condoms in the sink, women's lingerie in the refrigerator, the smoke detector was covered and falling out of the ceiling, the bathroom had a moldy smell and it's fan ran all night. I went to the front desk asked for a manager and a different cleaner room, they told me there wasn't one. In the morning after talking to another worker I found out there were over 30 empty rooms but the lady Jessica at the front desk just didn't want to do the extra step of moving my room. I am completely disappointed and disgusted with how bad the service and cleanliness has gotten in just a few months

Everyone was very professional and smile, that give me a nice feeling.

Great location with plenty of stores around to shop at. Breakfast at the Ihop that was included was good!

Upon arrival there were no carts for luggage. The person at the counter said they had two but had no idea where they were. The thermostat in the room did not operate properly. The deadbolt lock in the door did not work. The halls were very hot. The attached IHOP restaurant for breakfast was dirty and the seat in the booth had a tear literally a foot long. This is my second stay in this hotel and it has made a dramatic decline. I will not stay there again.

good good good place provide better breakfast !!!!

Paper thin walls. Trouble with a request for extra blanket. Breakfast was fantastic (IHOP voucher) and front desk staff was very nice. Shuttle to metro is great amenity.

Great location -friendly staff. IHOP attached with limited free breakfast

Room clean, IHOP breakfast was fast and delicious.

CLOSE TO WASHINGTON, DC, AND SHOPPING AREA ACROSS THE STREET AND MANY EATING PLACES

Staff was pleasant and it was clean. I would definitely go back.

No hot water, not a great location. Benefit was on site free parking.

The stay at the hotel adds value when you're able to park for free and the breakfast voucher to the Ihop attached to the hotel.

The hotel was nice. The people were nice. The IHOP not so much. The breakfast was free. I ate the breakfast a couple of times and a lunch and dinner I paid for. They tried to charge my card which was declined 85.00 for a 13.00 meal. I was suspicious and the way the staff acted when confronted it was obvious it was done on purpose. I am sure they have done it to other people.

Duke St Alexandria VA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • 24-hour business center

Located in Alexandria West, Fairfield Inn & Suites by Marriott Alexandria West/Mark Center is within a 10-minute drive of popular attractions such as Springfield Town Center and Fashion Center at Pentagon City. This 150-room hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.


Dining

Enjoy a bite to eat at IHOP Restaurant, the hotel's onsite restaurant.


Rooms

All 150 rooms feature coffee makers, free local calls, and desks. Guests can expect free WiFi and 42-inch flat-screen TVs with satellite channels. Designer toiletries are also standard.


Property features

Fairfield Inn & Suites by Marriott Alexandria West/Mark Center features free WiFi in public areas, a 24-hour business center, and coffee in a common area. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include free newspapers, laundry facilities, and a gift shop.

Room options

Suite, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Room, 1 King Bed

1 King Bed | Sleeps 2

Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Guest reviews for Fairfield Inn & Suites by Marriott Alexandria West/Mark Center

Everyone (7) Couples (2) Family (11)
3
Family

Really nice, awesome shampoo and body wash. Paper bag breakfast was just fruit cookies and water and the carpet in the room was sticky kinda grossed me out.

By , from chesapeake va on Sep 6, 2020

Review comment responded on Sep 6, 2020

Thank you for reaching out to us. We appreciate your honest feedback. We will make sure to address the issue and make sure to make it a pleasant stay for you next time.

3
Everyone

By on Jul 12, 2020

Review comment responded on Jul 13, 2020

Thank you for rating us but it seems there was problem during your stay. Please contact us to discuss. We are so glad you were here.

1
Business Business

I was completely disgusted with my last two visits. This used to be my go to hotel when traveling to the DC/Alexandria area for work. This last visit my room was not cleaned at all before I checked in. There were used condoms in the sink, women's lingerie in the refrigerator, the smoke detector was covered and falling out of the ceiling, the bathroom had a moldy smell and it's fan ran all night. I went to the front desk asked for a manager and a different cleaner room, they told me there wasn't one. In the morning after talking to another worker I found out there were over 30 empty rooms but the lady Jessica at the front desk just didn't want to do the extra step of moving my room. I am completely disappointed and disgusted with how bad the service and cleanliness has gotten in just a few months

By on Jun 5, 2020

Review comment responded on Jun 9, 2020

We would like to apologize for your recent experience with us. We're sorry to hear you were less than satisfied with the service. We pride ourselves on our customer service and the high-quality standards we maintain. We would like to make things right, please give us another chance to change your views with our property and service. I would like to apologize once again and assure you that we took this matter very seriously and have addressed the issue with the right department.

4
Everyone

By on Dec 24, 2019

Review comment responded on Dec 25, 2019

Thanks for staying with us. We appreciate your feedback!

5
Family Business Business

Everyone was very professional and smile, that give me a nice feeling.

By on Dec 14, 2019

Review comment responded on Dec 16, 2019

We always want to see a perfect score. It only means we did our job to make our guest happy. We are glad you were here.

5
Family Business Business

Great location with plenty of stores around to shop at. Breakfast at the Ihop that was included was good!

By on Sep 23, 2019

Review comment responded on Sep 25, 2019

thank you so much for spreading the words out regarding your experience with us. Hope to see you again on your next visit in DC/VA.

2
Family

Upon arrival there were no carts for luggage. The person at the counter said they had two but had no idea where they were. The thermostat in the room did not operate properly. The deadbolt lock in the door did not work. The halls were very hot. The attached IHOP restaurant for breakfast was dirty and the seat in the booth had a tear literally a foot long. This is my second stay in this hotel and it has made a dramatic decline. I will not stay there again.

By , from Charlotte NC on Jul 24, 2019

Review comment responded on Jul 25, 2019

we are so sorry for what have you experienced while you were and thank you for letting us know our discrepancy. Please dont think we are doing such thing overall. Give us one more chance to prove that we can do the things correctly.

4
Family Family

good good good place provide better breakfast !!!!

By on Jul 16, 2019

Review comment responded on Jul 16, 2019

Thank you. Please come and visit us again

3
Family Family

Paper thin walls. Trouble with a request for extra blanket. Breakfast was fantastic (IHOP voucher) and front desk staff was very nice. Shuttle to metro is great amenity.

By , from Salem, VA on May 26, 2019

Review comment responded on May 27, 2019

Thank You for your feedback. We apologize for the inconvenience you faced during your stay. This is definitely not the norm for us. We hope you are willing to give us a second chance to provide you better experience.

5
Partner Couples Family

Great location -friendly staff. IHOP attached with limited free breakfast

By on May 18, 2019

Review comment responded on May 18, 2019

Thank you for staying with us and hope to see you again sometime sooner. We are so glad that you were here

Fairfield Inn & Suites by Marriott Alexandria West/Mark Center

6254 Duke St, Alexandria, VA 22312
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