Room, 2 Queen Beds, Non Smoking
from $119
Holiday Inn Express Hotel and Suites Latham
3.0 out of 5.0
3.8
out of 5
Average Guest Review
See all 25 reviews
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Recent guest reviews
Room was comfortable and spacious, front desk is wonderful, pool and Jacuzzi heavenly! Only drawback was no room service. I'd recommend in a heartbeat!
Pleasant stay fast check in and check out. The breafast buffet was good and and i will definitely use the hotel again when I travel up there.
The room was good and the hotel was nice and quiet, good for sleeping. The entrance was a little hard to find as it was around the back but once I knew that it was fine.
Very nice place to stay, very friendly service, great value,
Everything went pretty well. My only complaint is that the shower pressure was very low. Didn't complain since I only had a short visit and didn't want to bother.
The room and staff were fine but there was a problem at the hotel someone set the alarm off so we had to check out at 2am
Great experience. Thank goodness for the indoor pool. It was great for the kids because the weather was so awful.
The room we got had a weird "stinky" smell... it was kind of an old room, not well kept.. AC ducts were dusty... Since we only stayed over for a night, we literally had to spray perfume and get past the night.
Free breakfast and fast internet is a travelers pleasure. The Tap Room (restaurant and Bar) has a great atmosphere. Rooms are suitably comfortable.
Really fine. Clean, not run down at all. Breakfast included with fair rate. Free Wifi an added bonus. Overall, quite comfortable. Exceeded our expectations.
The staff was extremely courteous and willing to help.
Our stay was 3 nights, a long weekend. This hotel needs to be cleaned top to bottom. There are 600 rooms in this hotel and only 1 of the 3 ice machines was working for the entire weekend. I reported this to the front desk and they advised they knew and just use the 5th floor ice machine. The first night of our stay the bathroom sink was plugged. I reported this to the front desk and it was not corrected until 5:00pm the next day. The stagnant water left a musty odor in the room. The cleaning staff did not speak English and when asked for more than the 2 towels left at cleaning service they just smiled and did not respond. We had to get additional towels everyday by calling the front desk. The breakfast area is a nice large area but it is locked all times outside of the breakfast service. Our team had to eat dinner outside under our own tents because there is no other location available that is not locked. When we asked the front desk they said they were not allowed to open any of the other areas for us to eat as a group. Some of our group met in the outside cafe but were asked to leave unless they ordered something from the hotel restaurant. There were only 2 groups at the 10 plus tables?? Sunday night the front desk had 1 person working and she was completely overwhelmed. She told us she was the only one working and we would have to wait until she had time to respond to our inquiries and then took the phone off the hook so it rang busy the rest of the night. Interestingly enough there were 3 staff members the next morning working the front desk a Monday as opposed to having more than 1 staff member on a Sunday?? I would not return to this hotel again.
I was very pleased with the hotel (room was clean and modern) and staff was outstanding. I am from the Albany/Troy area and visit every 3-4 years. I usually stay down along Wolfe Road but was tempted to change this year by price and location. I was not disappointed. This location does not have all the amenities (shopping restaurants etc) close by like the Wolfe Rd locations but most of the Albany area travel will require a car, so I did not really find that to be a problem because my travels throughout the day took me close to those kinds of places. I will admit that I have developed a bias towards HI Express after having stayed in several out here on the west coast, they are usually clean and modern and a good deal (IMHO).
Strongly recommend this hotel. Great shuttle to airport, extended my checkout time, solid breakfast, what more could you ask for a mid priced hotel.
Excellent staff, very helpful with all requests. Excellent location for airport travelers.
Helpful staff with directions and restaurant suggestions. Very clean room, and quiet! Easy access to highways.
Very clean hotel , friendly staff in a good quiet location. We were very pleased.
Very clean hotel..
The staff (from reception to breakfast personell) were very friendly and accomodating. Rooms are well-equipped; enjoyable and comfortable stay.
Wifi is only available in first floor rooms and the lobby, not the rest of the hotel. Water pressure was lousy in the shower. No refrigerator in the room. They had union troubles, so I've seen picket lines and protesters. There are just too many other hotels in Latham that have rooms with Wifi, refrigerators, good showers and no picket lines to cross!
Guest reviews for Holiday Inn Express Hotel and Suites Latham
i'll be back...
Everyone
Room was comfortable and spacious, front desk is wonderful, pool and Jacuzzi heavenly! Only drawback was no room service. I'd recommend in a heartbeat!
nice comfortable hotel with good prices.
Everyone
Pleasant stay fast check in and check out. The breafast buffet was good and and i will definitely use the hotel again when I travel up there.
visiting family
Singles
The room was good and the hotel was nice and quiet, good for sleeping. The entrance was a little hard to find as it was around the back but once I knew that it was fine.
awesome stay
Couples
Very nice place to stay, very friendly service, great value,
quick business trip
BusinessTravelers
Everything went pretty well. My only complaint is that the shower pressure was very low. Didn't complain since I only had a short visit and didn't want to bother.
wedding
GetawayWithFriends
The room and staff were fine but there was a problem at the hotel someone set the alarm off so we had to check out at 2am
wonderful staff that was very attentive an professional.
Families
Great experience. Thank goodness for the indoor pool. It was great for the kids because the weather was so awful.
something smelly...
Couples
The room we got had a weird "stinky" smell... it was kind of an old room, not well kept.. AC ducts were dusty... Since we only stayed over for a night, we literally had to spray perfume and get past the night.
nice for a business trip!
BusinessTravelers
Free breakfast and fast internet is a travelers pleasure. The Tap Room (restaurant and Bar) has a great atmosphere. Rooms are suitably comfortable.
overall nice stay
Families
Really fine. Clean, not run down at all. Breakfast included with fair rate. Free Wifi an added bonus. Overall, quite comfortable. Exceeded our expectations.
