Staff called at 10:45 demanding that I come down to the counter to run my credit card for a $100 deposit. When I told her that the deposit already was pending on my card, she disagreed and was argumentative and rude.
Check in was no hassle, room was clean, hand sanitizers around the lobby and elevator area. Staff was friendly.
Stayed one night excelent will book again if I’m in the area again.
Nice clean place and an excellent value for the price
Comfortable bed, clean rooms excellent service. Very quiet
Location was good, i.e., convenient. I did not like the absence of adequate window coverings for the ground floor room assigned - there was no way to prevent persons on the side walk or parking lot from seeing into the room, especially at night. There was no way to darken the room from street lights at night, sun by day.
The room appeared clean..until i went to get into bed and saw a BEDBUG! The staff were friendly and offered to move me but I declined.
Clean room an facilities, and convenient location, centrally located, etc..
Very good. I will definitely recommend. Nice!!!!!!!
Nice hotel for business travel. Unfortunately shower drain was clogged which put a damper on the experience.
Room was clean and comfortable, and the in-room amenities were pleasant suprises - like a small fridge, a small microwave, and a hair dryer
I will stay here again but the first day the bed was not made, one of the guilty pleasures of a hotel stay is the crisply made bed. It was Christmas Day so I would not let that stop me from one more stay but I switched to this hotel because the last one let me down with poor housekeeping over 3 stays Breakfast room was well stocked and maintained
Room was comfortable and spacious, front desk is wonderful, pool and Jacuzzi heavenly! Only drawback was no room service. I'd recommend in a heartbeat!
Pleasant stay fast check in and check out. The breafast buffet was good and and i will definitely use the hotel again when I travel up there.
Holiday Inn Express & Suites Albany Airport Area - Latham, an IHG Hotel places you within a 15-minute drive of popular attractions such as Palace Theater and The Egg. This 3-star hotel has 161 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking.
Free self-serve breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge.
All 161 air-conditioned rooms provide coffee makers, free local calls, and ironing boards. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Rooms also include wardrobes or closets. Weekly housekeeping is available.
Guests of Holiday Inn Express & Suites Albany Airport Area - Latham, an IHG Hotel enjoy an indoor pool, free WiFi in public areas, and a conference center. A stay here includes free parking. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, free newspapers, and laundry facilities.
Staff called at 10:45 demanding that I come down to the counter to run my credit card for a $100 deposit. When I told her that the deposit already was pending on my card, she disagreed and was argumentative and rude.
Check in was no hassle, room was clean, hand sanitizers around the lobby and elevator area. Staff was friendly.
Stayed one night excelent will book again if I’m in the area again.
Nice clean place and an excellent value for the price
Comfortable bed, clean rooms excellent service. Very quiet
Location was good, i.e., convenient. I did not like the absence of adequate window coverings for the ground floor room assigned - there was no way to prevent persons on the side walk or parking lot from seeing into the room, especially at night. There was no way to darken the room from street lights at night, sun by day.
The room appeared clean..until i went to get into bed and saw a BEDBUG! The staff were friendly and offered to move me but I declined.
