Front desk staff(Liz,Rebecca, and Sunday) were top notch. Bill in dining area very helpful as well.
I like the pleasant staff and the cleanliness of the place. I would recommend getting better pillows. I was alone and had to use all four that were on the bed to make one decent pillow. Other than that it was a great stay. Would recommend to freinds and family
Great stay while visiting family. Newer property. Great lighting in parking lot when we arrived. We didn’t use the bar but was nice to have on site for future visit.
Service was terrific--nice property with a bar/restaurant coffee in the morning or optional pay for breakfast.
The check-in staff was courteous and professional. Decent bar on the property and within walking distance of a good local brewery.
There were very noisy people on our floor that were loud all hours of the night and allowed their children to run up and down the hall during the night
Everything was very clean. Breakfast was extra and served in their restaurant
Staff super friendly. Hot tub wasnt hot it was luke warm. Couldnt shut curtains in room to slerp tbere was a huge light from roof top unit shinning in.
Staff was extremely friendly and helpful. We required a late check in that just kept getting later due to travel time and the front desk staff made sure that we were good to go even through shift changes. Breakfast was great too :)
I chose this property for the use of the pool and hot tub. Had to request a supply of towels, none to be found even in the used bin. Pool was cloudy and hot tub did not function. Said maintenance would be in but no evidence of that. Other issues as well. could have stayed elsewhere less expensive.
Within the city. Parking available on site. Close to highway.
The decor was warm and inviting, everything was clean and ALL of the staff was very friendly!
Modern well equipped room. Good location for downtown.
Heating/Cooling system did not work in our room. The fan we were given was loud to listen to all night. They turned the water supply off for the entire hotel before the planned scheduled time the next morning and we couldn't take showers or even brush our teeth with warm water! Terrible experience and totally mishandled by management/maintenance!
Hilton Garden Inn Akron places you within 3 miles (5 km) of popular attractions like University of Akron and Akron Civic Theater. This 139-room, 3-star hotel has conveniences like an indoor pool, free in-room WiFi, and free self parking.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. Start each morning with continental breakfast, available for a fee from 6:00 AM to 10:00 AM.
Hilton Garden Inn Akron's 139 rooms provide microwaves, refrigerators, and safes. Guests can expect to find free WiFi and wired Internet, along with 42-inch TVs. Phones, ironing boards, and free toiletries are also available.
Built in 2014, the brand new Hilton Garden Inn Akron offers an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a 24-hour business center, express check-out, and a terrace.
Front desk staff(Liz,Rebecca, and Sunday) were top notch. Bill in dining area very helpful as well.
I like the pleasant staff and the cleanliness of the place. I would recommend getting better pillows. I was alone and had to use all four that were on the bed to make one decent pillow. Other than that it was a great stay. Would recommend to freinds and family
Hello Casey. Thank you for leaving feedback. We are sorry you had issues with the pillows. Rest assured that we will work to rectify the issue. We appreciate bringing this to our attention. It is great to hear that the rest of your stay met your expectations. We hope to see you again in the near future. Safe travels!
Great stay while visiting family. Newer property. Great lighting in parking lot when we arrived. We didn’t use the bar but was nice to have on site for future visit.
Hello Steve. Thank you for taking time to leave a detailed review. We are happy to hear you enjoyed your stay and hope to see you return in the near future. safe travels!
Service was terrific--nice property with a bar/restaurant coffee in the morning or optional pay for breakfast.
We are pleased to hear that you enjoyed your visit with us. Please stop back to see us again soon. Safe travels!
The check-in staff was courteous and professional. Decent bar on the property and within walking distance of a good local brewery.
Thank you for the 5/5 review and for sharing details tied to your stay. We are happy to hear you found the staff courteous and professional and enjoyed our convenient location. We hope to see you again soon. Safe travels!
There were very noisy people on our floor that were loud all hours of the night and allowed their children to run up and down the hall during the night
Thank you for taking time to leave a review. I am sorry that their was an issue with unruly guests. Please make sure that you let a staff member know so we can immediately rectify the problem. We hope you will choose to visit with us again in the future so we can exceed your expectations. Safe travels!
Everything was very clean. Breakfast was extra and served in their restaurant
Thank you for the review! We are happy to hear that you found everything clean and look forward to accommodating you the next time you visit the area. Safe travels!
Staff super friendly. Hot tub wasnt hot it was luke warm. Couldnt shut curtains in room to slerp tbere was a huge light from roof top unit shinning in.
Thank you for the feedback. We are happy to see you found the staff to be "super" friendly. We do apologize for the lukewarm water in the hot tub and the issue with the curtains. I have passed along this information to the relevant departments for follow up. We hope to see you return soon. Safe travels!
We appreciate the 5 Star review and hope to see you again soon. Safe travels!
Thank You for your feedback
Thank you for the review and for mentioning Liz, Rebecca, Sunday, and Bill. We are happy you enjoyed your stay and hope to see you again soon. Safe travels!