Staff super friendly. Hot tub wasnt hot it was luke warm. Couldnt shut curtains in room to slerp tbere was a huge light from roof top unit shinning in.
Staff was extremely friendly and helpful. We required a late check in that just kept getting later due to travel time and the front desk staff made sure that we were good to go even through shift changes. Breakfast was great too :)
I chose this property for the use of the pool and hot tub. Had to request a supply of towels, none to be found even in the used bin. Pool was cloudy and hot tub did not function. Said maintenance would be in but no evidence of that. Other issues as well. could have stayed elsewhere less expensive.
Within the city. Parking available on site. Close to highway.
The decor was warm and inviting, everything was clean and ALL of the staff was very friendly!
Modern well equipped room. Good location for downtown.
Heating/Cooling system did not work in our room. The fan we were given was loud to listen to all night. They turned the water supply off for the entire hotel before the planned scheduled time the next morning and we couldn't take showers or even brush our teeth with warm water! Terrible experience and totally mishandled by management/maintenance!
We arrived around 10 pm. The electricity was going on and off. By the time we got to the room everything was back on. However, the power went off again at 3:30 am. My husband has to use a Cpap machine to sleep.once the power went out he was unable to sleep. We fumbled around for an hour or so getting our things packed up We left at 5:30 am and had to use a side door to exit and carry our things across the side yard.we had driven 3 hours the night before thinking we would be well rested for Saturday and the major event we attended. Due to no power, no access to hair duets, morning coffee, and breakfast, we had to leave early and would have been better off staying home and driving the 3 hours early Saturday morning.
Good location in Ohio if you would like to visit both the Football Hall of Fame and the Rock and Roll hall of fame.
very clean and very nice staff, awesome experience, other than no free breakfast it was great all around, room was spacious
Professional staff very courteous. We stayed here for our trip to the hall of fame. Great hotel. Only observation room could have used another chair.
Hilton Garden Inn Akron places you within 3 miles (5 km) of popular attractions like University of Akron and Akron Civic Theater. This 139-room, 3-star hotel has conveniences like an indoor pool, free in-room WiFi, and free self parking.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. Start each morning with continental breakfast, available for a fee from 6:00 AM to 10:00 AM.
Hilton Garden Inn Akron's 139 rooms provide microwaves, refrigerators, and safes. Guests can expect to find free WiFi and wired Internet, along with 42-inch TVs. Phones, ironing boards, and free toiletries are also available.
Built in 2014, the brand new Hilton Garden Inn Akron offers an indoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking if you drive. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, express check-out, and a terrace.
Staff super friendly. Hot tub wasnt hot it was luke warm. Couldnt shut curtains in room to slerp tbere was a huge light from roof top unit shinning in.
We appreciate the 5 Star review and hope to see you again soon. Safe travels!
Thank You for your feedback
Thank you for you feed back
Staff was extremely friendly and helpful. We required a late check in that just kept getting later due to travel time and the front desk staff made sure that we were good to go even through shift changes. Breakfast was great too :)
Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter.
Thank you for the response. We greatly appreciate all feedback. Please come stay with us again
I chose this property for the use of the pool and hot tub. Had to request a supply of towels, none to be found even in the used bin. Pool was cloudy and hot tub did not function. Said maintenance would be in but no evidence of that. Other issues as well. could have stayed elsewhere less expensive.
Thank you so much for giving us such a positive rating!
Within the city. Parking available on site. Close to highway.
Thank you so much!
Thank you for the feedback. We are happy to see you found the staff to be "super" friendly. We do apologize for the lukewarm water in the hot tub and the issue with the curtains. I have passed along this information to the relevant departments for follow up. We hope to see you return soon. Safe travels!