Staff was nice but I didn't end up staying.
Bathroom needs updating, some furniture need to be replaced
Met my needs. Easy check in, good location, clean.
Dated motel needing an update to rooms.....somewhat trashy and worn.
We stayed here for 2 days and had to change our room after the 2nd day because the heat wasn’t working correctly. The thermostat wasn’t working so the room only had one temperature and that was about 90 degrees. So most of the time we had the heat turned entirely off. In comparison to other Quality Inn in which we have stayed, the facility was in disrepair and in need of updating. There was no smoke detector in our room. The staff was very pleasant and helpful, the facility was clean and the amenities more than acceptable.
I had an unpleasant experience at my last stay that I hope was a anomaly. However, the room next to me was used for prostitution. Renting room to guests at one in the morning had having them checkout at 2:30 am only makes other guests very uncomfortable. I am now reconsidering my choice of hotel choices. I travel every month and normally stay at Quality Inn. I hope I can continue to trust Quality Inn to keep a standard of integrity.
Good location, close to shopping. Breakfast was minimal. An hour before it ended there was no fresh fruit and the eggs and sausages were almost gone.
I love staying here at this hotel cause for one its quiet and close to restaurants and stores. and the breakfast is great also. i have no problems with this hotel at all but the recent stay i had the rooms was not clean enough cause the people that had it before me had beer still in the Refrigerator and u can tell the room was over looked. and my friends room had condoms in there and socks under the bed. so the cleaning lady needs to clean alittle better but other then that it is a great hotel.
Room was a bit musty but not outright dirty. Bed was not comfortable--like sleeping on a covered springboard. Wish television could rotate, and hotel should have provided up-to-date channel listing. A few oversights by staff, such as already open soap bars. They should clean their ice machine; noticed a lot of grit. Breakfast is okay-- nothing spectacular but they do have a waffle machine and a bit of hot food. Juice is way too sweet. All in all, not too bad for the money.
It was hard to get to. The staff was rude. The hotel fire alarm kept going off in the middle of the night. The breakfast sucked.
As a frequent traveler, I generally don't expect every aspect to meet my expectations. That's asking a lot for a reasonably priced hotel. On a positive note, the bed and a.c. at this hotel were working and in good shape. However, the sink drain was partially blocked the desk chair was in shambles the lamp off/switch disabled - leaving few options for recharging devices. And the fire alarm went off twice in one evening - with no explanation or apology from the staff the next day. Housecleaning did some clean-up in the room, but didn't replace the used wash cloth.
elevator was broken when I arrived but was fixed the next day my room was on the third floor and the staff did ask if I wanted a room on a lower floor that night, but I declined
This hotel is undergoing extensive renovation. If you can overlook the work still to be done, this a good value for the area. The staff works hard to make your stay pleasant.
The motel is being renovated so some things were new and some were still old but all in all I felt it was a good value and I would stay there again.
Located within a mile (2 km) of Rosemont Country Club, Copley Inn & Suites, Copley - Akron is within 2 miles (3 km) of Summit Mall. This 102-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a gym.
Guests can expect to find free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include sitting areas, coffee makers, and free local calls.
Guests of Copley Inn & Suites, Copley - Akron enjoy a gym, free WiFi in public areas, and a business center. There's free parking if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include coffee/tea in a common area, a meeting room, and laundry facilities.
Staff was nice but I didn't end up staying.
Bathroom needs updating, some furniture need to be replaced
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Met my needs. Easy check in, good location, clean.
Thank you for letting us know what youliked about your stay here. We value your business and your feedback.
Thanks for staying with us. We appreciate your feedback!
Dated motel needing an update to rooms.....somewhat trashy and worn.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, General Manager
We stayed here for 2 days and had to change our room after the 2nd day because the heat wasn’t working correctly. The thermostat wasn’t working so the room only had one temperature and that was about 90 degrees. So most of the time we had the heat turned entirely off. In comparison to other Quality Inn in which we have stayed, the facility was in disrepair and in need of updating. There was no smoke detector in our room. The staff was very pleasant and helpful, the facility was clean and the amenities more than acceptable.
Thanks for taking time to give us your valuable feedback . We have noted your feedback and acted upon it. We are sure that you will enjoy your next stay with us .
I had an unpleasant experience at my last stay that I hope was a anomaly. However, the room next to me was used for prostitution. Renting room to guests at one in the morning had having them checkout at 2:30 am only makes other guests very uncomfortable. I am now reconsidering my choice of hotel choices. I travel every month and normally stay at Quality Inn. I hope I can continue to trust Quality Inn to keep a standard of integrity.
Thanks for taking time to give your valuable feedback as it help us to improve our services. We have noted your feedback and have taken action on it. Hope you visit us agian and we assure you that your next stay will be much better and comfortable
Good location, close to shopping. Breakfast was minimal. An hour before it ended there was no fresh fruit and the eggs and sausages were almost gone.
Thanks for your feedback and we have make a note of it. Please do visit us again and we will make sure that your stay is more comfortable and enjoyable
I love staying here at this hotel cause for one its quiet and close to restaurants and stores. and the breakfast is great also. i have no problems with this hotel at all but the recent stay i had the rooms was not clean enough cause the people that had it before me had beer still in the Refrigerator and u can tell the room was over looked. and my friends room had condoms in there and socks under the bed. so the cleaning lady needs to clean alittle better but other then that it is a great hotel.
Thanks for taking time to give your valuable feedback as it help us to improve our services. We have noted your feedback and have taken action on it. Hope you visit us agian and we assure you that your next stay will be much better and comfortable
Room was a bit musty but not outright dirty. Bed was not comfortable--like sleeping on a covered springboard. Wish television could rotate, and hotel should have provided up-to-date channel listing. A few oversights by staff, such as already open soap bars. They should clean their ice machine; noticed a lot of grit. Breakfast is okay-- nothing spectacular but they do have a waffle machine and a bit of hot food. Juice is way too sweet. All in all, not too bad for the money.
Thanks for taking time to give your valuable feedback as it help us to improve our services. We have noted your feedback and have taken action on it. Hope you visit us agian and we assure you that your next stay will be much better and comfortable
Thank you for expressing your appreciation of our staff members.