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Hotel Acapulco

Property class: 3

Choose dates to view prices

Photo gallery for Hotel Acapulco

A hotel corridor with a central open space, white railings, and a chandelier.
A white room with a bed, a window, and built-in shelving.
A hotel corridor with a central atrium, white walls, and a hanging plant.
A multi-level interior with a central staircase, white railings, and potted plants.
A multi-level building with balconies, a green sign indicating an evacuation route, and a door marked with the number 9.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
benito juarez #28, 28, Acapulco, GRO, 39300
  • Place, Tlacopanocha Beach
    ‪2 min walk‬
  • Place, Zocalo
    ‪3 min walk‬
  • Place, La Quebrada Cliffs
    ‪8 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪59 min drive‬

Room options

View all photos for Comfort Triple Room

A bedroom with a bed, a desk, a nightstand, a mirror, and a window with curtains.

Comfort Triple Room

7.8 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Quadruple Room

A hotel room with two single beds, a large mirror, a nightstand, and a window with curtains.

Family Quadruple Room

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single Room

A bedroom with a bed, a nightstand, a wardrobe, a ceiling fan, and an air conditioning unit.

Standard Single Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Acapulco

Located in Acapulco Tradicional, Hotel Acapulco is adjacent to Tlacopanocha Beach and within a 5-minute walk of Plaza Álvarez. This 40-room, 3-star hotel welcomes guests with conveniences like 10 beach bars, free in-room WiFi, and concierge services.

What's nearby

  • Tlacopanocha Beach - 2 min walk - 0.1 miles
  • Zocalo - 3 min walk - 0.2 miles
  • Our Lady of Solitude Cathedral - 5 min walk - 0.3 miles
  • La Quebrada Cliffs - 8 min walk - 0.5 miles
  • Sinfonía del Mar - 14 min walk - 0.8 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 46 min drive

Restaurants

  • ‪La Parroquia - ‬4 min walk
  • ‪Mi Piaci - ‬5 min walk
  • ‪La Costeña - ‬2 min walk
  • ‪Meztizza Restaurante - ‬15 min walk
  • ‪Mariscos Mary - ‬3 min walk

About this property

Hotel Acapulco

At Hotel Acapulco, guests have access to free WiFi in public areas and express check-out. The front desk is staffed 24 hours a day to help with concierge services and luggage storage.
Guests can expect free WiFi and 32-inch LED TVs with cable channels. Change of towels is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 10 beach bars

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Hotel Acapulco Hotel
Hotel Acapulco Acapulco
Hotel Acapulco Hotel Acapulco

Frequently asked questions

Is free cancellation available at Hotel Acapulco?

Hotel Acapulco provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Acapulco?

As of Nov 3, 2026, prices found for a 1-night stay for 2 adults at Hotel Acapulco on Nov 8, 2026 start from $29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Hotel Acapulco?

This hotel is situated in Acapulco Tradicional, just steps from Tlacopanocha Beach and Plaza Álvarez, and within a short walk of Zocalo. You'll also find La Quebrada Cliffs and Papagayo Beach within a short drive.

Is there parking available at Hotel Acapulco?

No, there isn't parking available at the hotel.

Does Hotel Acapulco feature a casino?

No, Hotel Acapulco doesn't have a casino.

Is there an indoor pool at Hotel Acapulco?

No, there is no indoor pool at this hotel.

Is Hotel Acapulco good for couples?

Amenities at this hotel that appeal to couples include 10 beach bars and concierge services.

Are there hot tubs at Hotel Acapulco?

No, there isn't a spa tub at this hotel.

Does Hotel Acapulco have a restaurant with a breakfast menu?

No, Hotel Acapulco doesn't have a restaurant that serves breakfast.

Will Hotel Acapulco allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Acapulco.

Are there connecting rooms at Hotel Acapulco?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel Acapulco?

The closest major airport to Hotel Acapulco is General Juan N. Alvarez Intl. Airport (ACA), which is 16 mi away (46 minutes by car).

Are there rooms with balconies at Hotel Acapulco?

No, there aren't any guestrooms at Hotel Acapulco that offer a balcony.

Hotel Acapulco Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 81 out of 194 reviews
Rating 8 - Good. 50 out of 194 reviews
Rating 6 - Okay. 32 out of 194 reviews
Rating 4 - Poor. 15 out of 194 reviews
Rating 2 - Terrible. 16 out of 194 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Great hotel
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Disliked: Property conditions & facilities, room comfort

Good option

Not bad for the price - great location, quiet, cold air, some warm water, and mostly solid WiFi.
Stayed 5 nights in Feb 2024
Verified review

8/10 Good

Liked: Staff & service
Not too bad for the price.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Disliked: Amenities
Nice
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I like
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Simple room with AC,TV in a central location. Walkable to the Zocolo for a great price. Downsides are there is no view, the bathroom needed updating and it’s kinda in a shady back alley. No Pool.
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Genial
Stayed 2 nights in May 2023
Verified review

4/10 Poor

Liked: Cleanliness
Ta chida
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The room was small, but everything was super clean. There is air conditioning, but you can't control that youself. The front desk staff turn it on for you. It was as adverised, a good place to stay near the zocalo.
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es muy limpio y seguro, el aire acondicionado funciona bien, el cable no tiene masque solo 3 canales y el internet funciona muy bien, lo único malo es que no tiene agua caliente pero si no te gusta el agua caliente estando en la playa está increíble. Por el precio vale la pena
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Property conditions & facilities
Esta muy bien ubicado, todo perfecto entrada y salida 24hrs y la zona es segura
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un buen hotel para hospedarse si tú idea es solo llegar a dormir con buen clima acondicionado La cama un poco dura para mí pero no hubo problema Buen precio por lo que obtienes
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta en un lugar céntrico para ir a la playa y salir a comer y beber
Stayed 4 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Excelente para lo que es, lo único es que jamás fueron a hacer limpieza aún cuando se dejó indicado y eso es algo pues que no se puede dejar pasar
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente el único detalle la ubicación pero x el precio está bien
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trato adecuando, instalaciones limpias pero aire acondicionado un poco deficiente.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel económico pero muy limpio y con el personal muy agradable y atentos Ideal para quien quiere conocer Acapulco he ir de una playa a otra ya que está a media cuadra de la costera y se pueden transportar en transporte público, además de que está a unos pocos pasos de playa tlacopanocha que tiene un oleaje tranquilo para quien va con pequeños o personas de la tercera edad, aunque el hotel no tiene restaurante en la recepción hay bastante publicidad de restaurantes cercanos y les envían los alimentos y bebidas hasta el hotel a precios muy accesibles, para mí es un hotel muy bueno con las 3 b, que por cierto a un lado del hotel ya también hay una tienda 3B y pues ya van 3 veces que nos hospedamos en *hotel Acapulco* sin duda la próxima vez también me voy a hospedar ahí mismo
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Me agradó mucho y más porque no hay ruido al exterior
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia, aire acondicionado, wifi un poco lento, pero lo demás todo bien
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio,bien ubicado para un viaje económico, lo malo es que no tiene alberca.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El baño está muy pequeño y no hay atención de nadie
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy recomendable
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unico detalle que no cuenta con estacionamiento
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
El costo beneficio es acorde al precio, los colchones muy duros solamente
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel en el interior y exterior y mobiliario de habitaciones requiere mantenimiento parece hotel antiguo y falta modernización y mejorar ya que la presentación que se supone aparece en la plataforma es moderno lo cual es una mentira.
Stayed 1 night in Feb 2026