Book 2 Star Hotels in Valparaiso

"I live in Fl and have stayed at many beach hotels but this was by far our worst experience. The pictures make the property look better than it really is. The only accurate picture is of the beach. The beach was the only saving grace of this trip. The hotel’s price to what you got was completely off. We step in our room and are instantly met with a dirty floor, smell of mold, and private area hair in the shower which showed the room was poorly cleaned. The beds weren’t poor quality and if the walls wouldn’t have been paper thin we might have been able to sleep but that wasn’t the case. All night we heard drunk people walking back and forth. Then we get awoken to the lovely sound of gun shots. The next night we got to hear drag racing for over an hour. We were told the pools were heated but only one is heated. The staff almost messed up and charged us twice draining our account. They told us it would take days to come back, no apology, and no offer of vouchers etc. We could not wait to get out of there. If you have young kids I do not recommend "

"When I booked the room it displayed room pictures and the pool that was outside and I thought I booked what it displayed but was placed in a whole different spot. There was no hot water, red stains on the shower curtain, the toilet paper holder on the wall was broken and would turn sideways when u would pull it, there were construction men outside our window so we couldn’t open it, and our view was nice but construction everywhere"

"Room was spacious and comfortable. Property beautiful."