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Hotel Colonial Playa del Carmen

3.5 star property
Comfortable Colonial aparthotel, walk to Quinta Avenida

Choose dates to view prices

Photo gallery for Hotel Colonial Playa del Carmen

Outdoor pool
Front of property
Junior Suite | Desk, free WiFi, bed sheets
Lobby sitting area
Desk, free WiFi, bed sheets
Reviews
7.6

Good

Popular amenities

  • Pool
  • Air conditioningAir conditioningAir conditioning
  • 24/7 front desk24/7 front desk24/7 front desk
  • HousekeepingHousekeepingHousekeeping
  • Free WiFiFree WiFiFree WiFi
  • Business servicesBusiness servicesBusiness services

Explore the area

Map
Playa del Carmen, QROO
  • Popular LocationQuinta Avenida4 min walk
  • Popular LocationPlaya del Carmen Main Beach6 min walk
  • Popular LocationPlaya del Carmen Maritime Terminal9 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)46 min drive

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Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | Desk, free WiFi, bed sheets

Deluxe Twin Room

  • 377 sq ft
  • Studio
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Double Room | Desk, free WiFi, bed sheets

Double Room

  • 323 sq ft
  • Studio
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Desk, free WiFi, bed sheets

Junior Suite

  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Desk, free WiFi, bed sheets

Standard Double Room

  • 431 sq ft
  • Studio
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

Suite | Desk, free WiFi, bed sheets

Suite

  • 538 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Standard Room

Standard Room | Desk, free WiFi, bed sheets

Standard Room

  • 323 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Desk, free WiFi, bed sheets

Deluxe Room

  • 377 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Desk, free WiFi, bed sheets

Deluxe Double Room

  • 377 sq ft
  • Studio
  • Sleeps 2
  • 1 Double Bed

Similar properties

Rooftop terrace
Sofía by Bunik
Pool
Spa
Free WiFi
Air conditioning
9.0 out of 10, Wonderful, (411)
The price is $52
per night
$65 total
includes taxes & fees
Jun 22 - Jun 23
Sofía by Bunik

About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Hotel Colonial Playa del Carmen is within a 10-minute drive of popular attractions such as Gran Coyote Golf and Xplor Theme Park. This 130-room, 3.5-star aparthotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a 24-hour front desk.
View more Aparthotels in Playa del CarmenOpens in a new window

What's nearby

  • Quinta Avenida - 4 min walk
  • Playa del Carmen Main Beach - 6 min walk
  • Playa del Carmen Maritime Terminal - 9 min walk
  • Mamitas Beach - 17 min walk
  • Xcaret Eco Theme Park - 12 min drive

Getting around

  • The nearest major airport is Cancun Intl. Airport (CUN): 47-min drive, 35 mi/56.3 km.

Restaurants

  • ‪Tacos Gomez - ‬2 min walk
  • ‪Aguas Frescas - ‬3 min walk
  • ‪Empanadas y Salbutes de la Juárez - ‬2 min walk
  • ‪Tortas del carmen - ‬2 min walk
  • ‪Romeo Trattoria Pizzeria - ‬2 min walk

About this property

Entire place

Hotel Colonial Playa del Carmen

Comfortable Colonial aparthotel, walk to Quinta Avenida
At Hotel Colonial Playa del Carmen, guests have access to an outdoor pool, free WiFi in public areas, and meeting rooms. The 24-hour front desk has multilingual staff ready to assist with luggage storage and tours/tickets. Additional amenities include a banquet hall and a TV in a common area.
Each apartment is air-conditioned and has an array of amenities, including a ceiling fan, a phone, and a desk. A TV comes with satellite channels, and guests can stay connected with free WiFi. Each apartment also includes free toiletries. Change of towels is available on request.
Recreational amenities at the aparthotel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Languages

English, Spanish

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Car rental

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 bathroom
  • Free toiletries
  • Shampoo
  • Shower only
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV in common areas
  • TV with satellite channels

Work spaces

  • Desk
  • Meeting rooms

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Change of towels on request
  • Housekeeping (daily)
  • Luggage storage
  • Multilingual staff
  • Phone
  • Tour and ticket assistance

Location highlights

  • In the city center

Things to do

  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Window guards
  • Fire extinguisher

General

  • 130 units
  • 2 buildings
  • 4 floors
  • Banquet hall
  • Built in 2008
  • Colonial architecture
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a first aid kit, and window guards.
  • Contactless check-out is available.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Hotel H&A
Playa del Carmen H A
Playa del Carmen Hotel H&A

Frequently asked questions

What's there to see close to Hotel Colonial Playa del Carmen?

This aparthotel is situated in Downtown Playa del Carmen within a 10-minute walk of Quinta Avenida, Playa del Carmen Main Beach, and Playa del Carmen Maritime Terminal. You'll also find Mamitas Beach and Playacar Golf Club within a short drive.

How much does it cost to stay at Hotel Colonial Playa del Carmen?

As of Jun 8, 2024, prices found for a 1-night stay for 2 adults at Hotel Colonial Playa del Carmen on Jun 11, 2024 start from $34.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at this aparthotel?

No, there isn't parking available at the aparthotel.

Does Hotel Colonial Playa del Carmen have a casino?

No, Hotel Colonial Playa del Carmen doesn't have a casino.

Will I find an indoor pool at Hotel Colonial Playa del Carmen?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

What will couples enjoy most about a stay at Hotel Colonial Playa del Carmen?

Couples staying at this aparthotel will appreciate amenities like an outdoor pool plus some apartments include soaking tubs and kitchenettes.

Are there hot tubs at Hotel Colonial Playa del Carmen?

No, there isn't a spa tub at this aparthotel.

Does Hotel Colonial Playa del Carmen have a restaurant with a breakfast menu?

No, Hotel Colonial Playa del Carmen doesn't have a restaurant that serves breakfast.

Does Hotel Colonial Playa del Carmen allow pets to stay for free?

No, pets aren't allowed at Hotel Colonial Playa del Carmen.

Are there connecting rooms at this aparthotel?

No, there aren't connecting rooms at this aparthotel.

Where is the closest airport to Hotel Colonial Playa del Carmen?

The closest major airport to Hotel Colonial Playa del Carmen is Cozumel Intl. Airport (CZM), which is 20.8 mi away (253 minutes by car).

Are there rooms with balconies at Hotel Colonial Playa del Carmen?

Yes, some apartments at this aparthotel offer a balcony where guests can enjoy pool or city views.

Hotel Colonial Playa del Carmen Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 314 out of 1070 reviews" "
Rating 8 - Good. 411 out of 1070 reviews" "
Rating 6 - Okay. 198 out of 1070 reviews" "
Rating 4 - Poor. 77 out of 1070 reviews" "
Rating 2 - Terrible. 70 out of 1070 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alfredo

Stayed 1 night in Mar 2024

10/10 Excellent

Perry Eugene

Liked: Cleanliness, property conditions & facilities
Great
Stayed 5 nights in Feb 2024

8/10 Good

James, Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Newly renovated. Friendly stall.
Stayed 8 nights in Feb 2024

10/10 Excellent

Maximino

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Feb 2024

8/10 Good

Joe

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was good as well as the location, the only bad thing was not having a parking lot.
Stayed 7 nights in Feb 2024

10/10 Excellent

Tomasz

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really nice hotel. Basic rooms. AC nice and quiet. No outside noise. As for breakfast better go outside. Restaurant that serves breakfast very disorganized, you will waste a lot of time. Hotel itself is nice and very clean.
Stayed 6 nights in Feb 2024

6/10 Okay

Richard

Liked: Room comfort
2 night stay
My stay was for only 2 days. You have to go to the front desk to ask for shampoo because they don’t put it in the room. The staff is very friendly but have very limited English, but they try to help.
Stayed 2 nights in Jan 2024

4/10 Poor

Lois

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Johnny

Liked: Cleanliness, amenities, property conditions & facilities
Just left Hotel Colonial after a 7 night stay. Everyone at the hotel from the people that worked behind the desk, to the Security Guard (Abraham), to the maids, all were so friendly and helpful and all treated me like a VIP (which I'm not!) Basic room, but a king sized bed, refrigerator, a/c, great water pressure, room safe, and tv. I couldn't find any English speaking channels, but I wasn't there to watch tv, so really not an issue. Food carts right around the corner on Calle 2. Fifth Avenue 3 blocks away. El Fogon, on Avenida 30 a 5 minute walk. Walmart & Mega app a 10-12 walk (max). I didn't use the pool, but it was very big and right behind the lobby, looked great. No elevators, but I was only 1 floor up so no issues for me. I would stay at Hotel Colonisl again without hesitation.
Stayed 7 nights in Jan 2024

10/10 Excellent

Alejandro

Stayed 5 nights in Jan 2024