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Riu Palace Mexico - All Inclusive

4.0 star property
Stylish property on the shore with 4 outdoor swimming pools

Choose dates to view prices

Photo gallery for Riu Palace Mexico - All Inclusive

Fountain
Minibar, in-room safe, blackout drapes, iron/ironing board
6 restaurants, breakfast, dinner served; Italian cuisine
Property grounds
Reception
Reviews
8.8

Excellent

Popular amenities

  • Pool
  • Restaurant
  • All inclusive
  • Spa
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
Avda. Xaman-Ha, Manzana 3, Lote 4, Condominio Playacar, Playa del Carmen, QROO, 77710
  • Popular LocationPlayacar Golf Club2 min drive
  • Popular LocationQuinta Avenida5 min drive
  • Popular LocationXcaret Eco Theme Park13 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)51 min drive

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Room options

View all photos for Suite (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite (C)

  • 506 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Jetted Tub (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub (C)

  • 506 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Superior (U))

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (Superior (U))

7.6/10 Good
  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub (M)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub (M)

  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (M)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite (M)

  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Jetted Tub (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub (L)

  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite (U)

10/10 Exceptional
  • 506 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Superior (L))

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (Superior (L))

10/10 Exceptional
  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite (L)

  • 501 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (M)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (M)

8.8/10 Excellent
  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (B2C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite (B2C)

  • 506 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub (U)

10/10 Exceptional
  • 506 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub (B2C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub (B2C)

  • 506 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (U)

7.8/10 Good
  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (E)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (E)

8.6/10 Very Good
  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (B2C CAN)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite (B2C CAN)

  • 506 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Jetted Tub (B2C CAN)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub (B2C CAN)

  • 506 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (Superior (E))

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (Superior (E))

  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C CAN)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (B2C CAN)

  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (Superior, B2C CAN)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (Superior, B2C CAN)

  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Garden View (M)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Garden View (M)

  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (B2C)

  • 420 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite (Superior, B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (Superior, B2C-US)

  • 420 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (L)

8.2/10 Very Good
  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior (C))

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (Superior (C))

  • 420 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (C)

  • 420 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Double Suite Superior

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Suite Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite Junior

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite Junior

  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Suite Superior

Minibar, in-room safe, blackout drapes, iron/ironing board

Quadruple Suite Superior

  • Sleeps 3
  • 2 Double Beds

View all photos for Double Suite Superior

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Suite Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Suite Superior

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Suite Superior

  • Sleeps 3
  • 2 Double Beds

Similar properties

Exterior
Occidental at Xcaret Destination - All Inclusive
On private beach
Pool
Breakfast included
All inclusive
8.2 out of 10, Very Good, (3380)
The price is $668
per night
$810 total
includes taxes & fees
Jun 23 - Jun 24
Occidental at Xcaret Destination - All Inclusive

About the neighborhood

Playa del Carmen

Located in Playacar, Riu Palace Mexico - All Inclusive is within 2 miles (3 km) of popular attractions such as Quinta Avenida and Playa del Carmen Main Beach. This 434-room, 4-star property has 4 outdoor pools along with a full-service spa and 6 restaurants.

What's nearby

  • Playacar Golf Club - 2 min drive
  • Quinta Avenida - 5 min drive
  • Playa del Carmen Maritime Terminal - 5 min drive
  • Playa del Carmen Main Beach - 12 min drive
  • Xcaret Eco Theme Park - 13 min drive

Getting around

  • The nearest major airport is Cancun Intl. Airport (CUN): 52-min drive, 37.1 mi/59.7 km.

Restaurants

  • ‪Rosa Roja - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Restaurante Miramare - ‬10 min walk
  • ‪Restaurante Uxmal - ‬11 min walk
  • ‪La Barra Artesanal - ‬5 min walk

About this property

Riu Palace Mexico - All Inclusive

Stylish property on the shore with 4 outdoor swimming pools
Guests of Riu Palace Mexico - All Inclusive have access to a full-service spa, 4 outdoor pools, and a children's pool. You can take advantage of free parking, along with limo/town car service. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this all-inclusive property include a gym, a sauna, and free WiFi in public areas.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Balconies, sitting areas, and minibars are other standard amenities. Housekeeping is available on request.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova has massage/treatment rooms. Services include massages. The spa is equipped with a steam room. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Don Julian
  • Krystal
  • La Bodega
  • La Dolce Vita
  • Miyagi

Things to do

  • 4 outdoor pools
  • Bicycle storage
  • Bicycles
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • Spa tub
  • Surfing/bodyboarding
  • Tennis
  • TV in common areas
  • Volleyball
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Living room
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • Art Deco architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Riu Palace
Riu Palace All Inclusive
Riu Palace Mexico
Riu Palace Mexico All Inclusive
Riu Palace Mexico All Inclusive Playa del Carmen
Riu Mexico
Riu Palace Mexico Hotel
Riu Palace Mexico Playa Del Carmen
Riu Palace Playa Del Carmen
Riu Playa Del Carmen
Rui Palace Mexico
Mexico Palace Riu
Hotel Riu Palace Mexico Riviera Maya/Playa Del Carmen
Riu Mexico Inclusive inclusiv

Frequently asked questions

Will I find all-inclusive rates at Riu Palace Mexico - All Inclusive?

Riu Palace Mexico - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include snorkeling, windsurfing, and tennis.

How much does it cost to stay at Riu Palace Mexico - All Inclusive?

As of Jun 9, 2024, prices found for a 1-night stay for 2 adults at Riu Palace Mexico - All Inclusive on Jun 10, 2024 start from $282.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Riu Palace Mexico - All Inclusive?

Riu Palace Mexico - All Inclusive offers free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

What is there to do around Riu Palace Mexico - All Inclusive?

This property is situated in Playacar within a 10-minute walk of Playacar Beach and Piste Cyclable sur Paseo Xaman-Ha. You'll also find Quinta Avenida and Playa del Carmen Main Beach within a short drive.

Is parking available on site at Riu Palace Mexico - All Inclusive?

Yes, uncovered self parking is offered for free at the all-inclusive property.

Is there a spa at Riu Palace Mexico - All Inclusive?

Renova is the property's full-service spa and services include beach massages.

Does Riu Palace Mexico - All Inclusive feature a casino at the property?

No, Riu Palace Mexico - All Inclusive doesn't have a casino.

Is there an indoor pool at Riu Palace Mexico - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools and a spa tub.

Is Riu Palace Mexico - All Inclusive good for couples?

This beachfront all-inclusive property offers plenty of amenities for couples including 4 outdoor pools, a poolside bar, and 6 restaurants.

Does Riu Palace Mexico - All Inclusive have a hot tub?

Yes, this all-inclusive property has a spa tub.

Does Riu Palace Mexico - All Inclusive have a restaurant that serves breakfast?

Yes, Riu Palace Mexico - All Inclusive has 6 restaurants, and serves free buffet breakfast each morning.

Does Riu Palace Mexico - All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Riu Palace Mexico - All Inclusive.

Does Riu Palace Mexico - All Inclusive have connecting rooms?

No, there aren't connecting guestrooms at this all-inclusive property.

Where is the closest airport to Riu Palace Mexico - All Inclusive?

The closest major airport to Riu Palace Mexico - All Inclusive is Cozumel Intl. Airport (CZM), which is 19.9 mi away (254 minutes by car).

Can I book a room with a balcony at Riu Palace Mexico - All Inclusive?

Yes, every guestroom at Riu Palace Mexico - All Inclusive comes with a balcony.

Does Riu Palace Mexico - All Inclusive host weddings?

Take advantage of the wedding venue at Riu Palace Mexico - All Inclusive if you plan to say "I do" during your trip.

Riu Palace Mexico - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 614 out of 1005 reviews" "
Rating 8 - Good. 229 out of 1005 reviews" "
Rating 6 - Okay. 87 out of 1005 reviews" "
Rating 4 - Poor. 35 out of 1005 reviews" "
Rating 2 - Terrible. 40 out of 1005 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Todd

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food and service
Stayed 6 nights in May 2024

10/10 Excellent

SUZANNE

Traveled with partner
The grounds and pools were beautiful and all the staff were very friendly. Richard at the front desk was awesome. The buffet and restaurants were very good. Only thing disappointing was that the band did not play in the square every night like the schedule promised. When the band did play, it was fun. We are not fans of the Michael Jackson show, Riu hotels should schedule more silent disco nights and live bands and fewer shows.
Stayed 9 nights in Feb 2024

10/10 Excellent

Timothy Karl, Park Hills

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good food! Especially liked the guacamole restaurant! Steak and shrimp and steak and lobster yummy.
Stayed 7 nights in Feb 2024

10/10 Excellent

Hilda Del Carmen, Bronx

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and staff are wonderful! The room is outdated but clean. There are activities thru out the entire day.
Stayed 5 nights in Feb 2024

2/10 Terrible

Vida

Stayed 15 nights in Feb 2024

8/10 Good

Milka Millie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Conception

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the big clean beach area, lots of seating. But the pool was inconvenient as people were saving loungers. They were empty for hours, I think there should be rules enforced about that.
Stayed 5 nights in Feb 2024

10/10 Excellent

Jennifer

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how it was spread out and lots of beach front property but it wasn’t overwhelming and overcrowded.

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Everything's were excellent !
Stayed 5 nights in Feb 2024

8/10 Good

Laura

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had a beautiful beach!!
Stayed 5 nights in Feb 2024