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Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

5.0 star property
Adults-only luxury on the beach
VIP Access

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Photo gallery for Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

Lobby
Couples treatment rooms, sauna, spa tub, steam room, body treatments
Exterior
The Reserve Master Suite Garden View | Egyptian cotton sheets, premium bedding, down comforters, free minibar
Restaurant
Reviews
8.6

Excellent

Popular amenities

  • All inclusive
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Hot TubHot TubHot Tub
  • Pool

Explore the area

Map
Playa del Carmen, QROO
  • Popular LocationMamitas Beach5 min drive
  • Popular LocationQuinta Avenida6 min drive
  • Popular LocationQuinta Alegría Shopping Mall6 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)45 min drive

Room options

View all photos for The Reserve Master Suite Swim Up

The Reserve Master Suite Swim Up | Egyptian cotton sheets, premium bedding, down comforters, free minibar

The Reserve Master Suite Swim Up

  • 1140 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Roulette Room Playa del Carmen or La Perla

Roulette Room Playa del Carmen or La Perla | Egyptian cotton sheets, premium bedding, down comforters, free minibar

Roulette Room Playa del Carmen or La Perla

7.9/10 Good
  • 624 sq ft
  • Sleeps 3
  • 2 Queen Beds OR 1 King Bed

View all photos for The Reserve Junior Suite Swim Up

The Reserve Junior Suite Swim Up | Egyptian cotton sheets, premium bedding, down comforters, free minibar

The Reserve Junior Suite Swim Up

9.6/10 Exceptional
  • 678 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for The Reserve Junior Suite Garden View

The Reserve Junior Suite Garden View | Egyptian cotton sheets, premium bedding, down comforters, free minibar

The Reserve Junior Suite Garden View

10/10 Exceptional
  • 678 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Garden View

Suite, Garden View | Egyptian cotton sheets, premium bedding, down comforters, free minibar

Suite, Garden View

8.2/10 Very Good
  • 839 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Master Suite Garden View

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Master Suite Garden View

  • 1140 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Garden View

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Junior Suite, Garden View

9/10 Excellent
  • 678 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for The Reserve Suite Swim Up

The Reserve Suite Swim Up | Egyptian cotton sheets, premium bedding, down comforters, free minibar

The Reserve Suite Swim Up

  • 839 sq ft
  • Sleeps 3
  • 2 Queen Beds OR 1 King Bed

View all photos for The Reserve Master Suite Garden View

The Reserve Master Suite Garden View | Egyptian cotton sheets, premium bedding, down comforters, free minibar

The Reserve Master Suite Garden View

  • 1140 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for The Reserve, Suite, Garden View

The Reserve, Suite, Garden View | Egyptian cotton sheets, premium bedding, down comforters, free minibar

The Reserve, Suite, Garden View

  • 646 sq ft
  • Sleeps 3
  • 2 Queen Beds OR 1 King Bed

View all photos for Two Bedrooms Master Suite

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Two Bedrooms Master Suite

  • 1980 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 2 Double Sofa Beds

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About the neighborhood

Playa del Carmen

Located in Luis Donaldo Colosio within a mile (2 km) of Mamitas Beach, Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive is within a few miles (5 km) of other popular sights such as Quinta Avenida. This 393-room, 5-star property has 4 outdoor pools along with a full-service spa and 14 restaurants.

What's nearby

  • Mamitas Beach - 5 min drive
  • Quinta Avenida - 6 min drive
  • Quinta Alegría Shopping Mall - 6 min drive
  • Playa del Carmen Main Beach - 10 min drive
  • Xcaret Eco Theme Park - 19 min drive

Getting around

  • The nearest major airport is Cancun Intl. Airport (CUN): 46-min drive, 33.2 mi/53.4 km.

Restaurants

  • Sunset Grill - 4 min walk
  • Naos - 1 min drive
  • Illy Cafe - 3 min walk
  • Hadar - 1 min drive
  • La Jungla de la Riviera - 4 min drive

About this property

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

Adults-only luxury on the beach
Guests of Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive have access to a full-service spa, 4 outdoor pools, and a gym. A stay here includes free parking. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this adults-only property include free WiFi in public areas, a spa tub, and meeting rooms.
Guests can expect free WiFi and 50-inch flat-screen TVs with cable channels. Beds are dressed in Egyptian cotton sheets and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include free minibar items, furnished balconies, and safes.
4 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

YHI Spa has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 14 restaurants
  • 15 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Capella
  • Kanna Beach Club
  • Sal Steak Cave
  • The Lunch Box
  • Tori

Things to do

  • 4 outdoor pools
  • Farming classes
  • Fitness classes
  • Full-service spa
  • Health club
  • Pilates classes
  • Shopping
  • Snorkeling
  • Spa tub
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (25,005 square feet of space)
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • Elevator (39 inch wide door)

More

  • 3 floors
  • 5 buildings
  • Ballroom
  • Built in 2011
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Toothbrush and toothpaste (on request)
  • Towels

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Free stocked minibar
  • Limited room service

Outdoor space

  • Furnished balcony

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: MXN 33 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Contactless check-in and contactless check-out are available.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Paradisus Perla All Adult All Inclusive
Paradisus Playa del Carmen La Perla All Adult All Inclusive
Paradisus Playa Carmen Perla All Adult/All Inclusive
Paradisus Perla All Adult/All Inclusive
Paradisus Playa Carmen Perla Adult/All
Paradisus Perla Adult/All
Paradisus Playa del Carmen La Perla All Adult/All Inclusive
Paradisus Playa Carmen Perla Adults /All Inclusive
Paradisus Playa del Carmen La Perla All Adult/All Inclusive

Frequently asked questions

Are free cancellation options available at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ?

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive offers free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive on Jun 7, 2024 start from $339.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ?

This property is situated in Luis Donaldo Colosio within a short 12-minute walk of Punta Esmeralda Beach and also 19 minutes on foot from Playa 88. You'll also find Playa del Carmen Main Beach and Mamitas Beach within a short drive.

Will I be able to park at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ?

Yes, self parking is offered for free at the all-inclusive property.

Is there a spa at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ?

YHI Spa is the property's spa and services include deep-tissue massages, sports massages, reflexology, and aromatherapy.

Does Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive feature a casino on the premises?

No, Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive doesn't have a casino.

Is there an indoor pool at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools and a spa tub.

What do couples enjoy most about Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ?

This adults-only all-inclusive property offers many amenities for couples such as a beach bar and 4 outdoor pools with some guestrooms featuring private pools.

Are there hot tubs at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive feature a restaurant that includes a breakfast menu?

No, Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive doesn't have a restaurant that serves breakfast.

Will Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive though service animals are welcome.

Does Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive have connecting rooms?

No, there aren't connecting guestrooms at this all-inclusive property.

How close is the airport from Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ?

The closest major airport to Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive is Cozumel Intl. Airport (CZM), which is 23.6 mi away (259 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is around 29.6 mi away.

Can I book a room with a balcony at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ?

Yes, every guestroom at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive comes with a furnished balcony with some featuring ocean or garden views.

Does Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive .

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 607 out of 1012 reviews" "
Rating 8 - Good. 229 out of 1012 reviews" "
Rating 6 - Okay. 88 out of 1012 reviews" "
Rating 4 - Poor. 48 out of 1012 reviews" "
Rating 2 - Terrible. 40 out of 1012 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Vasilii Kiprianovich

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nothing special
Stayed 5 nights in Feb 2024

6/10 Okay

Jared

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was lovely and the staff were friendly. The biggest issue was with the food. The only restaurant that did not require a reservation was Hadar and it was a buffet that served all three meals. The food at Hadar was barely adequate at times. Occasionally we found a tasty dish there. All the other restaurants on the "Adult Only" side were lacking in flavor and variety. The best restaurant was Mole (family side). There were inconsistencies with the Melia website and the actual restaurants within the complex. When we asked about the type of food served at each restaurant we were told conflicting information. Sol (the steakhouse) was a huge disappointment. We knew we would have to pay for this restaurant, but never expected to pay $9 for a $3 bottle of water and $52 for top sirloin that was tough (cooked medium). The biggest shock was the $108 for a ribeye!!! I am gluten sensitive and the options were extremely limited and thank goodness I do not have Celiac. Because of the difficulty with reserving restaurants and the mediocre food we will not be going back to Paradisus again.
Stayed 7 nights in Feb 2024

10/10 Excellent

Evelyn

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time coming to this Paradisus La Perla Resort in Playa Del Carmen. I must say this has been by far one of the best all inclusive experiences at this luxurious resort. We booked a swim suite and it was the best decision we've ever made, as we made the best of our swim up since we arrived. Overall, great stay, great staff, great food and definitely a great atmosphere. Everything was beautiful about this resort. I would definitely be coming back here with my friends and family. Wendy- waitress from the reserve section, & La Palapa restaurant was very exceptional. She gave good recommendations drinks/food. She was the best. Oscar- waiter from reserve section & Fahrenheit Poolside restaurant was very attentive to our needs and he always made sure we had our drinks / food- was very on top of his service. He was awesome. Julie- Reserve Concierge was always attentive to our needs and ensuring we never missed any events, & helped set our dinner reservations to run smoothly. She has such a sweet personality and definitely made you feel like you were at home. She’s the sweetest, the best and will definitely request her for my next stay. Flor-house keeper was always on top of our room and always made sure we had everything we needed to make our stay welcome. She's the sweetest. Julio- waiter from Reserve beach hands down AMAZING! Never went thirsty, he made sure we were taken care of. Alfredo waiter from Reserve pool was sweet, funny and was on top of our food and drinks!
Stayed 6 nights in Feb 2024

8/10 Good

Walter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Paradisus La Perla experience was overall an 8 out of 10. Our primary interest to stay there was due to the Jr Swim-up rooms available. The rooms were nice, but the sofas were uncomfortable to sit on. Unfortunately, we were not able to fully enjoy the swim-up room capability due to the pool water temperature being extremely cold. Had the water been heated, it would have been a game changer for sure. The hotel catered to adults, but the music played all day by the DJ made it too loud for anyone to really enjoy quiet time. Even the quiet zones were not quite due to the DJ music. Too much party outside of our room. The gym was adequate, but the equipment was outdated, and some pieces were out of service. Finally, we did not like the sales pressure by the concierge staff to attend Malia Circle promotion meetings-seemed to pushy and could have done without that type of intrusion. Other than that, we will try a different Malia Property in the future and see how it goes.
Stayed 5 nights in Feb 2024

10/10 Excellent

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big bathroom with double showers. No beach views from rooms.
Stayed 4 nights in Feb 2024

10/10 Excellent

David Anthony Christopher

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Reserve at La Perla is definitely worth the upgrade. Before you even arrive you are in contact with a personal concierge that can make all of your restaurant reservations in advance. The rooms are spacious and beautiful, and the access to the additional restaurants and spa is an outstanding bonus. Onsite, having a personal concierge to answer all your questions and handle any inquiries you have makes the entire experience worry-free. As for the property, La Perla is stunning. The grounds are well kept, the pools are fantastic, and the atmosphere is a good mix of serene and relaxing, or upbeat and energetic, depending on where to are. The only cons (and these might not matter to some people, as they didn't matter to me), are: 1- there is no Theatre or Main-Entertainment pavilion, which is even more noticeable on rainy days, when the outdoor scheduled activities are not possible. 2 -the beach had lots of seaweed piling up and a pretty bad odour. Fortunately the lush mangrove forest that surrounds the property block all of this smell from reaching the resort. My wife and I definitely enjoyed our stay at La Perla, and she was particularly happy to see the degree to which the resort has made eco-conscious efforts in everything it does. We will come back again for sure!
Stayed 4 nights in Feb 2024

10/10 Excellent

Edgar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Resort, over the top nice! Great staff, food options and food itself was great, fully recommend this resort! And we will for sure be back in the future.
Stayed 8 nights in Feb 2024

10/10 Excellent

Brooke, Elkhart

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time to visit Paradisus La Perla and we loved it just as much as the first time. The service and the food are the best! Some of the rooms are a little dated and need new paint and such but the beauty of the rooms and the whole resort well outweighs this. We especially wanted to mention Oscar, Nancy and Pech Pech went out of his way to get us more drinks by the pool! They really do take care of you! We didn’t upgrade to the Reserve side of the resort! You still get great service and everything you need without it but one day I would like to try it just for the separate pool area! All in all the value you get for the money is awesome!!! We love Paradisus!!!
Stayed 3 nights in Feb 2024

6/10 Okay

Natasha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a quick get away for my husband and I for Valentines Day. Upon arrival we were greeted with a nice cool cloth and a drink. We did arrive early and was able to eat breakfast and walk throughout the hotel until our room was ready. Shout out to Orlando in the buffet area he kept our drinks full and the food was good. I would have to say the property is beautiful and full of nature. I did get a massage by Barbara and she was excellent. We didn’t try all the restaurants however we did try Fuego which was just ok and service was slow. But Elvis was great he kept our drinks full too. Fahrenheit was just ok pool side and Bana we didn’t like. I will admit despite slow service everyone was working really hard. Our room was nice we enjoyed the full size tub and shower. Also shoutout to the Super Bowl crew who detailed all the food and decorations it was amazing. We also loved the Valentine picture prop. Overall our stay was pleasant, quiet, and relaxing. The people were very friendly as well. They do have a family sister property next to the adults only that you can visit as well.
Stayed 3 nights in Feb 2024

8/10 Good

Mitradevi Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time at La Perla, we were delighted to be back. The accommodation was wonderful and the Yoga provided by Elena was fantastic. We were happy with the entertainment by the pool and with the service provided by our Concierge Julie. What we didn't like was the waking up at 7am to get a bed by the pool, because literally everyone else was doing the same. The pool boys didn't come around to remove towels when the beds were not being used and the fact that you have to scramble like this is not worthy of a 5 star resort. It's clear that the large 'party' pool is the place to be so perhaps get a better system in place for getting a bed. The service at Fuego and Bana were very slow, there was a disconnect between the hostess and wait staff. All too often we were waiting for menus, then drinks and then actual service. It seemed to me that these restaurants were not adequately staffed and the staff had to serve too many tables. But this is still a great hotel, and these are small issues that can be easily resolve.
Stayed 4 nights in Feb 2024