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BlueBay Grand Esmeralda All Inclusive

4.0 star property
Stylish property on the shore with 3 outdoor swimming pools

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Photo gallery for BlueBay Grand Esmeralda All Inclusive

3 outdoor pools
4 bars/lounges, poolside bar
Deluxe Room, Partial Ocean View | Free minibar, in-room safe, blackout drapes, iron/ironing board
Children's play area - outdoor
Lobby sitting area
Reviews
6.6

Popular amenities

  • All inclusive
  • Pool
  • Restaurant
  • Breakfast includedBreakfast includedBreakfast included
  • BarBarBar
  • Hot TubHot TubHot Tub

Explore the area

Map
Carretera Federal Chetumal, Puerto Juarez Km. 300, Playa del Carmen, QROO, 77710
  • Popular LocationTres Rios Ecopark7 min drive
  • Popular LocationEl Camaleón Mayakoba Golf Course7 min drive
  • Popular LocationMaroma Beach12 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)42 min drive

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Room options

View all photos for Suite, 1 King Bed, Jetted Tub (Emerald)

View from room

Suite, 1 King Bed, Jetted Tub (Emerald)

  • 688 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Pool Access, Garden View (Emerald)

Suite, Pool Access, Garden View (Emerald) | Free minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Pool Access, Garden View (Emerald)

8.9/10 Excellent
  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, Partial Ocean View

Deluxe Room, Partial Ocean View | Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, Partial Ocean View

7.2/10 Good
  • 377 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View | Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, Ocean View

  • 376 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Garden View

Deluxe Room, Garden View | Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, Garden View

  • 376 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Playa del Carmen

Located in Riviera Maya, BlueBay Grand Esmeralda All Inclusive is 1.9 mi (3.1 km) from El Camaleón Mayakoba Golf Course and within a 10-minute drive of other popular attractions like Gran Coyote Golf. This 979-room, 4-star property welcomes guests with 3 outdoor pools, 5 restaurants, and free in-room WiFi.

What's nearby

  • Tres Rios Ecopark - 7 min drive
  • El Camaleón Mayakoba Golf Course - 7 min drive
  • Gran Coyote Golf - 9 min drive
  • Maroma Beach - 12 min drive
  • Quinta Avenida - 14 min drive

Getting around

  • The preferred airport is Cancun Intl. Airport (CUN): 42-min drive, 28.4 mi/45.8 km.

Restaurants

  • ‪Jaal-Ha - ‬8 min walk
  • ‪El Charro - ‬8 min drive
  • ‪Black & White - ‬1 min walk
  • ‪Bar Columpios - ‬19 min walk
  • ‪Beach Bar - ‬6 min walk

About this property

BlueBay Grand Esmeralda All Inclusive

Stylish property on the shore with 3 outdoor swimming pools
Guests of BlueBay Grand Esmeralda All Inclusive enjoy 3 outdoor pools, a children's pool, and a gym. Free parking is available if you drive. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and luggage storage. Other amenities at this all-inclusive property include a sauna, outdoor tennis courts, and free WiFi in public areas.
Guests can expect to find free WiFi and LCD TVs with cable channels. Bathrooms have hair dryers, free toiletries, and bathrobes. Free minibar items, balconies or patios, and ceiling fans are other standard amenities.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Gym
  • Kayaking
  • Personal motorized watercraft
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Shopping
  • Spa tub
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • 8 buildings
  • Built in 2006
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

Outdoor space

  • Balcony/patio

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3 PM—-1:00 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Bay Blue Grand Esmeralda
Blue Bay All Inclusive
Blue Bay Esmeralda Grand
Blue Bay Grand Esmeralda All Inclusive Playa del Carmen
Blue Bay Grand Esmeralda Playa del Carmen
Blue Grand
Blue Grand Bay Esmeralda
Esmeralda Blue Bay
Grand Blue Bay Esmeralda
Grand Esmeralda Blue Bay
Blue Bay Grand Esmeralda All Inclusive All-inclusive property
Blue Bay Grand Esmeralda All Inclusive
BlueBay Grand Esmeralda All Inclusive Playa del Carmen
BlueBay Grand Esmeralda All Inclusive All-inclusive property

Frequently asked questions

Can I book all-inclusive rates at BlueBay Grand Esmeralda All Inclusive?

BlueBay Grand Esmeralda All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include snorkeling, windsurfing, and kayaking.

How much does it cost to stay at BlueBay Grand Esmeralda All Inclusive?

As of Jun 8, 2024, prices found for a 1-night stay for 2 adults at BlueBay Grand Esmeralda All Inclusive on Jun 16, 2024 start from $211.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at BlueBay Grand Esmeralda All Inclusive?

BlueBay Grand Esmeralda All Inclusive provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

What's there to do around BlueBay Grand Esmeralda All Inclusive?

This property is situated in Riviera Maya, close to Maroma Beach, Tres Rios Ecopark, and El Camaleón Mayakoba Golf Course. You'll also find Gran Coyote Golf and Virgen Beach within a short drive.

Will I be able to park at BlueBay Grand Esmeralda All Inclusive?

Yes, uncovered self parking is offered for free at the all-inclusive property.

Is there a spa available at BlueBay Grand Esmeralda All Inclusive?

BlueBay SPA is the property's spa and services include sports massages, deep-tissue massages, reflexology, and aromatherapy.

Does BlueBay Grand Esmeralda All Inclusive have a casino?

No, BlueBay Grand Esmeralda All Inclusive doesn't have a casino.

Will I find an indoor pool at BlueBay Grand Esmeralda All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools and a spa tub.

What will couples enjoy most about a stay at BlueBay Grand Esmeralda All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including 3 outdoor pools, a poolside bar, and 5 restaurants.

Are there hot tubs at BlueBay Grand Esmeralda All Inclusive?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does BlueBay Grand Esmeralda All Inclusive have a restaurant that serves breakfast?

Yes, BlueBay Grand Esmeralda All Inclusive has 5 restaurants, and serves free buffet breakfast each morning.

Will BlueBay Grand Esmeralda All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at BlueBay Grand Esmeralda All Inclusive.

Does BlueBay Grand Esmeralda All Inclusive have connecting rooms?

No, there aren't connecting guestrooms at this all-inclusive property.

How far is the airport from BlueBay Grand Esmeralda All Inclusive?

The closest major airport to BlueBay Grand Esmeralda All Inclusive is Cozumel Intl. Airport (CZM), which is 28 mi away (265 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is located 28.4 mi away (42-minute drive).

Are there rooms with balconies that I can book at BlueBay Grand Esmeralda All Inclusive?

Yes, every guestroom at BlueBay Grand Esmeralda All Inclusive comes with a balcony with some featuring ocean or garden views.

Does BlueBay Grand Esmeralda All Inclusive host weddings?

Take advantage of the wedding venue at BlueBay Grand Esmeralda All Inclusive if you plan to say "I do" during your trip.

BlueBay Grand Esmeralda All Inclusive Reviews

Reviews

6.6
Rating 10 - Excellent. 260 out of 1043 reviews" "
Rating 8 - Good. 231 out of 1043 reviews" "
Rating 6 - Okay. 209 out of 1043 reviews" "
Rating 4 - Poor. 163 out of 1043 reviews" "
Rating 2 - Terrible. 180 out of 1043 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Trever John

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Well been to many resorts and this was by far the worst. Staff was for the most part friendly. But the property is in shambles no air conditioning in any of the restaurants other then main buffet, smell of sewage, pools were not cleaned very well black on the walls of interior of the pool area. The pool was a gross! The transportation company MTS never showed up for our trip back to airport cost me 70 dollars to get to airport with very little time to spare. The price is not worth it! Way better options out there. There is a cenote not far from the resort and we went there twice but it did not really help how bad this resort was!
Stayed 4 nights in May 2024

4/10 Poor

Aaron

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Staff at front desk is arrogant. Took forever to check-in and taken to room. Once we got there, a/c not working. Called front desk for 25 minutes. No one answered, had to walk all the way back to receive another room, concierge helped with another room. Irving is outstanding and understands customer service. Golf carts wont stop. They ignore you all the time. Was told to request a code 9 for handicap and everyone plays dumb. Pool closes at 7 p.m. wich is dumb for an all inclusive. Wild animals know how to open the balcony door. Locks don't work. Food is ok. A lot of workers are really arrogant. Don't waste your money.
Stayed 5 nights in May 2024

2/10 Terrible

Andres

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Eric Christian

Stayed 5 nights in Mar 2024

4/10 Poor

Timothy

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The property is very out dated and needs major improvements.
Stayed 3 nights in Mar 2024

6/10 Okay

Jessica

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Firstly, the staff of the resort were all amazing and nice and helpful for whatever your need was. The pools were awesome, and it was clean, including the inside & outside of the buildings. I also feel like they did an appropriate amount of activities for people of all ages, to both engage with them, but also let them relax too if they wanted that. The reason it doesn’t get a higher star rating from me is because while it’s clean, the place was dated, which isn’t bad.. but there were repairs that should be looked after a little better I think. Our room got hot and muggy in the evenings and no amount of messing with the ac temperature would make it turn on, making the nights very uncomfortable to sleep as we kept waking up sweaty. We called and a repair man came to help promptly during the day, but by night it was back to the hot room. The Italian a la carte place was when we went one evening was almost unbearably hot, as there was no ac whatsoever working in the area. Everyone who was there was sweating. On the subject of food, it was good, but not great. Like don’t go there expecting the best food of your life basically. It was good, some things better than others and some days better than others. What I will say though, the Mexican a la carte dining was amazing. That and the Italian are by far the best food there. About the beach, the water was not really clear so not many people that I saw actually went in the water. It’s more of a pool place! Hope that helps!
Stayed 7 nights in Mar 2024

2/10 Terrible

Irani Rachelly

Stayed 2 nights in Mar 2024

10/10 Excellent

wally

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge property but transportation from reception to the beach was working great, drivers was great, stoping not only in waiting area. One only minus, was bad AC in the room !
Stayed 4 nights in Mar 2024

6/10 Okay

dustin lee

Stayed 3 nights in Mar 2024

8/10 Good

Victor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and property was good I did not like the beach and they definitely have a shortage of lounge chairs
Stayed 7 nights in Feb 2024