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Illusion Boutique Hotel By BFH

3.5 star property
Comfortable boutique hotel, walk to Central Square

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Photo gallery for Illusion Boutique Hotel By BFH

Outdoor pool, pool umbrellas, sun loungers
Interior detail
Deluxe Room | Minibar, in-room safe, blackout drapes, free WiFi
Superior Room, Partial Ocean View (Cabanas Vision) | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer
Property grounds
Reviews
7.8

Good

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • Room serviceRoom serviceRoom service
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
8th St North, Between 5th Av. and the ocean, Playa del Carmen, QROO, 77710
  • Popular LocationQuinta Avenida1 min walk
  • Popular LocationPlaya del Carmen Main Beach6 min walk
  • Popular LocationQuinta Alegría Shopping Mall6 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)49 min drive

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Room options

View all photos for Superior Room, Partial Ocean View (Cabanas Vision)

Superior Room, Partial Ocean View (Cabanas Vision) | Minibar, in-room safe, blackout drapes, free WiFi

Superior Room, Partial Ocean View (Cabanas Vision)

10/10 Exceptional
  • 366 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Minibar, in-room safe, blackout drapes, free WiFi

Standard Room

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

Junior Room | Minibar, in-room safe, blackout drapes, free WiFi

Junior Room

8.8/10 Excellent
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, blackout drapes, free WiFi

Deluxe Room

  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | Minibar, in-room safe, blackout drapes, free WiFi

Standard Quadruple Room

8.2/10 Very Good
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium Room | Minibar, in-room safe, blackout drapes, free WiFi

Premium Room

  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

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$71 total
includes taxes & fees
Jun 21 - Jun 22
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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Illusion Boutique Hotel By BFH is within a 5-minute walk of Central Square and within 15 minutes of other popular attractions like Quinta Alegría Shopping Mall. This 3.5-star hotel welcomes guests with 47 rooms and conveniences like an outdoor pool, free in-room WiFi, and a rooftop terrace.

What's nearby

  • Quinta Avenida - 1 min walk
  • Central Square - 4 min walk
  • Playa del Carmen Main Beach - 6 min walk
  • Quinta Alegría Shopping Mall - 6 min walk
  • Playa del Carmen Maritime Terminal - 8 min walk

Getting around

  • The nearest major airport is Cancun Intl. Airport (CUN): 50-min drive, 35.1 mi/56.5 km.

Restaurants

  • ‪Cervecería Chapultepec - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Fah Restaurant Bar - ‬1 min walk
  • ‪Mercado 174 - ‬1 min walk
  • ‪Tropical Playa del Carmen - ‬1 min walk

About this property

Illusion Boutique Hotel By BFH

Comfortable boutique hotel, walk to Central Square
At Illusion Boutique Hotel By BFH, guests have access to an outdoor pool, a rooftop terrace, and free WiFi in public areas. The 24-hour front desk has multilingual staff ready to help with tours or tickets, and answer any questions about the area. Other amenities at this boutique hotel include a library and a terrace.
Guests can expect free WiFi and 32-inch TVs with cable channels. Bathrooms offer rainfall showers and free toiletries. Other standard amenities include minibars, safes, and phones.
Recreational amenities at the hotel include an outdoor pool.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 11:30 AM

Things to do

  • Library
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach cabanas (surcharge)
  • In a nature reserve
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways (30 inches high)
  • Handrails in stairways
  • Upper floors accessible by stairs only

More

  • 1 building
  • 5 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
This property's beach club is 600 yards (550 meters) away.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • This property doesn't allow children 5 and younger (only guests older than 5 are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Contactless check-in and contactless check-out are available.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Illusion
Illusion Boutique
Illusion Boutique Hotel Xperience Hotels Adults Playa del Carmen
Illusion Boutique Hotel Playa del Carmen
Illusion Boutique Playa del Carmen
Illusion Hotel
Illusion Boutique Hotel By Xperience Playa Del Carmen
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Illusion Boutique Xperience Hotels Playa del Carmen
Illusion Boutique Xperience Hotels
Illusion Boutique Xperience Hotels Adults
Illusion Boutique Adults Xperience Hotels
Hotel Illusion Boutique Hotel Adults Only By Xperience Hotels
Illusion Boutique Hotel by Xperience Hotels Adults Only
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Illusion Boutique Hotel
Illusion By Xperience Hotels

Frequently asked questions

Is a free cancellation option available at Illusion Boutique Hotel By BFH?

Illusion Boutique Hotel By BFH offers free cancellation on select room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Illusion Boutique Hotel By BFH?

As of Jun 7, 2024, prices found for a 1-night stay for 2 adults at Illusion Boutique Hotel By BFH on Jun 12, 2024 start from $42.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Illusion Boutique Hotel By BFH?

This hotel is situated in Downtown Playa del Carmen, just steps from Quinta Avenida, and within a 10-minute walk of Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal. You'll also find Mamitas Beach and Playacar Golf Club within a short drive.

Is parking available on site at Illusion Boutique Hotel By BFH?

No, there isn't parking at this hotel.

Does Illusion Boutique Hotel By BFH include a casino on the premises?

No, Illusion Boutique Hotel By BFH doesn't have a casino.

Is there an indoor pool at Illusion Boutique Hotel By BFH?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Illusion Boutique Hotel By BFH good for couples?

Amenities that appeal to couples at this boutique hotel include a minibar and a rainfall showerhead in each guestroom with some featuring ocean views.

Does Illusion Boutique Hotel By BFH have a hot tub?

No, this hotel doesn't have a spa tub.

Does Illusion Boutique Hotel By BFH have a restaurant that serves breakfast?

Illusion Boutique Hotel By BFH offers free self-serve breakfast each morning though there is no restaurant.

Does Illusion Boutique Hotel By BFH allow pets to stay for free?

No, pets and service animals aren't allowed at Illusion Boutique Hotel By BFH.

Are there connecting rooms at Illusion Boutique Hotel By BFH?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Illusion Boutique Hotel By BFH?

The closest major airport to Illusion Boutique Hotel By BFH is Cozumel Intl. Airport (CZM), which is 22.1 mi away (256 minutes by car).

Can I book a room with a balcony at Illusion Boutique Hotel By BFH?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy ocean or city views.

Illusion Boutique Hotel By BFH Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 268 out of 730 reviews" "
Rating 8 - Good. 255 out of 730 reviews" "
Rating 6 - Okay. 96 out of 730 reviews" "
Rating 4 - Poor. 51 out of 730 reviews" "
Rating 2 - Terrible. 60 out of 730 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

6.2/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

william tyrone

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property was terribly rundown. At one time it must have been a cute, boutique hotel however no lift, rooms very dated and shabby, the pool area very sad. it did have AC which was great. Electricity went out twice when i was there. Was reasonably priced and i thought a great deal for central playa, now understand why. I bought the breakfast which was served at another property. Toast and coffee was included, all else was additional. I would not stay at this hotel again.
Stayed 3 nights in Mar 2024

6/10 Okay

Daniela

Traveled with group
Liked: Cleanliness, staff & service
If selecting this hotel bear in mind...
I had a nice(ish) big room on the 1st floor with a balcony and a tiny bit of sea view. Unfortunately there were people eating smelly foods, children playing ball games, men smoking and coughing in the common areas and neighbouring balcony, which was really unpleasant. The hotel is centrally located and close to the beach. Very noisy area, expect loud music from nearby bars until past 2am every night. Budget hotel, which has clearly seen more splendours days. Breakfast is on another hotel not far, but small and long wait to get in. We ended up having breakfast at local coffee shops every day. The staff were very friendly though.
Stayed 5 nights in Mar 2024

6/10 Okay

Yolanda

Liked: Staff & service
Disliked: Amenities
We arrive air conditioner need to be recharge, the last night we stayed the room was SUPER hot the air conditioner went out again… very uncomfortable night with no sleep at all…
Stayed 3 nights in Feb 2024

10/10 Excellent

Mohammad Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time there it was very nice and clean, staff were great and Emanuel at the receptionist was great and very helpful when ever i asked for anything in regards to anything thank you all
Stayed 8 nights in Jan 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 14 nights in Jan 2024

6/10 Okay

Andrew

Disliked: Staff & service
Nice greeting. Close to the beach. Free breakfast 10 minute walk away. Wonderful rooftop deck with a small pool. Better rooftop pool with a bar and restaurant next door at The Carmen. Open to anyone that buys food or drink. Most of these places are hit or miss. On my visit house keeping was non existent. If you get a room here make sure it's as far away from 8th as possible.
Stayed 3 nights in Jan 2024

8/10 Good

Sandra

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Property needs upgrades, not as nice as in the pictures. Looks ok, towels were not goid at all, they were very old and with stains

2/10 Terrible

Chern

Traveled with group
Disliked: Cleanliness, staff & service, room comfort
Cats roam freely. You can hear them meowing. we had to book another room as the hot water was shut off for NYE and NYday. Free Breakfast is questionable
Stayed 5 nights in Dec 2023

2/10 Terrible

GABRIELA

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
NEVER THIS HOTEL!!!
Stayed 3 nights in Jan 2024

2/10 Terrible

Louisa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived and they told us there were no blankets in the whole hotel. It was late at night and they simply had NO BLANKETS. The place was SO LOUD that our bed was jumping from the noise of Señor Frogs across the street. They then refused to give us refund. NEVER BOOK THIS ROOM
Stayed 6 nights in Dec 2023