Save

Canopy by Hilton Cancun La Isla

4.5 star property
Luxury Cancun hotel connected to a shopping center, steps from La Isla Shopping Mall

Choose dates to view prices

Photo gallery for Canopy by Hilton Cancun La Isla

Outdoor pool, open 7:00 AM to 11:00 PM, sun loungers
Exterior
Signature Double Room, 1 King Bed (La Isla Room) | Minibar, in-room safe, individually decorated, individually furnished
2 bars/lounges, poolside bar
Cleanliness standards
Reviews
9.0

Wonderful

Popular amenities

  • Restaurant
  • Pool
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
Boulevard Kukulcan S N Km 12 5, Cancun, QROO, 77500
  • Popular LocationCancun Interactive Aquarium2 min walk
  • Popular LocationLa Isla Shopping Mall2 min walk
  • Popular LocationTortuga Beach12 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)20 min drive

Room options

View all photos for Premium Double Room, 2 Queen Beds (Sunset Bay View)

Minibar, in-room safe, individually decorated, individually furnished

Premium Double Room, 2 Queen Beds (Sunset Bay View)

10/10 Exceptional
  • 350 sq ft
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Double Room, 2 Queen Beds (La Isla)

Signature Double Room, 2 Queen Beds (La Isla) | Minibar, in-room safe, individually decorated, individually furnished

Signature Double Room, 2 Queen Beds (La Isla)

10/10 Exceptional
  • 350 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds (Sunrise View)

Minibar, in-room safe, individually decorated, individually furnished

Premium Room, 2 Queen Beds (Sunrise View)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Exclusive Double Room, 1 King Bed (Sunset Bay View)

Minibar, in-room safe, individually decorated, individually furnished

Exclusive Double Room, 1 King Bed (Sunset Bay View)

8.2/10 Very Good
  • 344 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Queen Beds (Sunrise View)

Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room, 2 Queen Beds (Sunrise View)

9.2/10 Wonderful
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed (Nichupte Bay View)

Presidential Suite, 1 King Bed (Nichupte Bay View) | Minibar, in-room safe, individually decorated, individually furnished

Presidential Suite, 1 King Bed (Nichupte Bay View)

  • 1010 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed (Sunrise View)

Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room, 1 King Bed (Sunrise View)

9.5/10 Exceptional
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Panoramic View)

Junior Suite, 1 King Bed (Panoramic View) | Living area | Flat-screen TV, pay movies

Junior Suite, 1 King Bed (Panoramic View)

  • 640 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Sunset View)

Minibar, in-room safe, individually decorated, individually furnished

Premium Room, 1 King Bed (Sunset View)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Sunset Bay View)

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed (Sunset Bay View)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Sunset View)

Minibar, in-room safe, individually decorated, individually furnished

Premium Room, 2 Queen Beds (Sunset View)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Double Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Signature Double Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower) | Minibar, in-room safe, individually decorated, individually furnished

Signature Double Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Double Room, 1 King Bed (La Isla Room)

Signature Double Room, 1 King Bed (La Isla Room) | Minibar, in-room safe, individually decorated, individually furnished

Signature Double Room, 1 King Bed (La Isla Room)

10/10 Exceptional
  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
The Westin Resort & Spa, Cancun
Pool
Hot Tub
Spa
Kids pool
8.4 out of 10, Very Good, (1350)
The price is $136
per night
$169 total
includes taxes & fees
Jun 30 - Jul 1
The Westin Resort & Spa, Cancun

About the neighborhood

Cancun

Located in Zona Hotelera, Canopy by Hilton Cancun La Isla is adjacent to La Isla Shopping Mall with other popular attractions like Aquaworld within a within a few miles (5 km). This 174-room, 4.5-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking. It's connected to a shopping center in central Cancun and also close to Iberostar Cancun Golf Course and Tortuga Beach.

What's nearby

  • Cancun Interactive Aquarium - 2 min walk
  • La Isla Shopping Mall - 2 min walk
  • Iberostar Cancun Golf Course - 5 min drive
  • Langosta Beach - 9 min drive
  • Tortuga Beach - 12 min drive

Getting around

  • The nearest major airport is Cancun Intl. Airport (CUN): 20-min drive, 12.3 mi/19.8 km.

Restaurants

  • ‪Wander Rooftop Bar - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Cambalache - ‬1 min walk
  • ‪Cenacolo - ‬6 min walk

About this property

Canopy by Hilton Cancun La Isla

Luxury Cancun hotel connected to a shopping center, steps from La Isla Shopping Mall
Built in 2020, the brand new Canopy by Hilton Cancun La Isla offers an outdoor pool, a gym, and a rooftop terrace. If you drive, put free parking to good use. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include free WiFi in public areas, a 24-hour business center, and free use of bicycles.
Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Minibars, coffee makers, and safes are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 31 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Azulinda Cafe & Bar
  • Wander Rooftop

Things to do

  • Free bicycle rentals
  • Gym
  • Library
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms

Outdoors

  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • Body treatments
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Built in 2020
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per stay
  • Dogs only
  • 2 total (22 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 31 per person
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 10 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and a security system.
  • Guests can access their rooms with a mobile device.
  • Contactless check-out is available.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 11:00 PM.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy By Hilton Cancun Isla
Canopy by Hilton Cancun La Isla Hotel
Canopy by Hilton Cancun La Isla Cancun
Canopy by Hilton Cancun La Isla Hotel Cancun

Frequently asked questions

Are free cancellation options available at Canopy by Hilton Cancun La Isla?

Canopy by Hilton Cancun La Isla provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Canopy by Hilton Cancun La Isla?

As of Jun 16, 2024, prices found for a 1-night stay for 2 adults at Canopy by Hilton Cancun La Isla on Jun 24, 2024 start from $179.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Canopy by Hilton Cancun La Isla?

This hotel is situated in Zona Hotelera, just steps from La Isla Shopping Mall and Tequila Museum, and within a short walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll also find Chac Mool Beach and Forum Beach within a short drive.

Will I be able to park at Canopy by Hilton Cancun La Isla?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Is there a spa at Canopy by Hilton Cancun La Isla?

Spa services at the hotel include deep-tissue massages and body treatments.

Does Canopy by Hilton Cancun La Isla include a casino?

No, Canopy by Hilton Cancun La Isla doesn't have a casino.

Will I find an indoor pool at Canopy by Hilton Cancun La Isla?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 11:00 PM.

What amenities will couples enjoy at Canopy by Hilton Cancun La Isla?

This lakeside hotel offers many amenities for couples, including in-room massages as well as an outdoor pool and a poolside bar.

Are there hot tubs at Canopy by Hilton Cancun La Isla?

No, this hotel doesn't have a spa tub.

Does Canopy by Hilton Cancun La Isla have a restaurant that serves breakfast?

Yes, Canopy by Hilton Cancun La Isla has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Canopy by Hilton Cancun La Isla allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Canopy by Hilton Cancun La Isla for a fee of USD 50 per pet, per stay. The property also provides food and water bowls.

Are there connecting rooms at Canopy by Hilton Cancun La Isla?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Canopy by Hilton Cancun La Isla?

The closest major airport to Canopy by Hilton Cancun La Isla is Cancun Intl. Airport (CUN), which is 12.3 mi away (20 minutes by car).

Are there rooms with balconies at Canopy by Hilton Cancun La Isla?

No, at Canopy by Hilton Cancun La Isla, there aren't any guestrooms that list a balcony.

Does Canopy by Hilton Cancun La Isla offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Canopy by Hilton Cancun La Isla.

Canopy by Hilton Cancun La Isla Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 311 out of 454 reviews" "
Rating 8 - Good. 80 out of 454 reviews" "
Rating 6 - Okay. 25 out of 454 reviews" "
Rating 4 - Poor. 18 out of 454 reviews" "
Rating 2 - Terrible. 20 out of 454 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jill

Liked: Amenities
Lovely hotel, clean and stylish rooms.
Stayed 4 nights in May 2024

10/10 Excellent

Josh

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location
Stayed 1 night in Apr 2024

10/10 Excellent

Haoshen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

10/10 Excellent

JEIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, in spite of the challenges we gave them. The pool and bar were beautiful and accommodating. Beautiful shopping mall accessible from inside the hotel. Can't say enough good things about the hotel.
Stayed 6 nights in Mar 2024

4/10 Poor

Leonard

Liked: Cleanliness, staff & service
Coffee machine did not work, it crumples the capsules, Refrigerator door unable to close. Shower handle has a rusted metal parts, disconnected from the body of the diverter and fell on the foot. Front desk receptionist was informed.
Stayed 1 night in Mar 2024

4/10 Poor

Selma

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Disappointed
We arrived at 7pm and our room was not not ready until 8:30pm. We called for assistance as our AC was not working and the maintenance came twice to say it’s working now. Needless to say, it never cooled down from the 22.5 C and we had to take cold showers to be able to sleep. Not good experience at all for the $359 USD we paid for one night only.
Stayed 1 night in Mar 2024

6/10 Okay

constantin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
quiet
Stayed 5 nights in Feb 2024

2/10 Terrible

Ken

Liked: Cleanliness
Stayed 1 night in Feb 2024

8/10 Good

Lucrecia, fr laurderdale

Liked: Cleanliness, staff & service, property conditions & facilities
I just got here late
Stayed 1 night in Feb 2024