Loved our stay! Gorgeous property and very friendly staff!

Great hotel!! Friendliest staff

Can’t go wrong with the four seasons. This is an older property; however well maintained. Staff is excellent.

We loved our stay at Sofitel! Everything was top notch! We could get to all the attractions by foot or a quick cab ride!

Love the super friendly staff. They really could not be nicer and more helpful. The hotel offers many thoughtful amenities, like complementary bike use, fresh water in the lobby and other perks. It is close to the Capitol. Room was very spacious. The decor was worn and the hallways could use some ...

Room was comfortable and Juniper was great for breakfast

Great hotel!

Watch out for how they apply the fees on this property when you check out. There is a destination fee that they say is credited towards food and drink but the associates don’t often apply it that way and it affects your final bill significantly. Other than that it was a great stay that is very close ...

When we arrived to our room, the bathroom tub faucet was leaking a lot. We called the front desk and they sent someone up right away. He was unable to fix it so we were switched to another room. It was smaller than the original room. The staff were pleasant as they assisted with this, however, it ...

Great experience

Love this hotel, and Morgan at the Lure Fish bar is extra extraordinary! Outstanding customer service. My only complaint, we were without soap or shampoo for two days. They need to be mindful about refilling the containers in the bathroom. Other than that, perfect Stay.

Enjoyed our stay in this quiet place

Generally good and great staff, but

I would totally stay here again!! Great location!!

We enjoy staying at this property when we visit Chicago, as it really is right in the heart of the city. Many sights and great restaurants are within walking distance or a mere short Uber ride away. Very pleasant front desk staff, and the coffee shop has a great brew!

Really enjoyed our

Overall my friends and I enjoyed our stay, it’s in the heart of the city so location is perfect, the staff was great, anything we needed they had it. The restaurant downstairs was really good! The only problem was the pool was closed during our stay.

The views from the rooms and the bar - loved it!

So handy to Times Square and theatres ! Big rooms!

very pleasant stay which lived up to expectations

The staff was very accommodating. We had early dinner reservations and had gotten soaked from the heavy rain, they upgraded us to a bigger room which was ready, so we could get into a room and change for dinner.

Great area to explore Soho. Very helpful staff, very quiet and lovely views from the room. Good sized rooms for NYC as well!

It had been years since I stayed at this property and it continues to be reliable and lovely. Wonderful staff. The room could have been slightly cleaner in the bathroom and it was strange that we were not left an extra roll of toilet paper until day 6 of our stay. Location is top notch and every ...

Staff was very helpful and friendly.

What a great place to stay in NYC!!! Close to everything!! All staff was incredibly warm and accommodating!

All around great experience. Fantastic staff!

Courteous staff, readily available and friendly. Overall a great property and convenient location, close to Penn Station / MSG.

Wonderful stay!

It was amazing

The front desk is amazing! Helpful and resourceful

H

👍

n/a

We felt well taken care of from check-in to check-out and thoroughly enjoyed our stay.

We had our annual girls trip here this year and it was perfect! Memorial Day weekend is very busy! We stayed until mid week so we did have a few quiet days. The hotel is beautiful. All the staff seemed friendly and welcoming. Plenty of room to move around. Very close to shops and restaurants. I would ...

Everything was perfect.

Staff great. Pool served the purpose.

Beautiful property, great food, and wonderful service!

The decor of the property was warm and welcoming. Loved the staircase to the lobby! The protocol of having to have a room key to proceed on the elevator to the rooms was a safety feature that was greatly appreciated!

Great experience. Professional and friendly staff.

Beautiful property. Wished the hotel offered later times for breakfast Staff was incredible and very helpful when recommending dinning options in the area

Its nice to stay here

The beds were very comfortable and the shower worked very well.

I was disappointed to find out there is no pool, but the gym facilities were great.

I love the hotel history and has a TGG vibe, parking is expensively.

barebones bathroom amenities, lack of bathrobe slippers, adequate soap, also, missed the prior hotel car service from former visits

Great

Good room and friendly staff!

Great hotel!

Will stay everytime I am in town. Very, very impressed. Thank you!

The front entrance was hard to locate. When i called the hotel to get specific directions, the hotel rep acted annoyed that she had to explain where we needed to go for check in. We weren’t the only ones who had a hard time, there was a group of kids arriving in a bus who couldn’t find the entrance ...

Hotel

I absolutely loved this hotel and all the decorations and different themed floors. It was so fun. The staff was also so great. They were very helpful and always nice. It’s also within walking distance of pretty much everything you could want. My only semi complaint was the elevators. One was out ...

Thank you!

Everything was perfect.

Nice beach front view at a reasonable price.

Great customer service overall

Good hotel not close to the beach if u want a view yes but not close

Good hotel, bed was comfy and the room was clean. Limited dining options but the food at the cafe was good. Washrooms in their dining facilities were often out of order.

Lovely coastline resort on Silver Stand beach; beautiful area to enjoy surrounding the property and plenty to do within the resort itself. Pool amazing! Staff very helpful and friendly.

Loved our stay, great get away for the weekend

Very convenient!

Amazing

Another great Graduate location. Super convenient to SMU campus.

I arrived at this hotel later in the evening, and the girl at the front desk was very friendly and helpful. Once I got up to my room, it was very clean, and comfortable. A little on the smaller side, but I don’t mind. I was traveling alone. Bed was comfortable, and water was hot. That’s all I ...