Great hotel, great location! Pet area is small, but there’s no grass other than the. National mall. Taxes and fees are but steep, but such is the way now. Would stay again!

Fabulous hotel!

If you are looking for a true 5 star hotel, this Four Seasons property is what you are looking for. Staff was the best. Hotel was clean & quiet. Even the door guys were top notch. I’ll definitely be going back

The staff at reception was great, always! They gave us an upgrade. Breakfast is not included (like I had understood) but there was a $90 credit for the 3 days we stayed.

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The staff was very friendly and helpful. They made the experience even more special. Couple of things, the shower tub did take a while to drain the water, and it was hard to adjust the temperature to lukewarm. There was also a false fire alarm drill that had my family and I worried but other than ...

Great hotel

We had a wonderful experience at this hotel! We arrived a few hours before the official check-in time, and to our surprise, our room was already ready. The early check-in process was quick and seamless. We were warmly welcomed with a glass of champagne and even received a few thoughtful souvenirs, ...

I like that it was close to the Metro station for easy transportation.

Hotel is centrally located on edge of GW campus. Bar/restaurant is located in basement (so no natural light). Better eating options outside hotel with Michelin rated Blue Duck Tavern across street in Park Hyatt Hotel and Nobu less than 2 blocks away. Accommodating staff. Stayed on slow Labor Day ...

Valet service was underwhelming, they were either not around or off the clock often and they ended up parking my car on the street outside overnight for our 7AM departure. For $100 extra a night, the valet was really not worth it. I recommend staying here if you do not bring a car. The rooms are ...

Staff had trouble checking us in and the room was not made up and we stayed for two nights

Clean, quiet, and very centrally located. I loved my stay.

Lovely time. Facility needs updates.

Loved the property. Suggested that Cerise not reserve all the tables ... we went up two evenings at 5:00 p.m. before going out for the night and the couch areas were all set with reserve signs... we understand if there are reservations but they sat empty the whole time we stood there... for an hour ...

Loved the unique decor and the rooftop terrace

Room was spacious. Housekeeping services are available but you never see carts/housekeepers. If you choose not to have housekeeping, it’s very easy to get what you need and service is prompt. There was always one or more employees at the front desk and someone out front to help with questions, directions, ...

Chic, clean. A/C in the room didn’t work, though...

Great modern venue in the perfect location for visitors like us! The only issue was the noise from the building work outside my window… which started around 7 AM and intermittently continued until past midnight every night.

Great spot to get anywhere in lower manhattan

The hotel is in excellent condition and the staff is wonderful and professional. Great area close to Grand Central.

Spacious rooms, friendly staff, clean, lots of shopping and dinning options.

Stayed here many times, I think it’s the best hotel address in SoHo. Claudia at front desk is a gem and always very helpful.

We enjoyed our stay at the Sonesta. The staff was amazing and treated us very well. The manager Randy, Romeo and the employees there couldn’t have been more kind and helpful to my family and made our first time to New York City so incredibly special. What a special room and so many great recommendations ...

incredible on all levels

It could be better .. curtains ran down. Small bathroom. Great housekeeping.

Great stay, friendly staff, beautiful hotel.

Clean rooms, great staff

Beautiful property, friendly staff and lots of fun things to do at the hotel itself. In a beautiful area and the hotel room was very nice.

customer Service was excellent!

Tranquilo , buen servicio, solo un poco de mal olor a marihuana en los pasillos corredor

Very nice property

This was one of the best experiences I have had traveling and staying at a hotel. The customer service at the front desk was amazing and more than I could have expected. Great job hiring the top of the market employees! I will be promoting this hotel to everyone o come into contact with!

Great service

Very good

Very clean. Everyone super nice and doing there best to cater to the people staying at the resort. Always asking how they could help. Only thing i could critique would be that me and the wife wish there was more dining options. But the stay was amazing overall and we look forward to coming back

Good staff, nice rooms

Beautiful property, great food, and wonderful service!

Everything was great room clean

Great

We found an earring on the floor of our room, otherwise the room appeared very clean. I asked for 3 extra bath towels and got 3 hand towels and 3 wash cloths. The hotel is very nice with a number of convenient amenities. Very quiet rooms, could not hear doors from other rooms or other guests ...

Beautiful hotel! Excellent staff!

Great hotel

Fantastic hotel! Great location and excellent staff!

Renn was amazing and very friendly. Elevators were down (inoperative) 3 times per day during stay

Been going for past 50 years. Everything about the hotel is fine except for one glowing disrepancy. Charginf $63 for overnight parking is outrageous. When one is paying that much for a room, a parking fee like that is an insult, a poke in the eye. There is no way the cost is justfied, even if it ...

One of my favorite places to stay in Denver

Staff was fantastic. Friendly and helpful.

Fun vibe

The softest robe I’ve ever had in my life! The checking was smooth and easy; the beds were also very comfortable.

Beautiful and comfortable hotel

Pet friendly, nice pool, convenient location

Great staff. Kind helpful and friendly.

Good location

This hotel has a fun and festive tropical feel. We had a great stay. Location is optimal and centrally located in the Gaslamp district. Very clean. Friendly staff.

Great view of ocean, room was well accommodated, bed was super comfortable. Only downside, our room was on the side where a local lives, partying all hours, possible illegal transactions going on, also airport close by and planes all day and night.

The service and location was nice.

We had a rough time getting our car valeted due to having a bike rack. The hotel also had a hard time tracking down a dog bed for our pet. These were both things we called in advance of and were ensured wouldn’t be an issue but were at check-in. Luckily, both issues were resolved within the first ...

Favorite place I have stayed in SD!

Incredible place.

Location was convenient for north Dallas area. Hotel needs a little update

The amenities and having a shopping mall attached was wonderful.

It was a great atmosphere. Enjoyed a nice couple's weekend in Dallas. Would reserve again

Great stay

Don’t remember her name but she was new and amazing! So kind and generous. Really a great first impression and made our trip very enjoyable