Love the property, staff very nice.

Staff was amazing!

Excellent, service-oriented staff throughout property. Beautiful, well-appointed room

Not exceptional but nice

Very pleasant hotel. Check-in was quick, efficient, and friendly. I chose the hotel based on the proximity to Union Station and the reviews and was not disappointed. Many good restaurants within walking distance and the DC Metro is nearby at Union Station. I'll be back.

Fairmont continues to set the standard in hospitality.

We really enjoyed our stay. The bed was very comfortable and the staff were very helpful and pleasant.

Great reception! Very clean! Great food!

Nice enough hotel with large sized rooms and a walkable pretty central location. This hotel is a decent value at $225 per night and under but don’t pay more. Their brand new Royal Sonesta in Capitol Hill is a nicer fully updated property.

Very nice rooms. Friendly staff. Easy to park.

It was good. Bed was comfortable and I liked the sitting area in the room with separate tv. Problem is the AC was super loud and kept us up and the elevator was out the whole time so only one was working. We had to take the stairs 9 flights a couple times.

Close to Wrigley Field and safe

Very nice and friendly staff. Location was great, central to everything.

Went to Chicago for 5 days with my husband. Our DIL recommended this hotel. Booked a double queen room with a lake view. We were on the 23rd floor and the room and view were amazing for the price. Iadded breakfast to our stay and to say it was good does not give give enough credit. Would happily ...

Chad the concierge was exceptional! Shay the night manager and Danny were very good as well…

Great place loved it will stay here again!

Love it

Well located and fun property. You can walk to Soho, Nolita, Little Italy and Chinatown easily. The room was small but well decorated, modern, and clean. Great color scheme.

Perfect Hotel

My recent stay at The Roxy Hotel was nothing short of extraordinary! From the moment I stepped through the doors, I was immediately impressed by the spotless cleanliness of the property. Every detail, from the to the pristine rooms, reflects the hotel's high standards of maintenance and care. It ...

Enjoyed being greeted by very friendly Doormen (Johnathan & Tanju especialy) while entering/exiting the hotel. Staff at the front desk matched their energy. Was disappointed that the restaurant/bar was not available.

Modern, quiet, and comfortable room. Friendly and helpful staff. Great location close to shopping and dining. Loved the rooftop terrace pool and cocktail lounge.

Great location - lots of dining options, shopping, close to subway stations, safe and lively neighborhood. Hotel staff are friendly and helpful.

Loved Mr. Romeo, the greeter! He made our stay the best!!

For an expensive hotel, the service was sometimes grumpy. We had to ask three times for the third bed in our room to be made up which was very annoying because we got back quite late from going out and had to wait while they made the bed up I would say it is slightly dated/tired,the light switch ...

Staff very helpful

Overall the stay was good. Started off rocky with them giving me the key to an occupied room. Once they corrected that, the room I was given didn’t have air conditioning functioning but once the HVAC crew came and fixed it, it was good. For some reason the following morning I had the same issue where ...

Very nice room and surroundings! Enjoyed!

The inside was nice, the air conditioning in the room didn’t cool the room as it should’ve. The lobby’s were cooler than our room. Other than that I would stay here again

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Everything was good but if you needed front desk ppl you would likeky find them right outside the front door with their friends, smoking cigarettes and marijuana.

I didn’t see anything wrong with the hotel. Cheap hotel to stay at for the day.

Very beautiful property with easy access to parking and pools. There was construction happening right behind our room so, it was a bit noisy on our last morning.

Great place to stay

The location wasn’t the best specially out side went for a walk and saw homeless people I know and understand some can’t help it but made us feel a little unsafe. Inside the hotel was very nice .

Such an amazing time. The service is top notch. I cant wait to return

Very relaxing, beautiful property.

Nice and clean

Charming hotel with history and great character. Very nice staff at hotel and restaurant. Great for a weekend!

Everything I expect from a Westin

I loved this property and everyone supporting it.

Cleaning 5 star 🌟, Quite 5 star 🌟, Safe 5 star 🌟 ,Location 5 star 🌟, Friendly 5 star 🌟, it's the best hotel in backhead near malls, a lot of restaurants, a very clean and nice room ,i will definitely recommend it, and i can't wait to come back, Grand Hayatt buckhead is the best Hotel.

Only stayed here for one night. Was in town for a WNBA game. Easy checkin. Nice staff. Clean room. Comfortable bed. Decent view from 25th floor.

The great hotel

Rooms were very nice. Although self parking was a little pricey, it was very convenient.

I typically try to book a stay at a Kimpton in whichever city I travel to. I always enjoy the dog friendliness, the staff, happy hours, and rooms. Unfortunately this particular stay, the room was quite disappointing. It was very small and extremely dark. However, I will continue to be a loyal ...

Wonderful stay for a weekend getaway!! Hotel is historical and beautiful throughout. Area is great and staff were friendly. Rooms were spacious as well as the bathroom/shower.

Fun, funky, clean, unpretentious hotel with friendly staff and comfortable beds.

Nice hotel. A little expensive. Swimming pool was overrun with 40-Somethings drinking.

We didn't have blinds for windows

The staff was great! The location had everything, restaurants, shopping, and very walkable. The hotel is very nice! They even provided complementary transportation within 3 miles of the hotel. Perfect stay!

Fantastic hotel

Please have the pool maintenance guy check the quality of the water it was slimy something wasn't right with the pool water.... one of the main reasons i stay at this hotel is for the rooftop pool usually its fantastic 👌.... 😎

Very good front desk staff with very good customer service..I would have given 5 star if it wasn't for the small bathroom with shower curtain instead of shower door

Comfortable and clean. Checkin process was very easy and staff was friendly. Close to track and restaurants

N/a

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Parking not good

I enjoyed how friendly the safe was. I feel safe walking around the area!

I’m usually very sceptical about staying at hotels but this one was absolutely incredible!! The room was very clean, the front staff and restaurant staff were very accommodating. It’s close to pretty much everything- if you are in between hotels this one is a great option. I have no complaints and ...

Very nice area to be only they need to re model there rooms . Bedding was clean and new. Bathroom needs remodeling

Took son to move back into SMU and had great stay with welcoming staff and facilities

PERFECT

Parking was not explained & cost 2 parking violations at $ 95 each ….Manager

People went out of their way to assist you. Even upgraded my room. Location perfect for visiting SMU

Very convenient to UTSW