Montego Bay All inclusive Vacation Packages

A great, and relaxing resort. Food is soooo good--wide range of delicious choices. The one problem was the A/C in our room was in need of service to prevent mold growth. I reported the problem and was quickly moved to another room. Otherwise, the rooms are clean and comfortable. I return again, and again.

Great Staff, so many activities and events going on.

The dining staff in the buffet were the best. They remembered us when we would come in and considering how many people come in and out, they do everything in a timely matter and with a smile on their face. They're friendly and deserve all the positive remarks. The same can be said with the poolside bar and the all day MC's taking care of the entertainment all day. They put in the work! What we didn't like was the time it takes when working with the front desk, from waiting in line, to waiting for the whole transaction of service, to quick check out or the process of checking out especially when timing shuttle back to the airport, as well as knowing what's been tabbed to the room. We were not given an itemized list but will be looking for an e-mail that includes this information. Considering they claim this is a "5-star hotel, we didn't feel like such when being served" not to mention they didn't clean our room until after 3PM and service would take more than an hour to get done. It was clean like when we moved when when we got in but we had to keep busy a couple of times just to wait for the rooms to be completed. We were also decieved on pricing for some spa services at the pool when we inquired about services. Not only was the price incorrect, the time and date of services were also mislead as well. All the families we were there with had a blast but there weren't any compensations and the manager seemed almost annoyed with our simple requests inquired about.

Upon check-in, the line was very unorganized, and people kept cutting ahead. The front desk also did not give me towel cards at check-in, and I only found out I needed one when I went to get a towel. I had to go back to the desk just to get a card. The room looks very outdated and worn. The faucets are loose, the conditioner was empty, and the phones do not work. I complained about the phone, and the maintenance staff took it, saying they would replace it, but no one ever came back to do so. The food is just okay; it tastes the same every day. On the positive side, the pools are very well maintained, and the beach is beautiful. However, my girlfriend felt a little unsafe because a man kept trying to sell her something.

Great Staff, so many activities and events going on.

A great, and relaxing resort. Food is soooo good--wide range of delicious choices. The one problem was the A/C in our room was in need of service to prevent mold growth. I reported the problem and was quickly moved to another room. Otherwise, the rooms are clean and comfortable. I return again, and again.

Great Staff, so many activities and events going on.

A great, and relaxing resort. Food is soooo good--wide range of delicious choices. The one problem was the A/C in our room was in need of service to prevent mold growth. I reported the problem and was quickly moved to another room. Otherwise, the rooms are clean and comfortable. I return again, and again.

The dining staff in the buffet were the best. They remembered us when we would come in and considering how many people come in and out, they do everything in a timely matter and with a smile on their face. They're friendly and deserve all the positive remarks. The same can be said with the poolside bar and the all day MC's taking care of the entertainment all day. They put in the work! What we didn't like was the time it takes when working with the front desk, from waiting in line, to waiting for the whole transaction of service, to quick check out or the process of checking out especially when timing shuttle back to the airport, as well as knowing what's been tabbed to the room. We were not given an itemized list but will be looking for an e-mail that includes this information. Considering they claim this is a "5-star hotel, we didn't feel like such when being served" not to mention they didn't clean our room until after 3PM and service would take more than an hour to get done. It was clean like when we moved when when we got in but we had to keep busy a couple of times just to wait for the rooms to be completed. We were also decieved on pricing for some spa services at the pool when we inquired about services. Not only was the price incorrect, the time and date of services were also mislead as well. All the families we were there with had a blast but there weren't any compensations and the manager seemed almost annoyed with our simple requests inquired about.

A great, and relaxing resort. Food is soooo good--wide range of delicious choices. The one problem was the A/C in our room was in need of service to prevent mold growth. I reported the problem and was quickly moved to another room. Otherwise, the rooms are clean and comfortable. I return again, and again.

Loved the staff and entertainment crew

Upon check-in, the line was very unorganized, and people kept cutting ahead. The front desk also did not give me towel cards at check-in, and I only found out I needed one when I went to get a towel. I had to go back to the desk just to get a card. The room looks very outdated and worn. The faucets are loose, the conditioner was empty, and the phones do not work. I complained about the phone, and the maintenance staff took it, saying they would replace it, but no one ever came back to do so. The food is just okay; it tastes the same every day. On the positive side, the pools are very well maintained, and the beach is beautiful. However, my girlfriend felt a little unsafe because a man kept trying to sell her something.

Upon check-in, the line was very unorganized, and people kept cutting ahead. The front desk also did not give me towel cards at check-in, and I only found out I needed one when I went to get a towel. I had to go back to the desk just to get a card. The room looks very outdated and worn. The faucets are loose, the conditioner was empty, and the phones do not work. I complained about the phone, and the maintenance staff took it, saying they would replace it, but no one ever came back to do so. The food is just okay; it tastes the same every day. On the positive side, the pools are very well maintained, and the beach is beautiful. However, my girlfriend felt a little unsafe because a man kept trying to sell her something.

The dining staff in the buffet were the best. They remembered us when we would come in and considering how many people come in and out, they do everything in a timely matter and with a smile on their face. They're friendly and deserve all the positive remarks. The same can be said with the poolside bar and the all day MC's taking care of the entertainment all day. They put in the work! What we didn't like was the time it takes when working with the front desk, from waiting in line, to waiting for the whole transaction of service, to quick check out or the process of checking out especially when timing shuttle back to the airport, as well as knowing what's been tabbed to the room. We were not given an itemized list but will be looking for an e-mail that includes this information. Considering they claim this is a "5-star hotel, we didn't feel like such when being served" not to mention they didn't clean our room until after 3PM and service would take more than an hour to get done. It was clean like when we moved when when we got in but we had to keep busy a couple of times just to wait for the rooms to be completed. We were also decieved on pricing for some spa services at the pool when we inquired about services. Not only was the price incorrect, the time and date of services were also mislead as well. All the families we were there with had a blast but there weren't any compensations and the manager seemed almost annoyed with our simple requests inquired about.

Great Staff, so many activities and events going on.