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We were very pleased with our stay at Hotel Ludzow. The staff was most helpful and the room service / cleaning was excellent and available upon request. The bed was comfortable and the room though not big met our needs fully. We enjoyed our Kitchenette which included an induction "hot plate" upon request. The location of the Hotel is excellent with an easy walk to the Tiergarten Park, dining / shopping options and public transportation. We recommend the Hotel Ludzow for a good value in a quality establishment.

Staff spoke English well

Nice building and location. Needs some upkeep to be ranked higher, especially at its price point. Booked 2 rooms, initially for 3 people, but then added a fourth, keeping the number of rooms the same. Yet the hotel charged 10 Euros extra per night for the second person, despite not taking up any more space, which is something I have previously not encountered. Also, one of the elevators was out of service for our entire stay. Hallway carpets also looked rather worn. Worst, the AC was not working our first night. I was able to sleep in the heat, but not my spouse, who tried to get help at the front desk but was told hotels in Europe don't have AC! That has also not been my experience in years past. I suppose there was little the front desk could do about the situation late at night, but a better way to respond would be to apologize and promise to send someone to look at the system in the morning. We spent the night with the door open to try and lower the temperature with little success, but the street noise on a Saturday night was quite disturbing. The next morning as I was going out for a while I asked the front desk to have someone look at the cooling problem and was told someone would be sent. But after I returned 2 hours later my spouse informed me no one had been by. I then went back to the front desk and spoke with Ahmed, who sent Lucas right away, who was able to open a vent above a false ceiling which fixed the problem. Both Ahmed and Lucas deserve some recognition.