I loved staying here. The staff were excellent and couldn't have been more helpful with any issues and local recommendations. I really liked that you can WhatsApp reception.
I found the decor a little over done. The style was nice but the reliance on fabrics felt claustrophobic at times. But it didn't ruin our stay. Also, the bathroom wasn't as nicely designed as the rest of the room, and small things like for example one of the tiles didn't match all the others, makes a difference when the design is so nice as a whole.
I liked the fact you got a fridge in your room because Zurich is expensive to eat out, so we have a cold dinner in some nights.
The free breakfast at the hotel was great for what you got, although it would have been nice to be able to order a cooked breakfast had we wanted to.
As I say, generally we were very happy with our stay. Would come back again.