Located in Old Town Zürich, citizenM Zürich is within a 5-minute walk of Bahnhofstrasse and within 15 minutes of other popular attractions like Paradeplatz. This 4-star hotel has 160 rooms and welcomes guests with a restaurant, free in-room WiFi, and a 24-hour business center.
What's nearby
Bahnhofstrasse - 3 min walk - 0.2 miles
Paradeplatz - 4 min walk - 0.3 miles
Fraumuenster - 6 min walk - 0.4 miles
Kunsthaus Zurich - 12 min walk - 0.7 miles
Swiss National Museum - 12 min walk - 0.7 miles
Getting around
Sihlstrasse Tram Stop - 1 min walk
Zürich Limmatquai Station - 10 min walk
Zurich Airport (ZRH) - 26 min drive
Restaurants
Haus Hiltl - 3 min walk
Babu's Bakery & Coffeehouse - 2 min walk
Le Cèdre Maurice - 3 min walk
JOE & THE JUICE - 2 min walk
Mövenpick Wein-Bar - 3 min walk
About this property
citizenM Zürich
Lakefront hotel with a 24-hour business center and a 24-hour front desk
Guests of citizenM Zürich enjoy access to free WiFi in public areas, meeting rooms, and a 24-hour business center. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Additional amenities include coffee/tea in a common area, a library, and express check-in.
Smart TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other amenities include iPads, iPod docks, and fans. Housekeeping is available on request.
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: CHF 28 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Restaurants on site
canteenM
canteenM bar
Things to do
Art gallery
Books
Library
TV in common areas
Conveniences
24-hour front desk
Gift shop/newsstand
Luggage storage
Safe at front desk
Water dispenser
Guest services
Housekeeping (on request)
Multilingual staff
Business services
24-hour business center
5 meeting rooms
Coworking space
Outdoors
On a lake
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2019
Communal living room
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Water dispenser usage encouraged
Room amenities
Bedroom
Blackout drapes
Pillowtop mattress
Premium bedding
Bathroom
Free toiletries
Hair dryer
Hydromassage showerhead
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
iPad
iPod dock
Smart TV with digital channels
More
Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Fan
Heating (climate-controlled)
Iron/ironing board
Laptop-compatible safe
LED lighting
Mobile key entry
Phone
Recycling
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CHF 34
Express check-out available
Special check-in instructions
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Guests traveling with a service animal must contact the property prior to arrival.
Access methods
Staffed front desk
Pets
Service animals exempt from fees
Children and extra beds
One child 10 years old or younger stays free when using existing bedding
Property payment types
Important information
Fees
You'll be asked to pay these charges at the property:
A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.
These are all of the charges provided to us by the property.
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Fee for buffet breakfast: approximately CHF 28 per person
Late check-out fee: CHF 34 (subject to availability)
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in: 2:00 PM—-midnight
Check-out: 11:00 AM
Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
No parking is available onsite.
This property accepts credit cards and debit cards. Cash is not accepted.
This property uses eco-friendly cleaning products.
Onsite parties or group events are strictly prohibited.
Onsite safety features include a carbon monoxide detector, a smoke detector, and a security system.
Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Additional information about polices, regulations, and more:
Registered guests are the only ones allowed in guestrooms.
Long-term renters welcome.
No cribs or infant beds are available.
No rollaway or extra beds are available.
Noise-free rooms can't be guaranteed.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.
Property is also known as
citizenM Zürich Hotel Zürich
Hotel citizenM Zürich Zürich
Zürich citizenM Zürich Hotel
Hotel citizenM Zürich
citizenM Zürich Hotel
citizenM Zürich Zürich
citizenM Zürich Hotel
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citizenM Zürich Hotel Zürich
Frequently asked questions
Is a free cancellation option available at citizenM Zürich?
CitizenM Zürich offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.
How much does it cost to stay at citizenM Zürich?
As of Oct 16, 2025, prices found for a 1-night stay for 2 adults at citizenM Zürich on Oct 19, 2025 start from $173.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What's there to see near citizenM Zürich?
This hotel is situated in Old Town Zürich, just steps from Bahnhofstrasse and Swiss Casinos Zurich, and within a short walk of Paradeplatz. You'll also find Letzigrund Stadium and Hallenstadion within a short drive.
Is parking available on site at citizenM Zürich?
No, there isn't parking at this hotel.
Does citizenM Zürich have a casino at the property?
No, citizenM Zürich doesn't have a casino.
Will I find an indoor pool at citizenM Zürich?
No, there is no indoor pool at this hotel.
What will couples enjoy most about a stay at citizenM Zürich?
Amenities that appeal to couples at this lakeside hotel include a pillowtop mattress, a hydromassage showerhead, and a smart TV.
Does citizenM Zürich have a hot tub?
No, there isn't a spa tub at this hotel.
Does citizenM Zürich have a restaurant with a breakfast menu?
Yes, citizenM Zürich serves buffet breakfast for a surcharge each morning at canteenM.
Will citizenM Zürich allow pets to stay free of charge?
No, pets aren't allowed at citizenM Zürich though service animals are welcome.
Does citizenM Zürich have connecting rooms?
No, this hotel doesn't feature connecting guestrooms.
How close is the airport from citizenM Zürich?
The closest major airport to citizenM Zürich is Zurich Airport (ZRH), which is 7.2 mi away (26 minutes by car).
Are there rooms with balconies at citizenM Zürich?
No, you won't find guestrooms with balconies at citizenM Zürich.